What I am going to say is only positive criticism, as I was a head waiter for two years, and my eye for detail is still with me. It is not good to wipe a table and push the crumbs to the floor. Maybe you'll need more training, but please do not terminate an employee's employment solely because of this.

I wasn't exactly the guest, but I was visiting my friend for a cocktail and breakfast. I want to express my highest satisfaction with all your staff. All were so outstandingly friendly and very helpful. The gentleman at the reception recommended a restaurant, and it was as good as he said. The gentleman, at breakfast, had the patience to explain why you do not serve oysters, which was very interesting to hear. My friend told me how much she really liked the small room she was in, and I had a look too. Again, the team we have met and spoken to, are truly outstanding, I cant express this enough.

Stayed in August 2025

The room and facilities were excellent Staff at front desk friendly and attentive

Stayed in August 2025

The music from Downstairs could be heard whilst trying to sleep which was disturbing

Stayed in August 2025

Hanging space in room was on minimal side, but fine for 2-3 night mini break. Not great that hanging space was over the only mirror in the room so drying hair/checking appearance was somewhat challenging!! Still, a minor niggle as overall the hotel was top notch.

Clean. Convenient for city centre. Staff were friendly and helpful. Room was lovely, bright, comfortable and quiet.

Stayed in August 2025

Over priced for the size of the room got charged for something from the mini bar even though we never touched anything plus why would you offer condoms and sex toys in a mini bar selection

The staff

Stayed in August 2025

Great service, good vibe

Stayed in August 2025

I loved everything!

The furnishings, amenities, and service were phenomenal. Elegant, cozy, thoughtful. When I arrived, I went to the rooftop restaurant for a bite to eat. Much to my surprise, the restaurant was Jean Georges.

Stayed in August 2025

Hotel was beautiful. Stylish and new. The room was small, almost too small with suitcases but it worked. The only complaint is the windows are not very insulated, so we did hear lots of noise from the restaurant below. The restaurant incredible. Hands down the best breakfast we had our entire time in Ireland. And best coffee, which is a plus!! Lovely staff, kind and welcoming.

Stayed in August 2025

There wasn’t sufficient spaces to hang clothes.

The room was lovely and the bed very comfortable! Breakfast was great and the neighbourhood quiet yet the city centre was still accessible.

Stayed in August 2025

Room on small side & noises from either pipes or room above during the night . No safe .

Lovely decor & luxury finish

Stayed in August 2025

The rooms are a little compact.

The staff were absolutely the best part of this stay.

Stayed in August 2025

Nothing. Was an excellent stay.

Excellent design and extremely comfortable. The staff is amazing and the restaurant and bar are top quality. Highly recommend.

Stayed in August 2025

Everything Staff were fab & friendly

Stayed in July 2025

To hot bathroom maybe more amenities like paper towels

Everything’s just great

Stayed in July 2025

Amazing hotel - probably the best I’ve stayed at in the last few years. The room was lovely designed and super modern (I.e. lovely finishing, great technology, etc). The restaurant on the 5th floor is incredible as well.

Stayed in July 2025

The breakfast was divine Great warm friendly staff

Stayed in July 2025

Everything. We arrived for our honeymoon, and the place was lovely. We got an upgrade, and the room was delightful, elegantly designed, with great toilets, and the staff was superb.

Stayed in May 2025

The air con did not work in our room and the rooms were roasting

The fit out of the rooms was amazing

Stayed in July 2025

It’s hard to find a hotel that meets all your needs, this one comes very close. We are seasoned worldwide travelers and stayed in Intercontinental and Waldorf Hotels in Shanghai and Bangkok and while the room size may have been on the small side the level of service topped these larger hotels.

The standard of customer service and food quality was exceptional at breakfast and in Collin’s bar, choice was amazing and very reasonably priced. Reception staff were very helpful with good local knowledge

Stayed in July 2025

Nothing

Fabulous all round and the restaurant was brilliant.

Stayed in July 2025

Nothing

Excellent hôtel, Nice rooms, perfect breakfast and a wonderful staff

Stayed in July 2025

The hotel is very modern and the room was very comfortable. The staff are all exceptional. Especially Fran, Nerea, Maria, Lucia and the lady from Valencia. Helpful, with good recommendations and always upbeat. The best of the hotel, the staff. Truly remarkable!

Stayed in July 2025

Best hotel in Dublin! Had the nicest experience in this hotel. My room decor was exceptionally beautiful & I enjoyed the Dyson hair dryer.

Stayed in April 2025

Nothing

Brilliant quiet location but close enough to the centre to walk around. Great staff and gorgeous room decoration with a huge comfy bed

Stayed in July 2025