Security guard taking pictures of the guest and us at the swiming pool in the evening, which is according to them something that remains private according to the staff.

The room was great, nice space, well made up, great shower and bath and a clean room. At the final day they left a nice drawing of good night, perfect. Great hospitality and a lot and high quality food! With several activities available. Our massage turned out to be a bad one and they scratched it from our bill which was very professional.

Stayed in August 2025

N/a

Extremely well kept, clean, very polite staff! Great pool and very quiet and serene

Stayed in August 2025

The surrounding location is not very exciting. So be ready to eat at the restaurant or find a place further away to find a restaurant.

The lodge with private pool was clean, comfortable, and extremely nice. The staff was very accommodating and helped with the scooter, massages, and guidance for places to visit. They helped with our luggage, picked us up when we were lost, and helped with planning like a late night massage and other accommodations to go above and beyond. Even outside of Ubud, they were very knowledgeable and helpful. Would recommend the place to anyone who wants to be able to relax and have a great experience while at the resort.

Stayed in August 2025

N/A

The extra mile and effort to keep clients happy

Stayed in July 2025

Rooms, food, facilities, service

Stayed in July 2025

Rooms, pool, meals, service.

Stayed in July 2025

The restaurant serves wonderfoul food while the staff gives you a 'homefeeling'. No efforts are saved to make you're stay unforgettable.

Stayed in July 2025

If I had to point down something I thought the menu in the restaurant lacked of vegan/vegetarian friendly options. Other than that everything was spotless

Room and property in general look gorgeous, everything was top quality and specially the staff, special thanks to Eva and Tuti

Stayed in June 2025

Quality of the room cleaning, place usage of the room ( Much area of the room was just empty) and low variability at the hotel breakfast after a couple of days, location a bit war away from Ubud center.

Great service at reception, we could book all tours directly from the hotel and could arrange them flexibly even at the same day and decide on destinations. The pool with the junge room was also nice and in general everything is new and looked after.

Stayed in June 2025

Nothing.

A relaxing stay in a spotless place, with delicious meals and a staff that combines kindness and professionalism. I highly recommend it!

Stayed in June 2025

It was our first trip to Bali and we didn't know what to expect. We tried this amazing villas and we can't describe how happy we were. The villas are 'hidden' at the end of a small road in a village in a 'jungle of flowers and plants'. That is what we were looking for. To be away from crowdy, loud places with many tourists. The first impression was at the arrival. We heard that Balinesians are very friendly, but we didn't expect this kind of friendliness. We had a private villa with a private pool. The villa was amazing. Spacious, king size bed, outdoor shower. The stuff always asked us if we need something and they were always ready to help us, give us some advice on trips, where to go, what to see, what is the best option to travel. A huge thanks to the stuff, who made sure that we felt like home.

Stayed in June 2025

Little bit far from Ubud but that’s reflected in the value anyway.

Stunning architecture, design and build . Beautiful gardens and pool . The accommodation and service is first class

Stayed in June 2025

Grab drivers found it difficult to find the hotel. Although the are signs for the hotel possibly more obvious ones could be put up from the main road. FYI ask for pick-up/drop-off from the restaurant instead.

Our room, the facilities, the food and especially the staff were all exceptional.

Stayed in June 2025

We stayed here for 3 nights. It was the best stay. The people were the nicest you could ever expect. They organised trips and activities that made us experience the best of Ubud and help us make the best of our time. We especially recommend the sunrise trekking, which was a very special activity with the most amazing view on the island from mount Batur. We also took a Balinese cooking class which was so much fun to do with the nice people from the hotel. A full day tour allowed us to visit all the "go to" places with a personal tour guide for the entire day. The hotel restaurant (Wajik) is definitely a place to go as well, the food is delicious and the hospitality is amazing. The room was beautiful, with a view of the jungle and a bathtub on the terrace. The infinity pool has the same amazing jungle view. Special thanks to Anta and Tutik, who were the best hosts you could expect. Definitely recommend coming here if you would like to check out the Ubud area!

Stayed in May 2025

Everything was perfect.

