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  5. Reviews of The Western Hotel

Reviews of The Western Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Dalton Street Dalton Street, F12 C579 Claremorris, Ireland

#9 of 9 hotels in Claremorris

Guests' Choice

Review Score

Based on 115 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.9

  • Location

    8.2

  • Facilities

    6.4

  • Staff

    8.5

  • Value for money

    7.2

  • Free Wifi

    6.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 3, 2025

    6.0
    Excellent main street location, staff were friendly and attentive but property does need updating.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room, shower and lighting needed updating. No lift if you have mobility problems stairs can be a bit of a climb.

    Breakfast and evening meals were very good, staff were attentive. Drinks in the bar were reasonably priced.

    Stayed in August 2025

  • Reviewed: September 1, 2025

    5.0
    Cold room no heat No phone in room for emergency. Very noisy bar .and unruly at night
    • Leisure trip
    • Solo traveler
    • Large Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Party til 230 noise unbelievable. Big row in place which extended out to street til 4 am. Very scared and upset

    Stayed in September 2025

  • Reviewed: August 24, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Issues with no hot water in shower. No tea / coffee facalties in room. 9

    Near train station. Big Room & goid breakfast

    Stayed in August 2025

  • Reviewed: August 20, 2025

    7.0
    It is a basic economy family run hotel. Food was good. Staff were there in body more than spirit.
    • Business trip
    • Group
    • Large Single Room
    • Stayed 1 night

    very basic comfort levels. Reception staff member was barely interested in his task on both arrival and departure

    Food was good, had dinner and breakfast there and both were delicious.

    Stayed in July 2025

  • Reviewed: August 16, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Ventilation poor. Fan required. No face tissue paper. Television needs improvement. Faulty hair dryer in room causing tripping of circuit breaker.

    Central location.

    Stayed in August 2025

  • Reviewed: August 13, 2025

    5.0
    We only spent short time in room so it was not all bad... it had a certain charm..
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The hotel is very tired. Old carpet , broken lampshade on standard lamp,shower tap very difficult to turn on, tepid water and our room was vacuumed only once in 7 days ,excuse was " covid"🤔. But very welcoming people.

    The breakfast was good but no choice of coffees .Location very central so perfect. Staff very friendly and very good food in the evening.

    Stayed in August 2025

  • Reviewed: August 3, 2025

    5.0
    Was okay for a one night stay
    • Leisure trip
    • Travelers with friends
    • Large Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very old could do with a little TLC

    Its location is good

    Stayed in August 2025

  • Reviewed: July 26, 2025

    5.0
    Very reasonable for two family rooms.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    My daughter sat on step by the fireplace and when she stood up the jumper was destroyed. I asked the receptionist what was on the wood and she did not know! Nor did she get back to me. After trying everything, the sweatshirt had to be thrown out!!

    The location was good for us. The hotel was quirky. Breakfast was very good.

    Stayed in June 2025

  • Reviewed: July 26, 2025

    5.0
    We got our heads down for the night, as we were passing through but wouldn't be inclined to re-book.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    The photograph of the exterior of the hotel that is used on Booking.com is very out of date and not reflective of the hotel's current exterior, which has not been cared for in some time. Had they advertised as it currently looks, I doubt anyone would book in there. It feels like an accommodation that is on its 'last legs'.

    The breakfast was surprisingly very nice and reflective of the quality of cook the hotel is fortunate to have. The beds were comfortable and the room was adequately clean. The hotel, although sparcely staffed, have employed nice people.

    Stayed in June 2025

  • Reviewed: July 17, 2025

    7.0
    Excellent location - reasonable value for money.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lack of staff resulted in waiting for simple things - breakfast took so long due to only 1 youngster working. Bar took ages to get served again due to low staffing levels

    Location excellent - comfortable

    Stayed in July 2025

  • Reviewed: July 15, 2025

    6.0
    Good experience, would stay again
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Just a bit dated. Very LOUD overnight from people singing and talking in the halls and outside until the wee morning hours.

    The location was good. Rooms were a bit dated but still clean and comfortable. Great breakfast.

    Stayed in June 2025

  • Reviewed: July 11, 2025

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Building is very run down. Strong smell of smoke and mould when you first enter, but the room was clean and fine for one night.

