Reviews of COMO Uma Ubud 5 stars
Jl. Raya Sanggingan, Banjar Lungsiakan, Kedewatan, Bali, 80571 Ubud, Indonesia
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEXCELLENT SERVICE. The staff made the trip unforgettable.
Dear Arvind, Warmest greetings from COMO Uma Ubud! Thank you for your kind words. We are thrilled to hear that our team made your stay truly unforgettable. Providing exceptional service is at the heart of what we do, and your appreciation means a lot to us. We look forward to welcoming you back for another memorable experience. Kind regards, Kade Adnyana Room Division Manager
Dear Arvind, Warmest greetings from COMO Uma Ubud! Thank you for your kind words. We are thrilled to hear that our team made your stay truly unforgettable. Providing exceptional service is at the heart of what we do, and your appreciation… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe hotel is quiet and tranquil. The staff are great and the food in all the restaurants is really good - the kids loved the Italian restaurant. The Ubud rooms on the first floor are lovely and light.
The garden pool villa felt damp and a bit dark for the money it cost and it was a long way from the centre of the hotel. The shuttle only runs to Ubud until 5pm and then you need to Grab a taxi.
Dear Cara, Warmest greetings from COMO Uma Ubud! We are delighted to hear that you enjoyed the tranquil atmosphere, great team, and excellent food, especially at our Italian restaurant. We also appreciate your kind words about the Ubud rooms. We sincerely apologize that the Garden Pool Villa did not meet your expectations, and we have noted your comments regarding it feeling damp, dark, and being a long way from the center of the hotel. We also appreciate your feedback on the shuttle service ending at 5pm, and we will review this with our team. We hope these issues did not detract from your overall stay. We look forward to welcoming you back and for future bookings we will tried our best in finding a room that perfectly suits your preferences. Kind regards, Kade Adnyana Room Division Manager
Dear Cara, Warmest greetings from COMO Uma Ubud! We are delighted to hear that you enjoyed the tranquil atmosphere, great team, and excellent food, especially at our Italian restaurant. We also appreciate your kind words about the Ubud ro… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewEverything
Dear Anurag, Warmest greetings from COMO Uma Ubud! We are absolutely thrilled that everything that you are experience at our resort become a beautiful memory. Your high rating is the best compliment, and we truly appreciate your support. We look forward to welcoming you back to our resort in the near future. Kind regards, Kade Adnyana Room Division Manager
Dear Anurag, Warmest greetings from COMO Uma Ubud! We are absolutely thrilled that everything that you are experience at our resort become a beautiful memory. Your high rating is the best compliment, and we truly appreciate your support. … Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewEverything
The food could be better.
Dear Tasha, Warmest greetings from COMO Uma Ubud! Thank you for set aside your valuable time to write us a review. We are delighted to hear that you are enjoyed the spa time, support by our friendly team member and our resort location that near to Ubud center. We have noted your feedback regarding the food and will share it with our culinary team for review as we continuously strive to enhance our guest experience. Waiting forward for your upcoming visit at COMO Uma Ubud. Kind regards, Kade Adnyana Room Division Manager
Dear Tasha, Warmest greetings from COMO Uma Ubud! Thank you for set aside your valuable time to write us a review. We are delighted to hear that you are enjoyed the spa time, support by our friendly team member and our resort location tha… Show more
Reviewed: 15 June 2025 · Stayed in March 2025
Verified reviewI stayed with my husband and five-year-old daughter in a Garden Pool Villa, and we had a wonderful time! The villa was beautiful and peaceful, my family felt so relaxed they almost didn’t want to leave the room. The staff were friendly and helpful, and we really enjoyed the food. They were also great at helping us organise our tours. I especially loved the morning yoga sessions; it was the perfect way to start each day. A great spot for a relaxing family getaway. We’d love to come back!
