Reviews of The Central House Hotel Clifden
Ireland, H71k283 Clifden, Ireland
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Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewReviewed: 6 September 2025 · Stayed in September 2025
Verified reviewclean, comfortable, nice bed
very poky room; walls & ceiling like paper - could hear everything from neighbours; table in room too small to use laptop effectively
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewWell the room was very small and there was no television
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe location was great and the room was clean
Check in was via a kiosk and was extremely impersonal. It felt like a hostel. There was no physical staff on the premise. The room had no TV which was not mentioned when booking! The room was tiny and absolutely freezing! I escalated this to staff multiple times via the mobile number given on the booking and they stated the nearest maintenance person lived 40 mins away. I informed them we had a toddler traveling with us and needed it sorted asap. I was assured a staff member arrived and fixed the heating but this was not the case. The thermostat remained broken. I informed the staff via the number provided that the issues was ongoing and I was informed maintenance will have to sort it the following day. Atrocious customer service and absolutely not worth the price we paid.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLoved the self catering element. Comfortable bed. Room was spotless. Amazing shower.
No TV
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in June 2025
Verified reviewBed
NA
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewCentral location in street with good pubs and restaurants. Clean & modern rooms. Friendly staff. Great for road trip visiting Wild Atlantic Way.
Check in machine at hotel was a bit slow and complicated. Although I knew the room would be fairly small it was quite tight to manoeuvre round. No lift for heavier bags.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewCentral location. Very clean.
AC didn’t work. Details of how to check in were sent last minute
Thank you for your feedback. Just to clarify, our rooms don’t have AC, and check-in details are always sent early on the day of arrival. If instructions felt last minute, it may have been due to a last-minute booking. We’re glad you appreciated the cleanliness and central location.
Thank you for your feedback. Just to clarify, our rooms don’t have AC, and check-in details are always sent early on the day of arrival. If instructions felt last minute, it may have been due to a last-minute booking. We’re glad you appreci… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewHow central and clean it was
Rooms are very warm. Might be an idea to have fans in the room.
Thank you for your feedback! We’re glad you enjoyed the central location and cleanliness. We appreciate your suggestion about fans and will keep it in mind for future improvements.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe only positive I can really provide is that the property is clean.
There is a list I can give of issues we had see my comment below
Thank you for sharing your feedback. We’re glad to hear you found the property clean, though we’re sorry your experience didn’t meet expectations. We value your comments and will review the issues mentioned to see where improvements can be made.
Thank you for sharing your feedback. We’re glad to hear you found the property clean, though we’re sorry your experience didn’t meet expectations. We value your comments and will review the issues mentioned to see where improvements can be … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewClean fresh and central
Noise of the bins early on Friday morning
Thanks for your feedback! We’re happy you enjoyed the stay. Unfortunately, street noise is beyond our control, but we appreciate your understanding.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewClean, modern room in the center.
I don’t like self check in and out without human interaction. Felt like hostel but was basically modernised. Walls think could hear everything including outside noise. No air conditioning had to leave window open unfortunately big noise outside people getting sick and bottles being disposed after bars closing. Mattress was soft and uncomfortable.
Thank you for taking the time to share your feedback. While many guests appreciate the convenience of self check-in, we understand it's not for everyone and take your comments on board. We are currently putting measures in place to upgrade the sound proofing throughout the hotel and will be completed in the coming months. During your stay, Galway has experienced very warm unseasonal weather and as our building is a protective structure, we can not add air conditioning but have now sourced desktop fans for all rooms. As for peoples conduct on the street, this is unfortunately out of our control, but not the norm for the lovely town of Clifden. We truly value your input and appreciate you taking the time to leave your review.
Thank you for taking the time to share your feedback. While many guests appreciate the convenience of self check-in, we understand it's not for everyone and take your comments on board. We are currently putting measures in place to u… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewShower Decor Water biscuits in room Location
Meeting human rather than screen on arrival No Lift Air conditioning not working, room at 27 degrees had to open windows which opened up the world of the noise of Clifden at night No television
Thank you for taking the time to share your experience with us. We’re pleased to hear that you appreciated the thoughtful touch of tea/coffee, water and biscuits in your room — it’s good to know those small details made a positive impression on you. We also appreciate your feedback regarding the check-in process, we do advertise this in our hotel description for guests to be aware of before they book. Our hotel is a protected structure and when refurbished, adding air conditioning was not permitted. A room temperature of 27°C is certainly not ideal, however Galway was experiencing very unseasonal hot weather at the time of your stay, it's not the norm unfortunately for us in Ireland. Our building’s design limits our ability to add a lift, again this and that we do not have a TV in the room is all in our hotel description for guests to read before they book. Thank you again for your honest review. We hope to have the opportunity to welcome you back to Clifden again in the future.
