Nothing.

Lovely hotel, staff were friendly and helpful, pretty gardens and great location, food was amazing, easy to park

Stayed in September 2025

Noise from the hall as people walked

Setting

Stayed in August 2025

There were a few things that took away from the overall comfort. The room itself was clean but felt hot and stuffy, especially at night—there’s no air conditioning, so we had to keep the window open, which unfortunately let in a fair bit of noise. On several nights, we were woken by the sound of doors slamming in the corridors. The shower was another frustration: the water temperature kept swinging from warm to very hot and was hard to keep steady. Bath towels were surprisingly small for a hotel of this standard, which made them a bit impractical. It’s also worth noting there’s no lift, so if you’re on an upper floor or have heavy bags, be prepared for stairs. For us it wasn’t a big problem, but I can see it being an issue for others. Overall, the hotel has great staff and a good breakfast, but with a few updates—better ventilation, improved soundproofing, and some attention to the bathroom setup—it could easily be a four or five-star experience.

My partner and I stayed at the Brandon House Hotel in New Ross for six nights. There’s no denying the welcome here is warm—every member of staff we encountered was friendly, helpful, and genuinely seemed to care that we enjoyed our stay. The breakfast each morning was excellent, with plenty of choice and great quality produce. The bar and restaurant areas had a nice atmosphere in the evenings, and the location was ideal for exploring the area.

Stayed in August 2025

Understaffed for busy bank holiday Sunday

Kids facilities Leisure facilities Breakfast Friendliness of staff

Stayed in August 2025

How staff helped your stay more enjoyable

Staff were lovely makes big difference

Stayed in July 2025

Air con.

Breakfast was very good. Staff are excellent. Room was very hot making it hard to get a good nights sleep.

Stayed in July 2025

The food is fantastic and the staff were wonderful. We will definitely be back

Stayed in July 2025

Great facilities for children spa pool ect.0

Stayed in July 2025

The noise of the fan that came from our bathroom also at night if you got up to go to the toilet you woke everyone else trying to work out which was the bathroom light

The location was fabulous but the hotel is showing its age. The furniture in reception was worn-out. The bar food was pricey and the smell of fish was very strong

Stayed in July 2025

The sink was clogged and the toilet didn't flush.Everything was great except for the check-out. They started ringing and knocking. Just add an extra hour +20 euros, and you won't have to bother the guests. At 8:00 a.m. the cleaning lady came into the room and turned on the light. But when she saw that we were sleeping she ran away. No one even considered it necessary to apologize for this. It was the first and last time...

Location, design, restaurant, bar staff.

Stayed in July 2025

Found it hard to find at first but a call to the hotel and we were fine

Location

Stayed in June 2025

Could be cleaner.

Lovely food.

Stayed in June 2025

The room was extremely warm. There was no air conditioning in our room (2nd floor), so we found it very difficult to sleep.

A nice selection on the menu for breakfast and dinner. The room we were staying in was very big, quiet and the beds were extremely comfortable.

Stayed in June 2025

Staff couldn't do enough very friendly very hospitable

Stayed in June 2025

Loved everything about Brandon House from the hotel itself, to the staff, spa, grounds and surrounding attractions.The whole package was excellent. We had a fantastic weekend.

Stayed in June 2025

Nothing

The location and the facilities.

Stayed in June 2025

signage returning to room or finding leisure center

clean lots of art pleasant staff

Stayed in June 2025

There were only two things that I did not like. 1. The lack of power points by the bed. 2. The lack of a centre light in the main part of the room and also the bedside lights do not give sufficient light for reading with comfort.

The location is excellent and the room and bed was very comfortable. I love the grounds of the hotel, particularly the serenity walk.

Stayed in June 2025

Carpet in bedroom was a bit warn.

Nice Bar. Good breakfast

Stayed in May 2025

Price of food and drink

Clean, comfortable.

Stayed in June 2025

Slight sewerage smell on entrance to bar/restaurant

Great location, plenty of parking, beautiful setting, friendly staff, excellent breakfast and bar food, very clean

Stayed in May 2025

The lighting in the bar/library room could be more atmospheric/cosy. It was a bit bright, but other than that everything was lovely 👌

Lovely room, and breakfast. The spa facility was great. Staff all lovely and very accommodating.

Stayed in May 2025

The staff was very friendly and helpful. The services were amazing and the spa in particular was excellent. Great food too. Recommended!

Stayed in May 2025

Everything was very good.

Stayed in May 2025