Reviews of The James Hotel 4 stars

Hotel was ina good location, close to restaurants and bars.

Cleanliness and comfort

Not long enough of a stay

The location was perfect for attending the rose of tralee festival. The hotel is immacuate and the staff were friendly and accomodating. The bed was one of the most comfortable i have slept in!

nothing

Breakfast was excellent and we especially loved the cocktail choice.delighted with location of hotel and security of key cards for lifts and corridors. Bed was extremely comfortable also.

Thermometer control on shower difficult to manage water was very hot

The rooms were spotlessly clean and spacious. We stayed in the James suite which was great for a family. The beds were extremely comfortable, slept so well. Lovely toiletry products in the bathrooms, and a great shower. Cannot say enough about the comfort of the room. The location was very central and everything was within walking distance.

My only negative was that there is no food provided on Monday or Tuesday in the hotel…it’s not a major factor as there are plenty of lovely cafes and restaurants within 2 minute walk of the hotel. However it would have been better to know this while booking, instead of an email the day before arrival. Just something to take into consideration…

The property did not advertise the restaurant is closed the days I booked. When I booked they sent a message that it’s closed my day. I emailed them that that was not ok with me. I was traveling and did not get a response in a timely manner. I called Booking and spine in length and they said they would personally call and get back to me. They emailed way later saying that they didn’t hear. By the time I heard anything it was after the stay and I believe I am going to be charged. I will not use Booking again if I am charged. I am very very disappointed in the communication with them and the hotel. If I am charged I will be a big disappointed customer of both James Hotel and Booking.

Nice bar with tasty food. Warm welcome when checking in.

The shower trap was blocked, we had to unblock the hair in it, there was a dirty sock over the cover to the extractor fan in the bathroom, this was not the standard we expected considering the price paid.

Facilities good , clean

Our room was like a dungeon, window looking out into another room , no provision for older people

Great town centre location, rooms really tasteful, spotless, really great breakfast, staff friendly and chatty

Nothing!! I'd recommend it.

Ideal location and staff very friendly

Fantastic staff. Very comfortable stay. Excellent facilities.

We had to make a last minute reservation because we were admitted to the hospital about a mile away. Eimear was so helpful and the room was so comfortable; it made things seem so much more manageable. Very nice toiletries, too.

Nothing

Staff were very professional and friendly. Location was great.

Property was very modern and clean. All the essentials you needed were there.

No car parking on site.

I loved the beautiful wood and the materials used in the building itself. I loved it was so clean, the shower and the bed were all great and the bed linens were beautiful. I liked that the room was dark for sleeping, window was accessible and the room minimalist. The building itself is fab and I'd go back but the breakfast needs attention. It lets the hotel down. There's too few staff on duty with the result that service is slow and everything in the self-service is so unhealthy. I paid €15 for two scrambled eggs!

The Breakfast needs to be improved, and an extra member of staff is needed to serve customers in a reasonable time. The breakfast area is in the bar and is not the most suitable area for breakfast. There was one member of staff on duty to serve quite a number of people, and I waited 20 minutes from exactly 08.00am to get two eggs. The jugs of juices served at the self-service counter are so heavily sweetened and processed they are not suitable in such a modern, clean and contemporary hotel. The counter/area where one picks up the juices and pastries is too small and unsuitable. Pity because it is such a beautiful building in a great location. There is no place nearby at 08.00am if one chooses to not have breakfast in the hotel.

Loved the room and decor . Bar was gorgeous

Food and drink very expensive

No parking. To noisy Pizza in bar very disappointing

The attention to detail. Everything was thought of. The shower was so relaxing and the products were so luxurious.

Noise from the Street was the only thing but they do provide ear buds.