Hodnocení – Wren Urban Nest 4 hvězdiček

Dear Anna, Thank you for taking the time to share such detailed feedback. We are truly sorry to hear that your stay did not meet your expectations and that you experienced difficulties with the Wi-Fi connection, room comfort, and certain aspects of our service. Reliable Wi-Fi connectivity and clear communication are essential for our guests, and we regret that we were unable to resolve the issue during your visit but our experience shows that some devices, especially American made, have inbuilt security walls that hinder unfamiliar connections especially as you were the only guest at the time complaining about Wi-Fi. We also appreciate your comments regarding room layout, fresh air circulation, and the adaptors, which as a matter of fact, are sold at €6.00 and not rented. The complimentary breakfast offered was intended as a gesture of goodwill for the inconvenience you experienced, and we are sorry it did not feel reflective of the value you expected. We truly regret that your experience fell short of expectation. We have reached out to you per email and hope you might consider giving us another opportunity in the future to provide you with the level of comfort and service we provide for all our guests. Kind regards, Tabey

Dear Anna, Thank you for taking the time to share such detailed feedback. We are truly sorry to hear that your stay did not meet your expectations and that you experienced difficulties with the Wi-Fi connection, room comfort, and certain a… Zobrazit více

Dear Eva, Thank you for your kind feedback. We are glad that you enjoyed our breakfast and appreciated the comfort and efficient arrangement of the room, even in its compact configuration. We hope to welcome you again soon. Best regards, Tabey

Dear Eva, Thank you for your kind feedback. We are glad that you enjoyed our breakfast and appreciated the comfort and efficient arrangement of the room, even in its compact configuration. We hope to welcome you again soon. Best regards, Ta… Zobrazit více

Dear Lubos, Thank you for your review. We are glad to hear you enjoyed our central location and hearty breakfast, two things we are proud to offer. We appreciate your feedback about the room layout, particularly the socket placement and bed access. While our design aims to make the most of compact spaces, we understand how these details can impact space loving guests. We do however recommend the more spacious twin room category with adjustable double bed accessible from both sides to our space-conscious guests. We hope to have the opportunity to welcome you back again soon. Kind regards, Tabey

Dear Lubos, Thank you for your review. We are glad to hear you enjoyed our central location and hearty breakfast, two things we are proud to offer. We appreciate your feedback about the room layout, particularly the socket placement and bed… Zobrazit více

Dear Marcel, Thank you for your feedback. We are truly sorry to hear that your experience fell short of expectations. We regret the inconvenience caused by the air conditioning and TV issues, and appreciate your patience while our team worked to resolve them. We understand how frustrating it can be when multiple small issues add up during a stay. Regarding the minibar and window, our rooms are designed with sustainability and safety in mind, which can limit some features guests might expect. We also understand that the surrounding area may have affected your first impression, though please be assured we do our best to maintain a welcoming and secure environment inside the hotel. Your comments are important to us and have been shared with the relevant teams to help improve future guest experiences. We hope we will have the opportunity to provide you with a more seamless stay next time. Kind regards, Wren Team.

Dear Marcel, Thank you for your feedback. We are truly sorry to hear that your experience fell short of expectations. We regret the inconvenience caused by the air conditioning and TV issues, and appreciate your patience while our team work… Zobrazit více

Dear Ma, Thank you for taking the time to share your thoughts on your recent stay with us. We are delighted to hear that you enjoyed our modern design and central location as it permitted you to easily explore Dublin from our doorstep. We also appreciate your feedback on breakfast; while we are glad you found it sufficient, we are always looking for ways to improve and will take your comments into consideration. We hope to welcome you back again soon for another enjoyable visit. Kind regards, Tabey

Dear Ma, Thank you for taking the time to share your thoughts on your recent stay with us. We are delighted to hear that you enjoyed our modern design and central location as it permitted you to easily explore Dublin from our doorstep. We a… Zobrazit více

Dear Ian, Thank you for your feedback! We're glad to hear you enjoyed our modern hotel, central location, and breakfast, as well as the convenience of our luggage storage. We do appreciate your comments about the room size, and we understand that with smaller spaces, organizing can sometimes be a bit tricky. We’re always looking for ways to improve comfort and functionality, and your feedback is valuable as we continue to enhance the guest experience. We hope to welcome you back soon for another great stay! Kind regards, Nathalie Pereira Duty Manager

Dear Ian, Thank you for your feedback! We're glad to hear you enjoyed our modern hotel, central location, and breakfast, as well as the convenience of our luggage storage. We do appreciate your comments about the room size, and we unde… Zobrazit více

Dear Dasa, Thanks for taking the time to rate and review your stay with us. We appreciate the excellent rating and feedback, and are especially proud to note that you had a positively memorable breakfast experience. We can not wait to welcome you again. Kind regards, Tabey

Dear Dasa, Thanks for taking the time to rate and review your stay with us. We appreciate the excellent rating and feedback, and are especially proud to note that you had a positively memorable breakfast experience. We can not wait to welco… Zobrazit více

Dear Michal, Thank you for the excellent 10 on 10 rating, and such an appreciative feedback. We are happy that you find our room clean and well equipped. Our staff will always go-the-extra-mile to satisfy guest needs as you clearly recognize. Looking forward to welcoming you again. Kind regards, tabey Wren Urban Nest.

Dear Michal, Thank you for the excellent 10 on 10 rating, and such an appreciative feedback. We are happy that you find our room clean and well equipped. Our staff will always go-the-extra-mile to satisfy guest needs as you clearly recogniz… Zobrazit více

Dear Daniel, Thank you for taking the time to rate and review your stay with us. We appreciate your excellent rating and feedback, especially your finding the hotel modern, clean and beautiful. As a city center hotel, we can not guarantee excellent views from the rooms. However, we can guarantee the comfort of our guests in the rooms. Looking forward to welcoming you again soon. Kind regards, Tabey Wren Urban Nest.

Dear Daniel, Thank you for taking the time to rate and review your stay with us. We appreciate your excellent rating and feedback, especially your finding the hotel modern, clean and beautiful. As a city center hotel, we can not guarantee e… Zobrazit více