Reviews of Dylan 5 stars
Eastmoreland Place, D2 Dublin, Ireland
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBeautiful hotel, Patrick and the rest of the staff were above amazing!!
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLovely interior decor, special breakfast,central location and has character with attentive staff who make you feel a valued guest.
Dear Guest, Thank you so much for your kind words and 10/10 review. I am thrilled to hear that you enjoyed our interior decor, breakfast, and the central location. I take hear to know that our team made you feel like a valued guest, your satisfaction is our top priority. We hope to welcome you back soon for another memorable stay. Kind Regards Conor Dillon General Manager
Dear Guest, Thank you so much for your kind words and 10/10 review. I am thrilled to hear that you enjoyed our interior decor, breakfast, and the central location. I take hear to know that our team made you feel like a valued guest, … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation was ok Staff nice Cleanliness
Room cleaning was not good. We asked for cutlary and they didn’t take next day they left it with the napkins although you can see they were used. Verry expensive
Dear May, Thank you for sharing your feedback. I am pleased to know you liked our location in the city and found our team to be nice, I know they will take heart to hear this. I am sorry to hear your comments in relation to housekeeping, I assure you that we take our standards extremely seriously and this will be investigated with the housekeeping management. I do hope that we will have the pleasure of welcoming you again for a more seamless stay. Kind Regards Conor Dillon General Manager
Dear May, Thank you for sharing your feedback. I am pleased to know you liked our location in the city and found our team to be nice, I know they will take heart to hear this. I am sorry to hear your comments in relation to housekeeping, I… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation ease of parking
Very nice staff, but need more training from management.
Dear Jane Thank you for taking the time to share your feedback. I am glad to hear you enjoyed our convenient location and found parking to be easy. I do value your kind words about our team. While I am pleased you found them friendly, I appreciate your constructive comments regarding training. Please know that your feedback has been taken onboard, we are committed to ongoing improvement and ensuring all our staff are well-equipped to provide the best possible service. I do hope we will have the pleasure of welcoming you back to on another occasion soon. Kind Regards Conor Dillon General Manager
Dear Jane Thank you for taking the time to share your feedback. I am glad to hear you enjoyed our convenient location and found parking to be easy. I do value your kind words about our team. While I am pleased you found them friendly, I app… Show more
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewlocation , staff , ac ,bedroom and bathroom were very clean and comfortable , bed was very comfy
roomservice was very difficult to understand , i didnt eat at hotel because of this , i did ask for a menu but wasnt provided with one but some nice spots to eat locally , also light switches are in akward spots , i got short straw on my room it was oppsite a bar which got kegs delivery in the morning so that wasnt great
Dear John Thank you for taking the time to share your review of your stay with us. I am pleased to know that you found our location, staff, and the cleanliness of the room—including the bedroom and bathroom—comfortable and enjoyable. I do regret to hear that your experience with room service and the room location didn’t meet expectations. I do apologise for the communication issue it certainly does fall below the level of standard that we strive for. I am sorry to hear that there was some noise in the morning time, I hope to welcome you again soon to Dylan and we will do our best to ensure your stay will be a quiet one. We do hope that we will have the pleasure of welcoming you back again soon for a more seamless experience. Kind Regards Conor Dillon General Manager
Dear John Thank you for taking the time to share your review of your stay with us. I am pleased to know that you found our location, staff, and the cleanliness of the room—including the bedroom and bathroom—comfortable and enjoyable. I do … Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in May 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewGreat location, very welcoming staff, really comfortable. We had our dog with us and the facilities for her were just excellent.
Dear Iain Thank you so much for your wonderful feedback. I am thrilled to hear that you enjoyed our prime location and found our staff welcoming. We always strive to make our pet-friendly amenities top-notch, so it is great to hear that it made a positive impact on your experience. We hope to welcome you back again soon. Kind Regards Conor Dillon General Manager
Dear Iain Thank you so much for your wonderful feedback. I am thrilled to hear that you enjoyed our prime location and found our staff welcoming. We always strive to make our pet-friendly amenities top-notch, so it is great to hear that it … Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewlocation
misleading information about facilities, parking in particular
Dear Nickie Thank you for sharing your feedback. I appreciate you taking the time to review your stay with us. To clarify the information regarding parking, we offer onsite valet parking, subject to availability on arrival and I apologise if this was not made clear during your stay. We are always happy to assist guests with any parking-related questions or concerns. We value your input and will use it to ensure that future guests have all the necessary details to make their stay as seamless as possible. We hope to have the pleasure of welcoming you again in the future. Kind Regards Conor Dillon General Manager
Dear Nickie Thank you for sharing your feedback. I appreciate you taking the time to review your stay with us. To clarify the information regarding parking, we offer onsite valet parking, subject to availability on arrival and I apologise i… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewLocation, decor, very comfortable rooms and beds with all the nice add ons. Breakfast was excellent and the staff were extremely friendly and helpful.
Dear Julie, Thank you for your lovely review. We are so happy to hear that you enjoyed our location, décor, and the comfort of our rooms and beds. It is also great to know you appreciated the little extras. Thank you for your kind words about breakfast and our team. I know the team who work so hard to provide a wonderful guest experience, will take heart in your lovely comments, We hope to have the pleasure of welcoming you back soon. Kind Regards Conor Dillon General Manager
Dear Julie, Thank you for your lovely review. We are so happy to hear that you enjoyed our location, décor, and the comfort of our rooms and beds. It is also great to know you appreciated the little extras. Thank you for your kind words abo… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewModern and clean, comfortable beds and pillows, and decent value for money at this price point.
Noise from corridor and staff. Reception staff are pleasant but not terribly warm. Room decor is very bland, formulaic, attempted modern but misses the mark by a long way, poor lighting especially bathroom (black marble mixing gloss and matt??). Food needs to improve, desiccated scrambled egg… just not very tasty overall. It’s not a food hotel.
Dear Morgan, Thank you for taking the time to share your feedback. I am pleased to hear you found the hotel clean and appreciated the comfort of our beds and pillows, as well as the value we offer. I am sorry to hear that certain aspects of your stay did not meet expectations. Your comments regarding noise levels, room decor, and lighting are noted and will be taken on board. Our front office team does strive to deliver professional and attentive service, we regret if you felt the warmth and hospitality could have been improved I am particularly sorry to learn that you were disappointed at breakfast. Your feedback on the quality and presentation of the food is valuable, and we’ll share this with our kitchen team to ensure improvements are made. Thank you once again for your constructive comments. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind Regards Conor Dillon General Manager
Dear Morgan, Thank you for taking the time to share your feedback. I am pleased to hear you found the hotel clean and appreciated the comfort of our beds and pillows, as well as the value we offer. I am sorry to hear that certain aspects of… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in May 2025
Verified reviewReviewed: 23 July 2025 · Stayed in May 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewLovely room and very clean
Staff in the restaurant were not very attentive
Dear Marie, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your room and found it to be very clean — our housekeeping team will be pleased to know their efforts made a difference. We’re sorry to learn that your experience in the restaurant didn’t meet expectations. Attentive service is something we take pride in, and we will be addressing this with our team to ensure improvements are made. We hope to welcome you back soon and provide an even better experience. Kind Regards Conor Dillon General Manager
Dear Marie, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your room and found it to be very clean — our housekeeping team will be pleased to know their efforts made a difference. We’re so… Show more