Jalan Pariwisata, Dusun Baturiti, 83001 Kuta Lombok, Indonesia
Based on 181 hotel reviews
8.9Cleanliness
9.2
Comfort
9.0
Location
9.1
Facilities
8.9
Staff
9.6
Value for money
8.8
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: November 20, 2023
Sianipar
IndonesiaAll are good, the staff are super helpful, the location is great. we had a nice stay here! Kudos!!
Stayed in September 2023
Reviewed: November 12, 2023
Catarina
PortugalVery friendly and professional the staff!
Stayed in November 2023
Reviewed: October 20, 2023
Troy
AustraliaIf make to be extremely fussy, more shade on the hot days in the villas' poolside courtyard.
Great location, quiet and only a short walk to the bustling Kuta. Amazingly presented breakfast with all staff going to great lengths to make our staff one to remember.
Stayed in October 2023
Reviewed: October 15, 2023
Anita
AustraliaThe KU Villas were located away from the hustle and bustle yet close enough to walk to restaurants and supermarkets. The staff were amazing from check in to check out and everything in between. The rooms were clean with ample space and the pool was well utilised. We look forward to returning. Thank you for everything!
Stayed in October 2023
Reviewed: October 9, 2023
Lucinda
United KingdomUnlucky with an aircon leak which meant we needed to turn our aircon off.
Staff very friendly and kept in touch ua what's app which was good.
Stayed in October 2023
Reviewed: September 26, 2023
Christiaan
Spainpool
room
Stayed in September 2023
Reviewed: September 17, 2023
幸真
TaiwanAlthough the bath towel is clean, there are still some stains.
Staff are polite and welcoming
Stayed in August 2023
Reviewed: September 6, 2023
Ainhoa
SpainThe breakfast offered on the hotel is expensive.
The installations were new, comfortable and clean. The hotel offers all type of services and the staff helped us organize all our day trips. They were all very kind and pleasant.
Stayed in September 2023
Reviewed: August 28, 2023
Abel
NetherlandsThe bed had a part in the middle that was rock solid, but that's it.
The stay was very nice with modern facilities, a comfortable room and a nicely maintained compound. The staff was nice and the location felt very luxurious. Definitely recommend it!
Stayed in August 2023
Reviewed: August 27, 2023
Melanie
AustraliaWould be great if there as a small fridge in the room to keep drinks cold. The mattress was a bit to firm for me (not unusual when travelling) but I was able to get an extra blanket to put under me. For situational awareness for lite sleepers there are lots of roosters near by but this is common for Lombok. Perhaps book one of the pool rooms as I think they would hear it less.
The staff are fabulous! Everyone was so friendly and welcoming it really made it feel like you were coming home to friends/family each day. The location is great, tucked away from the main road but walking distance to a great variety of restaurants and cafes. Organising transport, scooters etc was all super easy. We also did an afternoon at SIWA and it was great.
Stayed in August 2023
Reviewed: August 14, 2023
Tara
United KingdomThere are zero things to not like about staying here!
PERFECTION! This is the ideal place to start off a trip in Lombok! The location couldn’t be more ideal! A few minutes walk into kuta on the main strip but down a small side road (which is well lit to walk back at night) so super quiet and relaxing! The place is super safe and the staff are AMAZING! Our stay was completely faultless and couldn’t rate it enough! One of our favourite stays in Lombok and ideal start point to get your barring and have amazing helpful staff who are on what’s app 24/7! Food was also delicious! Amazing location/value for money and so relaxing to say your right in kuta! Defo stay here!
Stayed in August 2023
Reviewed: August 10, 2023
Salvatore
ItalyVery efficient staff, great place very close to the night life. Very quiet during the night. Excellent breakfast!!!
Stayed in August 2023
Reviewed: August 8, 2023
Jason
AustraliaNot a dislike but could be cool to have a large self-refill bottle for when staff are busy
The staff were all extremely friendly and helpful - particularly Ivan and Herman who were very welcoming and supportive the whole time.