Dear Kaixuan , Warmest greetings from COMO Uma Ubud! Thank you for sharing a heartwarming review of your relaxing family vacation. We are delighted to hear that all the family had a wonderful time in your Garden Pool Villa, finding it beautiful and peaceful. It brings us immense joy that our friendly and helpful team member, delicious food, and assistance with tours contributed to your enjoyment. We're especially pleased you loved the morning yoga sessions. We truly look forward to welcoming your family back to COMO Uma Ubud for another memorable getaway. Kind regards, Kade Adnyana Room Division Manager
Dear Kaixuan , Warmest greetings from COMO Uma Ubud! Thank you for sharing a heartwarming review of your relaxing family vacation. We are delighted to hear that all the family had a wonderful time in your Garden Pool Villa, finding it bea… Show more
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewBeautiful resort. Excellent service. Great yoga. Excellent spa. Location is ideal because it is quiet but not far from Ubud center.
Some humidity issues because of the heavy rain during my stay but a dehumidifier really helped.
Dear Marylin, Warmest greetings from COMO Uma Ubud! Thank you for your wonderful review and for describing our resort as a cozy paradise near Ubud center! We are so pleased you found our property beautiful, experienced excellent service, enjoyed our great yoga and excellent spa, and appreciated our ideal location – quiet yet conveniently close to the heart of Ubud. Your honest feedback regarding the humidity due to the heavy rain during your stay are highly appreciated. We are glad to hear that the dehumidifier provided effectively addressed the issue and helped to ensure your comfort. We are mindful of the tropical climate in Ubud and strive to provide solutions for such situations. We hope to have the pleasure of welcoming you back to our cozy paradise in Ubud for another relaxing and enjoyable stay. Kind regards, Kade Adnyana Room Division Manager
Dear Marylin, Warmest greetings from COMO Uma Ubud! Thank you for your wonderful review and for describing our resort as a cozy paradise near Ubud center! We are so pleased you found our property beautiful, experienced excellent service, … Show more
Reviewed: 19 May 2025 · Stayed in April 2025
Verified reviewBeautifully clean and spacious. Excellent breakfast and timely room service. They were great with the kids and provided great activities.
Dear Tristan, Warmest greetings from COMO Uma Ubud! Thank you so much for your wonderful review! We are delighted to hear that you found our accommodations beautifully clean and spacious. We are also very pleased you enjoyed our excellent breakfast and appreciated our timely room service. It is especially rewarding to know that our team was great with the kids and provided enjoyable activities for them. We strive to create a welcoming and engaging environment for guests of all ages. Thank you again for choosing to stay with us. We hope to have the pleasure of welcoming you and your family back for another fantastic stay in the future. Kind regards, Kade Adnyana Room Division Manager
Dear Tristan, Warmest greetings from COMO Uma Ubud! Thank you so much for your wonderful review! We are delighted to hear that you found our accommodations beautifully clean and spacious. We are also very pleased you enjoyed our excelle… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewEverything was perfect, impeccable. The staff incredibly kind, attentive and able to accommodate any requests. The best service one can imagine. The place is gorgeous and very calm
I can’t think of anything I didn’t like
Dear Paolo, Warmest greetings from COMO Uma Ubud! Thank you so much for your exceptionally wonderful review. We are absolutely thrilled to hear that everything was perfect and impeccable during your stay with us. Your kind words about our staff being incredibly kind, attentive, and able to accommodate your requests are truly appreciated. Providing the best service imaginable is our utmost priority, and it's so rewarding to know we achieved that for you. We are also delighted that you found our property gorgeous and very calm. Creating a tranquil and beautiful environment for our guests is something we strive for. We sincerely hope to have the pleasure of welcoming you back for another exceptional experience in the future. Kind regards, Kade Adnyana Room Division Manager
Dear Paolo, Warmest greetings from COMO Uma Ubud! Thank you so much for your exceptionally wonderful review. We are absolutely thrilled to hear that everything was perfect and impeccable during your stay with us. Your kind words about ou… Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in February 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewThe rooms are immaculate as well as the facility. The food is insane and the staff go above and beyond to make us feel good. They were simply ovely with our son as well and were making everyhting in their power for him to have a good time (feeding the fish for example).
