Reviews of Ubud Syailendra Villas 5 stars
Jl. Tirta Tawar, Utara Ds Junjungan, Ubud, 80571 Ubud, Indonesia

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Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewAmazing service, beautiful, quiet, secluded location where you can hear insects and birds sitting outdoors. North of Ubud town, so away from the hubub. The staff make a lovely breakfast every day - highly recommend the Indonesian breakfast.
There is no restaurant on site, but you can easily order grab (or other) delivery and the kind staff at the villa will bring the food down to you.
Reviewed: 13 October 2024 · Stayed in October 2024
Verified reviewReviewed: 14 August 2024 · Stayed in August 2024
Verified reviewReviewed: 25 July 2024 · Stayed in July 2024
Verified reviewThe Host, the 2 ladies managing the property have taken care us very well, Highly customer service oriented. The comfortable rooms, Aircon, Mattress, shower, pool etc., They serve a good breakfast too.
Condition of the property, doors, locks etc.,
Thank you for your nice and good review. It would be give a big and positive value for our future. We wish we will have another opportunity to see you again. Best regards
Reviewed: 19 June 2024 · Stayed in June 2024
Verified reviewAuthentic place gives the true experience of indonisean culture Magnificent staff who give you the feeling of a worm family atmosphere. Special thanks to Ayu and Mave
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Dear Mr/s. Mohammad Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to stay with us, We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, Ubud Syailendra Heritage Villas by EPS
Dear Mr/s. Mohammad Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to… Show more
Reviewed: 11 May 2024 · Stayed in May 2024
Verified reviewEverything, with particular mention to staff
Nothing
Dear Mr/s. Jean Nicolas Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to stay with us, We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, Ubud Syailendra Heritage Villas by EPS
Dear Mr/s. Jean Nicolas Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happ… Show more
Reviewed: 4 April 2024 · Stayed in March 2024
Verified reviewthe staff is super friendly
The property owner has an antique collection in the rooms, and you get warned about not touching anything. Some sculptures are freaking scary, the smell of old furniture is all around. We booked for three nights, but we only slept one.
Dear Mr/s. Ricardo Manuel Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to stay with us. We do apologize to hear there were some issues and for the rest please be assured we have addressed this with the team to ensure we improve on this. For the design of our place, there are many unique and classic items. But not scary, but rather antique and only exist in Indonesia and Bali. Maybe you will rarely find a place like our place. And here we make sure in our place there are no scary items or statues like you said. Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards from us, Ubud Syailendra Heritage Villas by EPS
Dear Mr/s. Ricardo Manuel Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are… Show more
Reviewed: 6 January 2024 · Stayed in January 2024
Verified reviewamazing place
Dear Mr/s. michael Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to stay with us, We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, Ubud Syailendra Heritage Villas by EPS
Dear Mr/s. michael Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to … Show more
Reviewed: 18 December 2023 · Stayed in November 2023
Verified reviewFriendly staff and a beautiful house.
The room we booked should have been 350m2 according the Booking.com profile, however it was not even close. 2 small bedrooms and a living room - and only the 2 bedrooms had aircondition. Another note is that the profile also stated that the place had a restaurant but thats not true, as the staff is taking orders and then you'll have to wait 1,5 hours to get the food. That didn't work at all with 3 small kids.
Dear Mr/s. Chris Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to stay with us. We do apologize to hear there were some issues and for the rest please be assured we have addressed this with the team to ensure we improve on this. The dimensions listed are the dimensions of the entire building. How could we make a room measuring 300m2. that is the size of all the buildings in the villa you are booking. We don't have a restaurant in the building, but we have a food and drink menu that can be ordered and will be brought directly to your room. However, what we really care about is the review score you gave us. Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards from us, Ubud Syailendra Heritage Villas by EPS
Dear Mr/s. Chris Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to… Show more
Reviewed: 7 October 2023 · Stayed in October 2023
Verified reviewReviewed: 28 September 2023 · Stayed in August 2023
Verified reviewReviewed: 14 August 2023 · Stayed in August 2023
Verified reviewThe property is nicely decorated and staff were very friendly and helpful
The bathtub is dirty and water doesn’t drain at all. Bathroom basin tap is flimsy and toilet is very dirty and lots of stain mark. Overall the there are dust in the property. I think the owner needs to be addressed and money I’ve spent is not worth my stay.