Stayed in August 2023
Reviewed: July 31, 2023
Jen
United KingdomNothing. It was perfect
The location and ambience were perfect. Close to main area for bars and restaurants but nice and peaceful. The staff especially Herman, Ivan and Nana were so friendly and helpful and made our stay so special. They are wonderful people. The villa was perfect and we loved the pool, the quiet gardens and our beautiful room
Stayed in July 2023
Reviewed: July 30, 2023
John
United KingdomInternet connection
Our stay at Villa Marley was exceptional, perched high on the hill, cut out of the jungle with breath taking views. The villa has a wonderful outdoor area with outdoor seating, bean bags and hammock. The staff really went out of our way to make sure our stay was memorable eg every afternoon they bought us different Indonesian snack which was wonderful and their customer service was impeccable. The villa was well appointed and you needn’t worry about getting transport to the restaurants nearby as the arranged every night for a taxi to take us out and it cost only £1.50, amazing great value for money. If there was a negative it would be problems with internet connection on a daily basis, however this didn’t detract from the enjoyment as it’s nice to put the phones away and relax and enjoying that amazing view. We would recommend Villa Marley a wonderful place to stay in Lombok. To get to Villa Marley and all of our transport in Lombok We cannot express our thanks to Omar, for his support in making our holiday to Lombok so special. This is not the first time we have used him and we can definitely say he is simply the best. It was not easy finding someone back in the UK to help us plan our wonderful holiday and would recommend him as he is first class. We stayed in 4 different locations in Lombok to which we used him to transport us on each stop of our journey Airport to Kuta, Kuta to Senggigi, Senggigi to Gili Islands (this included private boat transfer and horse and car on Gili) Gili to Sempiak and Sempiak to airport and his prices are amazing.On each trip he was always on time, his vehicle is spotless and clean, he is a very good driver who was knowledgable and help us get the best out of Lombok. If you are unsure about getting transfers and trips whilst holidaying in Lombok, then put your worries behind you and book Omar up. He can also be found Instergram omarlombokguide and on Facebook omarlombokguide & Omar Guide
Stayed in July 2023
Reviewed: July 12, 2023
Yasmin
New ZealandWe had problems with the lock on the door of our room and we weren’t able to lock it. The staff member at reception was busy so we didn’t bother him with it. There was no hair dryer or iron.
The three course breakfast was great. The staff were incredibly friendly and helpful. It was a good location. We only stayed one night after spending most of our holiday at Sumbawa.
Stayed in July 2023
Reviewed: July 10, 2023
Lina
SwedenWe loved our stay at KU Villas. The rooms were clean and we really enjoyed the outdoor shower - so beautiful. But most importantly the staff were amazing and made us feel like home. A special thanks to Herman, Ivan, Ratam, Mafus, Arif and miss Rouss. The breakfast was lovely and you should definitely try the Picante pizza! - Lina and Joel, Sweden.
Stayed in July 2023
Reviewed: July 10, 2023
Stephen
Hong KongNeeds some repair and maintenance work in the Villa. Paint was peeling from the walls, and doors did not close properly.
Great breakfast choices and served fresh. Ideal location within walking distance to Kuta restaurants, but far enough away from the main strip. Pool in the 2 bedroom Villa was excellent. Staff were good with a special shout out to Ivan. He helped us work with the local airport around our lost luggage. Spa was very good. Probably the best of all the treatments (7 + treatments) we had on our trip.
Stayed in June 2023
Reviewed: July 2, 2023
Tanya
AustraliaAll good
Nice and clean, amazing outdoor shower
Stayed in July 2023
Reviewed: June 21, 2023
Julia
GermanyWe booked a room with a Private Pool. The outdoor area around the pool was a bit sparse and there was only one sun lounger although it was a double room
The room was very nice, the bathroom is a half outside area connected to the pool which was really nice. The stuff also was very friendly and helpful :)
Stayed in June 2023
Reviewed: June 21, 2023
Nikki
United KingdomWe stayed in both KU Rooms and also the 2 bedroom villas. I found although clean there was some maintenance work that is needed. The villas in particular are looking tired. The door locks are not good and the kitchen facilities are poor.
The location is very convenient for Kuta shops and restaurants. It also felt very safe. The staff are amazing here and so helpful and kind. The beds are very comfortable and the restaurant menu, though fairly limited is good quality.
Stayed in May 2023
Reviewed: June 18, 2023
Mariia
Canadasome furniture needs to be repaired
loved my stay here. the rooms are spacious and clean, have a small outdoor area and a spacious outdoor shower. the hotel is in a quiet location but still very central. the staff, Herman (front desk), and all the cleaning team, made our stay very relaxing and easy. they arranged all the trips and transfers, had good tips on beaches and local adventures. will be coming back!
Stayed in June 2023
Reviewed: June 9, 2023
Claudia
United Kingdomthe layout and how welcoming the receptionist staff were
Stayed in June 2023
Reviewed: June 9, 2023
Carmen
AustraliaNothing! Everything was perfect!
All The staff were so friendly and helpful and couldn't do enough to make our holiday perfect. The restaurant food was beautifully cooked and presented and served by wonderful friendly staff. The rooms were very clean and comfortable. Everything was 10/10. We will definately be back and highly recommend Ku villas. The staff organised us airport transfer and scooters before we even left Australia. Beautiful people in a beautiful place.
Stayed in June 2023
Reviewed: June 7, 2023
Margaret
AustraliaNot applicable
Everything went well for us at Ku Villas. It had a calm and serene atmosphere and met all our needs splendidly.
Stayed in June 2023
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