Reviews of Nesbitt Arms Boutique Hotel 3 stars
The Diamond, Ardara, Ireland
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewNo water in rooms bad value for money
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewVery rude receptionist
Dirty room
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGood sized room, comfortable twin beds and pillows, dressing table. Nice decor in bedroom. Bathroom dated and worn but good shower (shower over bath). Good location in Ardara. Friendly reception staff
Bar/restaurant not opened yet so no breakfast included. En-suite could be updated/modernised but is ok
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewStaff very friendly & helpful, beautiful location
Hotel open for accommodation only, no b&b facilities or bar
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewEmail sent previously, very disappointed we booked this hotel on booking.com website for two adults & 3 kids on arrival at 9pm Saturday night we were told the booking was for 2 adults & 1 child , we had to leave the hotel as they could not accomadate us, I kindly ask for a full refund of €450, we had to drive A journey of 3 hours back home Saturday night, we are very disappointed with this service
Thank you for your recent review concerning your booking. Our booking system indicates that your reservation was for one bedroom, intended for 2 adults and 1 child. The room allocated to you, comprising a double and a single bed, accurately reflected the details of your reservation. Upon your arrival at the hotel, you sought to check in for a party of 2 adults and 3 children. Regrettably, the specific room you had booked has a strict maximum occupancy of three people and could not accommodate five individuals. We subsequently offered an additional room to resolve this matter. However, due to the late hour on Saturday evening, we were unable to guarantee both rooms would be situated on the same floor. You then made the decision to return home rather than utilise the alternative accommodation provided. Please note that had we been advised earlier in the day, or indeed at any point following your initial online booking, of the increased number of guests, we could have proactively arranged suitable interconnecting rooms for your family. This prior notification was not received. We respectfully dispute the appropriateness of a 1-star review, particularly as you did not proceed with your stay or experience our services and facilities. The inability to accommodate five persons in a room designated for three was not attributable to an error by the hotel, but rather a variance between your booking details and your actual party size. We trust this explanation provides clarity on the circumstances.
Thank you for your recent review concerning your booking. Our booking system indicates that your reservation was for one bedroom, intended for 2 adults and 1 child. The room allocated to you, comprising a double and a single bed, accuratel… Show more
Reviewed: 15 October 2022 · Stayed in July 2022
Verified review