Dear Mr/s. anayath Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to stay with us. We do apologize to hear there were some issues and for the rest please be assured we have addressed this with the team to ensure we improve on this. For cleanliness, we really maintain the quality of our cleanliness in the room and the surrounding environment. With this review we will evaluate our level of cleanliness so that it does not happen again in the future. But here we emphasize again that we have hygiene standards that we really maintain. Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards from us, Ubud Syailendra Heritage Villas by EPS
Dear Mr/s. anayath Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy … Show more
Reviewed: 25 July 2023 · Stayed in July 2023
Verified reviewPrivate pool and size
Place was filled with mold and mildew. Kitchen sponge was out and out disgusting.
Dear Mr&s. Laura Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to stay with us. We do apologize to hear there were some issues and for the rest please be assured we have addressed this with the team to ensure we improve on this. This is the first time we have received a review with a bad rating, especially about moisture and mold like you said. We feel that our place does not have mold and mildew in our place. Because we clean the room and outdoor every day carefully. We have clean standards and none of our guests have ever complained about mold and dampness because we don't have it at our place. We think you are too creative and make our review score go down. We want to ask if it's okay to ask where the mold and moisture that you see is located? Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards from us, Ubud Syailendra Heritage Villas by EPS
Dear Mr&s. Laura Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to … Show more
Reviewed: 10 July 2023 · Stayed in July 2023
Verified reviewBeautiful villa, super nice staff!
Dear Mr&s Christina Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to stay with us, We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, Ubud Syailendra Heritage Villas by EPS
Dear Mr&s Christina Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to… Show more
Reviewed: 5 July 2023 · Stayed in July 2023
Verified reviewReviewed: 13 June 2023 · Stayed in June 2023
Verified reviewRustic and quiet location among the rice plantation in Ubud. A very lovely, spacious and well-equipped old house with lots of antiques.
Location is away from most amenities. If no appointed driver or rental car throughout trip, can be very inconvenient.
Dear Mr&s Taw Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to stay with us. We do apologize to hear there were some issues and for the rest please be assured we have addressed this with the team to ensure we improve on this. For our location, we are still in the Ubud area. If you want to find the center of Ubud, you need a vehicle such as a car or motorbike. However, it only takes about 5 to 10 minutes for you to reach the center of Ubud if you use a vehicle. Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards from us, Ubud Syailendra Heritage Villas by EPS
Dear Mr&s Taw Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to sta… Show more
Reviewed: 4 June 2023 · Stayed in June 2023
Verified reviewwhat an amazing find. A traditional and ornate beautiful villa filled with so many goodies
Dear Mr&s Charlotte Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to stay with us, We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, Ubud Syailendra Heritage Villas by EPS
Dear Mr&s Charlotte Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to… Show more
Reviewed: 1 June 2023 · Stayed in May 2023
Verified reviewReviewed: 3 April 2023 · Stayed in April 2023
Verified reviewAyu and Devi were super helpful during our stay, their amazing service puts the cherry on top of this beautiful property!
N/A
Dear Mr/s Avirel Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to stay with us, We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, Ubud Syailendra Heritage Villas by EPS
Dear Mr/s Avirel Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to st… Show more
Reviewed: 12 March 2023 · Stayed in March 2023
Verified reviewBeautiful place, very Indonesian classics. Clean, quiet and lovely staffs.
Dear Mr/s. Iwan Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to stay with us, We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, Ubud Syailendra Heritage Villas by EPS
Dear Mr/s. Iwan Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to sta… Show more
Reviewed: 8 March 2023 · Stayed in March 2023
Verified reviewIt is not a 5 stars property at all, bot even serviced villas. It is a private property with 2 villas. No lobby, no services, not clean, no parking, badly maintained.