Wonderful hotel! The room was amazing and very spacious, the outdoor shower was fantastic and the bed was very comfortable. The staff was very friendly and helpful - one morning we had to get up quite early and a take-away breakfast was prepared for us (thank you Eva!). Swimming in the warm pool under the night sky watching the stars was very relaxing experience I encourage anyone to try. Trying the hotel restaurant is a must, delicious breakfasts and fantastic dinners (I particularly enjoyed the aged beef!). Location is perfect with plenty of attraction around the Ubud - we highly recommend this place!

Stayed in April 2025

The WiFi was disappearing sometimes Let them put another password, not the room number to fix it

I had a fantastic stay at this hotel! Everything feels very new and exceptionally clean. I stayed in a villa with a private swimming pool — the area was peaceful, beautifully maintained, and perfect for relaxing. While it’s a bit away from the city center, the quiet atmosphere more than makes up for it. The value for money is outstanding. The staff truly go above and beyond — they’re always friendly, helpful, and make sure you feel taken care of. I especially appreciated the thoughtful touches, like the beautiful picture they arranged on my bed while I was out. It really shows how much they care about your experience. The food is also great, and the fact that they offer all-day breakfast is a big plus. I highly recommend this place if you’re looking for a comfortable, relaxing, and welcoming stay. Would definitely come back

Stayed in May 2025

Great location in a calm and quiet zone near Ubud, confortable and design room, amazing food and above all excellent staff, they made our stay even better ! I would totally recommend for a romantic escape.

Stayed in April 2025

Nothing, we loved our stay here.

We had a wonderful and memorable stay at Unagi Wooden Villas. The best thing about our stay was the warmth and kindness shown by the staff (thanks Tuti, Yoga, both Ekas and the extended team) who were really lovely and went above and beyond to cater to our needs. They were so wonderful with our 20 month old toddler and let her feed the fish on multiple occasions. The rooms were well appointed, very charming and luxurious. Loved the indoor/outdoor bathrooms. The breakfasts were exceptional and the food from the inhouse restaurant Wajik was generally outstanding and we were happy to have all our dinners here after long days out. We would be very happy to stay here again. Keep up the excellent work! :)

Stayed in April 2025

Amazingly caring staff, amazing location, services on point and one of the best kitchens I experienced! Would recommend this hotel to anyone staying in Ubud.

Stayed in April 2025

It was a sensational experience. The team at Unagi are so lovely, helpful and thoughtful. All the staff made our experience great! We were only there for one night but would definitely stay for longer next time. The rooms are very clean and spacious. The food at the restaurant was exceptional.

Stayed in April 2025

THE BEST property - really, the service there is sooo good there and so kind, I love this place!! also the restaurant and swimming pool is amazing. Recommend by whole ❤️

Stayed in March 2025

They didn’t find a solution about an animal (bird or gecko) poop on the bed everyday. They did their best but 6 day in row we got 6 poop shots on the bed everyday. Funny and sad at the same time:)

Helpful staff, they treat you like family.

Stayed in March 2025

Our stay at Unagi Wooden Villas was truly special, and the exceptional hospitality of the staff made all the difference. A huge thank you to Eva, Eka, Voga, and Tuti for their kindness and dedication. We stayed in a villa with a private pool, which we highly recommend for those seeking privacy and relaxation. The courtyard and terrace create the perfect setting to unwind after exploring. Everything was spotlessly clean, and the semi-open shower with its own tropical garden was a unique touch that made our stay even more enjoyable. The breakfast was delicious and varied, with plenty of authentic Balinese flavors, and the dinner menu offered great options for those who prefer to dine at the resort. While the location is 35 to 40 minutes from Ubud, it offers a peaceful escape from the city’s hustle. If you’re looking for a secluded and comfortable retreat with outstanding service, this is the place to be. Would definitely stay here again!

Stayed in February 2025

Amazing jungle view from the room as well as from the swimming pool. Room with bathroom is extremely clean and cozy. The surrounding of the hotel is quiet and beautiful. Hotel is providing many services like massage, motorbike rental, tours, taxi service. Also food in the hotel restaurant is quite good.

Stayed in January 2025