Comentários de The Mayson 4 estrelas

Hi Gomes, We have contacted you directly regarding this. Thank you for sharing your concerns. We appreciate the opportunity to address them. We can assure you that your bag was in view of our security cameras during your time with us, and our review confirms that nothing was removed or opened while we held your luggage. If you have any further questions, please feel free to reach out. Kind regards, The Mayson Team

Hi Gomes, We have contacted you directly regarding this. Thank you for sharing your concerns. We appreciate the opportunity to address them. We can assure you that your bag was in view of our security cameras during your time with us, and o… Mostrar mais

Hi Gomes, We have contacted you directly regarding this. Thank you for sharing your concerns. We appreciate the opportunity to address them. We can assure you that your bag was in view of our security cameras during your time with us, and our review confirms that nothing was removed or opened while we held your luggage. If you have any further questions, please feel free to reach out. Kind regards, The Mayson Team

Hi Gomes, We have contacted you directly regarding this. Thank you for sharing your concerns. We appreciate the opportunity to address them. We can assure you that your bag was in view of our security cameras during your time with us, and o… Mostrar mais

Dear Dinis Thank you for your lovely comments on The Mayson. We are delighted to read that you enjoyed your time here with us and particularly our facilities. We appreciate your stayed and should there be any further assistant needing from our team, please do not hesitate to let us know. Kind Regards, The Mayson Team

Dear Dinis Thank you for your lovely comments on The Mayson. We are delighted to read that you enjoyed your time here with us and particularly our facilities. We appreciate your stayed and should there be any further assistant needing f… Mostrar mais

Dear Resende, Thank you for your stellar rating of our humble hotel. We're so glad you had the opportunity to enjoy Ryleighs Rooftop as well as our wellness facilities during your visit! We're already looking forward to your next stay, come and see us again. Kind Regards, Team Mayson

Dear Resende, Thank you for your stellar rating of our humble hotel. We're so glad you had the opportunity to enjoy Ryleighs Rooftop as well as our wellness facilities during your visit! We're already looking forward to your next … Mostrar mais

Dear Angela, Thank you for your lovely comments on The Mayson. We are delighted to read that you enjoyed your time here with us and particularly our facilities. Our team do strive to exceed all our guests’ expectations and to read that we have succeeded is just fantastic. Our guest feedback is very important to the overall running of our hotel and affords me the opportunity of reviewing and improving the hotel’s facilities and service. We appreciate your stayed and should there be any further assistance needing from our team, please do not hesitate to let us know. Kind Regards, The Mayson Team

Dear Angela, Thank you for your lovely comments on The Mayson. We are delighted to read that you enjoyed your time here with us and particularly our facilities. Our team do strive to exceed all our guests’ expectations and to read that we … Mostrar mais

Dear Patricia, Thank you for your review. I am sorry to hear you did not find your room type suitable for your visit. We do have wide variety of room types so there is a room suited to everyone's preference. The Cosy Double room you had booked does come with all of the excellent amenities we have in our rooms with more space, but is 12 metres squared as is described. I am confident should you have selected one of our larger room types you may have found it perfectly suited to your preference. Thank you for choosing The Mayson! We do hope that we can get another chance to welcome you back again. Kind regards, The Mayson Team

Dear Patricia, Thank you for your review. I am sorry to hear you did not find your room type suitable for your visit. We do have wide variety of room types so there is a room suited to everyone's preference. The Cosy Double room you had… Mostrar mais

Dear Ana, Thank you for your lovely review, We really appreciate your stay with us and love to hear your words about your stay. We will make sure to pass on your feedback to our Elephant & Castle team who always strives to exceeds guest's expectations. We are very sorry however, to hear about your the light issue you encountered during your stay. Please rest assured, we have a variety of rooms bigger in size. Please let us know if you wish to come back, and we can ensure you have a delightful quieter stay in one of our bigger room categories. We hope to welcome you back soon in the near future. Kind regards, The Mayson Team.

Dear Ana, Thank you for your lovely review, We really appreciate your stay with us and love to hear your words about your stay. We will make sure to pass on your feedback to our Elephant & Castle team who always strives to exceeds gues… Mostrar mais

Dear Elsa, Thank you for taking the time to review your stay. We are delighted to have you as our guest and glad you enjoyed our location and staff. Sorry to hear you were unhappy with the room type you booked. We do have a variety of lovely rooms in larger sizes if you would like more space for your next stay. Thank you again for staying with us and we look forward to seeing you again! Warm regards, The Mayson Team

Dear Elsa, Thank you for taking the time to review your stay. We are delighted to have you as our guest and glad you enjoyed our location and staff. Sorry to hear you were unhappy with the room type you booked. We do have a variety of lovel… Mostrar mais