Dear Mr Mathew, Om Swastyastu... Warmest greetings from Ubud Syailendra Heritage Villas by EPS... The Only One Luxury Heritage Villas in Ubud Bali... Thank you for your stay with us and here We are always tried given the best 5 stars services to every our Guests, but so sad and apologize to heard regarding some issues that happened to you. Our staff always provides the best service for every single guests, you can see from some of the reviews from other guests about our staff and facilities too. Regarding your comments, It's not FAIR at all and not the REAL one, before our General Manager already contacted with friendly manner and explained you via chat Sir and you said that you just ashamed with your Parents regarding your booking choiced and blamed or judge us regarding that case, So on this stage logically, if like that, We as Property wasn't made mistaken or false at all right, And Regarding the prices, It's was very worthed with our best 5 Star Excellence Services provided with Luxury 2 Bedroom Private Pool Villas facilities too from several reviews score result before. For our room design it is like that, we design it to look classic and lots of antiques that are hard to find in some areas and on this stage We will affirm too, "We have Lobby upstair from entering", "We have the best Services in the world with Luxury facilities and ambience", "The clean was our Top Priority", "Parking available free in front of Villas", "Owner, Management & Staff always take care about the maintenance, discuss and find the solution by the WhatsApp Group ("YOU CAN'T LIE HERE SIR") and also We suspect that maybe you are was one of our Competitors that intentionally made a booking and gave a review of this score. So for others Travellers please kindly be wise and can be recheck the others Guests reviews score and experinced too for consideration. Thank you and Best regards from us, Ubud Syailendra Heritage Villas by EPS
Dear Mr Mathew, Om Swastyastu... Warmest greetings from Ubud Syailendra Heritage Villas by EPS... The Only One Luxury Heritage Villas in Ubud Bali... Thank you for your stay with us and here We are always tried given the best 5 stars serv… Show more
Reviewed: 31 January 2023 · Stayed in January 2023
Verified reviewAn old house spacious villa in a Javanese style with so many decoration details, even hard to count, you could find something new in its rooms every day. Sometimes ants and birds found their way to the villa)) but we didn’t see it a problem. it has kitchen, so we even cooked there. It was nice to have dinner with a family in front of the the pool. The pool is good for kids. villa is surrounded with rice terraces、situated in a quiet place, within a reach of grab taxis. The staff was very attentive and kind, they prepared nice breakfasts for us and even earlier than normal breakfast time when we had to leave for the airport.
safe and cable TV didn’t work
Dear Mr&s Inna Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to stay with us. We do apologize to hear there were some issues and for the rest please be assured we have addressed this with the team to ensure we improve on this. We will handle your tv problem by calling a technician. And now the TV can be used again. Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards from us, Ubud Syailendra Heritage Villas by EPS
Dear Mr&s Inna Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to st… Show more
Reviewed: 28 January 2023 · Stayed in January 2023
Verified reviewMarvellous luxury villa in a quite area next to rice paddies fields. Very unique place all in wood , Balanise style, high ceiling. beautiful decorated, nice artwork, felt like spending the night in the museum.Loved the outdoor shower and the very special attached bathroom. After sweaty days visiting all the sites in Ubud, we really enjoyed cooling down in the small but reasonable size private swimming pool. But more than the place, was the staff Ayu and Putri, they made our stay so enjoyable with a very nice breakfast and afternoon tea trying local delicacies. They were very discreet but always there when needed them, so efficient.
The only inconvenience was a very poor Wi Fi. Only accessible next to the router and only for one person at the time . was not a deal breaker for us as it forced us to stay off the web.
Dear Mr&s Nadia Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to stay with us. We do apologize to hear there were some issues and for the rest please be assured we have addressed this with the team to ensure we improve on this. For wifi, we will call a technician to fix the wifi so something like this doesn't happen again Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards from us, Ubud Syailendra Heritage Villas by EPS
Dear Mr&s Nadia Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to s… Show more
Reviewed: 23 January 2023 · Stayed in January 2023
Verified reviewbeautiful paradise in the middle of rice fields. we arrived at night and weren’t sure where we were going, but the villa and staff service was totally worth it
facilities, the staff service and the food
Dear Mr/s Priya Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to stay with us. We do apologize to hear there were some issues and for the rest please be assured we have addressed this with the team to ensure we improve on this. Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards from us, Ubud Syailendra Heritage Villas by EPS
Dear Mr/s Priya Warmest greetings from Ubud Syailendra Heritage Villas Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to s… Show more