Opiniones del Mulgrave Lodge

Dear Paula, Thank you for your feedback. The room you booked and paid for is for two people, but you are actually staying for three adults. We have shown you proof that you need to pay for the third guest when you check in, and you have confirmed and accepted it. The room facilities you booked are exactly the same as described on the website, and we have not made any changes. Our room prices are very favorable in the Dublin area. I believe you have made sufficient comparisons when booking. Our dining room is where guests have their meals. Kind regards Mina

Dear Paula, Thank you for your feedback. The room you booked and paid for is for two people, but you are actually staying for three adults. We have shown you proof that you need to pay for the third guest when you check in, and you have con… Mostrar más

Dear Monica, Good morning. We are sorry that we failed to meet your high-end hotel requirements. The heating system is working properly. Our staff also entered your room to check and found that the heating in your room is working properly. The temperature meets the standard. None of the other 10 guests who checked in with you on the same day complained to us about the temperature of the heating. The sanitation was also cleaned on time and in accordance with the standards. You left one night in advance. According to our reservation regulations, your room fee is non-refundable. We do not welcome guests like you who have no contract spirit. Your rating has no impact on our service. We will continue to provide the same service as always to those worthy guests. Kind regards Mulgrave Lodge Mina

Dear Monica, Good morning. We are sorry that we failed to meet your high-end hotel requirements. The heating system is working properly. Our staff also entered your room to check and found that the heating in your room is working properly… Mostrar más