Thank you for taking the time to share your experience with us. We’re pleased to hear that you appreciated the thoughtful touch of tea/coffee, water and biscuits in your room — it’s good to know those small details made a positive impre… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewCleanliness Easy check in and check out
Everything was perfect
Thank you for your very kind, positive review. We work very hard to provide a positive experience for all our guests and reviews like yours mean everything to us. Thank you.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewVery comfortable beds, good shower and great location. Staffless hotels are a bit soulless, but if you're only looking a bed, it's perfect
Many thanks for your review and for taking the time to send it to us. Just to clarify, there are staff on site every day from 10am - 4pm and available on the number provided to all guests outside of these times for any emergencies. We look forward to hopefully welcoming you back again in the future.
Many thanks for your review and for taking the time to send it to us. Just to clarify, there are staff on site every day from 10am - 4pm and available on the number provided to all guests outside of these times for any emergencies. We loo… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewVery central location, very clean
Very central location, however, shower gel and hand wash ran out and not replaced on second night...also not enough toilet roll ; no staff around and no one to ask to any assistance. Could hear every word and every noise 😲from neighbouring rooms!
Thank you for taking the time to share your feedback. We're glad to hear you appreciated the cleanliness of our hotel, it is one of the areas we work very hard at and are proud to offer our guests. We’re truly sorry to hear that the replenishment of essentials like shower gel, hand wash, and toilet paper fell short during your stay. This should have been addressed, and we’ll follow up with our housekeeping team to ensure such oversights don’t happen in the future. Thank you again for your review — your feedback is invaluable in helping us improve
Thank you for taking the time to share your feedback. We're glad to hear you appreciated the cleanliness of our hotel, it is one of the areas we work very hard at and are proud to offer our guests. We’re truly sorry to hear that the re… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGreat location. It was very clean. Our room was fronted to The Square. It was quiet at night generally. Room was really clean and lovely shower. Heating system was reliable and easy to use. Alexandra and the other staff we met were all very friendly. You have to bring ID with you to check in.
If you need help with luggage, best to check what room you are in as no lift/elevator.
Many thanks for taking the time to send in our review. It is always good to get feedback from guests are we are fairly newly opened. We will contact Booking.com to update their message to clients to advise them to bring ID. it is noted on the email we send the day before check-in.
Many thanks for taking the time to send in our review. It is always good to get feedback from guests are we are fairly newly opened. We will contact Booking.com to update their message to clients to advise them to bring ID. it is noted on… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewIt was a modern, clean, and very comfortable room, very conveniently located in the middle of Clifden. Street parking is available, but may be a challenge during busier times of day - I arrived in the evening and had no trouble finding a free spot though. There is no staff on site, but the check-in process was very clear, quick, and straight forward on a digital check-in kiosk. Everything was great! I would stay here again or recommend it, especially for solo travellers, or for people who are busy outdoors all day long.
Many thanks Samantha for your very kind and positive review. Just a small note that staff are on site generally between 10am and 4pm and are available on the emergency number given to guests outside of those hours. Hope to welcome you back again.
Many thanks Samantha for your very kind and positive review. Just a small note that staff are on site generally between 10am and 4pm and are available on the emergency number given to guests outside of those hours. Hope to welcome you bac… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewIt was central in town it was very clan and the bed was very comfortable and the bathroom was great.
There was no TV and the room was warm and the quilt was too heavy for the summer.
Many thanks Paul for taking the time write your review and we are delighted you found most aspects of your stay good. We do advertise that we are a room only, self-check in hotel with no TV in the rooms. We are experiencing very unseasonal weather at the moment with these high temperatures but no better place than Connemara with its stunning beaches to enjoy. The quilts we supply are a medium tog which are very comfortable for standard Irish temperatures. We look forward to welcoming you back again if you find yourself in Clifden.,
Many thanks Paul for taking the time write your review and we are delighted you found most aspects of your stay good. We do advertise that we are a room only, self-check in hotel with no TV in the rooms. We are experiencing very unseaso… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewNo
N/a