Nothing
Dear Camille, Warmest greetings from COMO Uma Ubud! Thank you for your wonderful review. We are thrilled to hear that you found our rooms and facilities immaculate with the exceptional food that created by our Chef. It is especially heartwarming to know that our staff went above and beyond to make your stay enjoyable and that they made a special effort to ensure your son had a great time. Your kind words are greatly appreciated, and we look forward to welcoming you and your family back for another amazing stay. Kind regards, Kade Adnyana Room Division Manager
Dear Camille, Warmest greetings from COMO Uma Ubud! Thank you for your wonderful review. We are thrilled to hear that you found our rooms and facilities immaculate with the exceptional food that created by our Chef. It is especially hear… Show more
Reviewed: 21 March 2025 · Stayed in March 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewService was great and all employees very polite and nice. Rooms are big and comfortable.Location is good as close to town
Breakfast is not appetizing. Takes a long time. Not too many options. There is too much greenery which then stops any breeze from coming.
Dear Ajay, Warmest greetings from COMO Uma Ubud! Thank you for sharing your feedback with us. We are pleased to hear that you found our service to be great support by our team member hospitality. Delighted to know that you appreciated the spacious and comfortable rooms, as well as our convenient location close to town. We regret that the breakfast did not meet your expectations and that the greenery affected your experience. Your comments regarding the breakfast options and the impact of the greenery on the breeze are valuable to us, and we will take them into consideration for future improvements. We hope to have the opportunity to welcome you back and provide a more enjoyable experience. Kind regards, Kade Adnyana Room Division Manager
Dear Ajay, Warmest greetings from COMO Uma Ubud! Thank you for sharing your feedback with us. We are pleased to hear that you found our service to be great support by our team member hospitality. Delighted to know that you appreciated th… Show more
Reviewed: 8 March 2025 · Stayed in March 2025
Verified reviewThe facilities… pool, gym & the bar. The breakfast restaurant food was exceptional along with the Italian restaurant on-site.
We were fortunate to be upgraded to a garden pool villa. The only thing we didn’t like was the “clear glass” on the toilet door. This should be frosted at least 2/3rds of the door to make it private rather than open viewing.
Dear Denise, Warmest greetings from COMO Uma Ubud! Thank you for taking the time to share your feedback with us. We are delighted to hear that you had an amazing stay and enjoyed our wonderful staff, exceptional food, and extensive breakfast selection. It was great to know that you appreciated our facilities, including the pool, gym, bar, and the dining experiences at our both breakfast and Italian restaurant. We are pleased that you enjoyed the upgrade to the garden pool villa. Your suggestion regarding the clear glass on the toilet door is valuable to us, and we will certainly consider it for future improvements to enhance guest privacy and comfort. We look forward to welcoming you back for another memorable stay. Kind regards, Kade Adnyana Room Division Manager
Dear Denise, Warmest greetings from COMO Uma Ubud! Thank you for taking the time to share your feedback with us. We are delighted to hear that you had an amazing stay and enjoyed our wonderful staff, exceptional food, and extensive break… Show more
Reviewed: 2 February 2025 · Stayed in February 2025
Verified reviewReviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewReviewed: 25 January 2025 · Stayed in December 2024
Verified reviewAbsolutely incredible. The level of service is above and beyond.
Dear Darius, Warmest greetings from COMO Uma Ubud! Thank you for your kind words and glowing review. We are absolutely delighted to hear that you found our service to be above and beyond. Providing exceptional experiences for our guests is at the heart of what we do, and it was wonderful to know we succeeded during your stay. We look forward to welcoming you back for another incredible experiences in the near future. Kind regards, Kade Adnyana Room Division Manager
Dear Darius, Warmest greetings from COMO Uma Ubud! Thank you for your kind words and glowing review. We are absolutely delighted to hear that you found our service to be above and beyond. Providing exceptional experiences for our guests i… Show more