    Staff were very nice. Location was great.

    Stayed in July 2025

  • Reviewed: July 8, 2025

    7.0
    Good
    • Business trip
    • Solo traveler
    • Large Single Room
    • Stayed 1 night

    Decor needs to be updated in room, its a little dated

    Breakfast was great and location was spot on

    Stayed in July 2025

  • Reviewed: June 30, 2025

    7.0
    As value goes and price paid it was absolutely satisfactory.
    • Leisure trip
    • Solo traveler
    • Large Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient location. Lovely staff. Price exceptional.

    Stayed in June 2025

  • Reviewed: June 23, 2025

    5.0
    The Western Claremoris
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I asked for a room on the ground floor as my wife has health issues and finds it hard to climb stairs, we were put on the 2nd floor which is the top floor and has no elevators. The room we had was roasting as the radiators in the bathroom were on full, the weather was really warm. I asked at reception could they turn off that radiator which they said they would but they didn't makingvthe room difficult to sleep in and the windows had to be left open. Our room was over a night club which we weren't aware of until about 2.30 in the morning when the night club closed and the outdoor noise started for about 30 minutes. There was no tea making facilities in the room, we asked for a kettle etc which we eventually received.

    The price was reasonable which is a bonus. The breakfast was a decent breakfast with plenty of choice.

    Stayed in June 2025

  • Reviewed: June 20, 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Large Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a little tired and pretty noisy. Bathroom door handle was pretty much falling off. The reception staff didn't give any kind of instructions about breakfast, check-out time or other services while checking in.

    Breakfast was really good.

    Stayed in June 2025

  • Reviewed: June 8, 2025

    6.0
    Helpful staff but tired looking hotel.needs an overhaul
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms were basic. No drawers and an open wardrobe. The shower gels and shampoo were not located in the shower cubicle. No safety handles. Some power sockets did not work and they were poorly fitted. The corridor lights on the first floor were out and I had to use my phone torch to see the locks to our room.

    Central in town.

    Stayed in June 2025

  • Reviewed: May 15, 2025

    6.0
    Meet the locals, great staff.
    • Leisure trip
    • Solo traveler
    • Large Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Frayed carpet. Shower not instant. No tea coffee facilities. Creaking floors.

    Very good. Excellent staff. Excellent food. Lovely bright room. Place a bit scruffy and dated, but the staff more than make up for that.

    Stayed in May 2025

  • Reviewed: May 9, 2025

    7.0
    Good
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was fine for what we wanted

    Perfect

    Stayed in May 2025

  • Reviewed: May 3, 2025

    5.0
    Disappointed
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    On arrival informed late bar that night, and nightclub the following evening, when asked where was our room.. was told above the bar. Asked could we be moved, was told no. The noise was horrendous until late. Also during early hours of the morning, a lady entered our room..

    It's location. A lady who was working on Easter suns at serving us breakfast arranged for us to move to a room on the 2nd floor, she arranged this with the cleaner and appreciated that we were moved for our 2nd night

    Stayed in April 2025

  • Reviewed: April 22, 2025

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Large Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room decor was very tired and mismatch, and the room I stayed in smelt like cigarettes.

    Car park, bar/restaurant in premises.

    Stayed in April 2025

  • Reviewed: April 7, 2025

    7.0
    We would go back if they change the mattress in room 203
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is a little bit dated and in need of refurbishment but the staff ,food and the music was first class and very reasonably priced

    Stayed in April 2025

  • Reviewed: September 4, 2025

    1.0
    Very Poor
    • Travelers with friends
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    We couldn't stay there it was so bad we had to book somewhere else the manager was supposed to ring me but he didn't The smell was terrible no lifts carpets all torn dirty smell the floors all broken and shaky furniture burnt with cigarettes

    Stayed in September 2025

  • Reviewed: September 4, 2025

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    This place probably shouldn’t be open, especially not as a hotel. Broken floorboards, mouldy walls, full on leaks in the restaurant (2 puddles on the floor) It takes cheap and cheerful to a whole new level. We had to sleep in the single bed as the double was just springs with a mattress topper over. Shockingly poor.

    Good location

    Stayed in August 2025

Showing 1 - 25

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