The location is great, in the center of Jerusalem, great customer service, clean and welcoming, great value for money

Stayed in August 2025

Parking was not part of hotel and was both costly and restrictive in terms of new charges for in/ out errands. But was a small price to pay for its excellent location.

Location at Ben Yehuda, value for money in terms of size of units, and managerial staff were extremely helpful Views were of Jerusalem's growth and spacious accommodations made for an exceptional stay.

Stayed in August 2025

The second bed isn't too comfortable

Excellent location, very helpfull staff, nice room; the kids loved it.

Stayed in August 2025

I really liked it all - it is a little surprising that one is entering an older office building (with 24 hour guard at the door), then take the elevator up to the top floor with a boutique hotel, fully modernized with 2-story rooms and a staff that handles your every need.

Breakfast was great (choice of 3 restaurants - when the restaurants were closed very nice "buffet" of options brought to the room. The location is UNBELIEVABLE - at the top of Ben Yehuda Street. The view was INCREDIBLE. The rooms are huge.

Stayed in June 2025

No breakfast but plenty of coffee shops around

Stayed in May 2025

Can't complain about anything.

We had a wonderful stay at the 21st Floor apartment in Jerusalem. The location is excellent — just a short walk to Ben Yehuda Street and the Old City, which made exploring the city incredibly convenient. The view from the apartment is absolutely stunning, with a direct line to the Old City skyline. The apartment itself was spotless, comfortable, and well-maintained. It was great to have a fully equipped kitchen, which made our stay even more convenient. The service was also top-notch — responsive and helpful throughout. I definitely recommend this place and look forward to staying here again in the future!

Stayed in May 2025

We had a perfect stay. well designed, In a high floor, the crew was very kind and allowed early check in.

Stayed in March 2025

No negative comments

Great central location. Staff went over and above to make sure we had what we needed. They made restaurant recommendations, helped with ordering taxis and always ready to help.

Stayed in March 2025

The location is perfect! The rooms are huge and the view from the room is amazing!

Stayed in March 2025

The oven didn't work

Surprisingly spacious, high quality build and style. We were at some point 6 people in the living area with 2 kids sleeping - very comfortable. Outstanding urban view.

Stayed in October 2024

the Wi-fi did not work well with the televisions in the rooms

The staff were very helpful and polite.

Stayed in May 2024

The staff was amazing. I had a flat tire, and the young man on staff jumped right in to help change it, and stayed with me until the job was done. Also the view from there is stunning, both in the daytime and at night!

Stayed in February 2024

This is a "prime and unique property" in Jerusalem! The staff was excellent, kind and very accommodating! The views are remarkable!

Stayed in September 2023

The View is breathtaking and everything that’s promised on the ad was Absolutely authentic and much more than that

Amazing Experience and wonderful service thank you very much

Stayed in August 2023

Very bad soundproofing between rooms, as all apartaments have a gallery floor you can hear people next door going up and down.

Located in a convenient location with amazing views over Jerusalem. Very clean and convenient

Stayed in May 2023

They charge per person, I booked the default two people booking.com lists without thinking about it, as it’s never an issue in the United States hotels but at check in had to pay for my kids, but they did set up extra beds for them so all in all it is what it is and it’s worth it still.

Great concept, they took the top floor of an office building centrally located in Jerusalem and made it into a hotel. The room was very big, private bedroom upstairs and down stairs had a kitchen and room to sleep my 3 kids. The parking is directly under the building, it’s minutes away from Mahneh Yahuda and a 25 minute walk to the Western Wall - all in all a great place to stay in Jerusalem with my family. The front desk person Oz was very nice and gave us some tips for our stay and the owner was also around and was a very nice gentleman.

Stayed in July 2023

Can’t think of anything, no pool but we knew that before we came..and it’s on the 21st floor. The car park was a little iffy finding-watch out for bus lanes

Very comfortable with great views. But the staff were the best part - Yoel, Oz, and the others who I didn’t catch their names, made our stay problem free and were a great help to me with contacting the local authorities.

Stayed in June 2023

There is no restraurant or lounge. It really is just a small place with a few rooms on the 21st Floor of an office building. I would have liked a place within the hotel, outside of the room to relax. Not a major deal.

I loved my stay at this hotel. It was very centrally located with lots of restaurants, bars, and markets within walking distance. Jaffa gate to Old City Jerusalem was a quick easy walk. The views of the city were spectacular. The kitchenette was great to have. This was the perfect place to accommodate a family at a reasonable price. Staff were very friendly and helpful. I would definitely stay here agin.

Stayed in June 2023

Nothing

Situated near the central King George street, with shops and restaurants arOund the area. There are several bus stops adjacent to the hotel and the tram is 350 metres away. We purchased Rav cards and travelled on the buses on a number of occasions. The hotel is situated on the top floor of the building and has spectacular views over Jerusalem. The apartment was comfortable, with a microwave, hot plates, fridge and Netflix. The upstairs bedroom and bathroom were spacious, air conditioning on both floors. Staff were extremely helpful and sent out a bag of washing for us, for a reasonable price of 90NIS.

Stayed in June 2023

Breakfast is offsite (but quite close and good)

Location is fabulous. Apart from the excellent views of the 21nd floor, the old center is really close (12-15 minute walk to Jaffa gate). Parking is good as well. Apartments are excellent, lots of space.

Stayed in May 2023

lots of maintenance job need to be done: wall paper is peeling off, some lights not working, paint cracking

great view, location, spacious space, big kitchen, helpful staff, value for money

Stayed in May 2023

Nothing

Great space! Beautiful, comfortable, great location

Stayed in May 2023

Very good stay. Qualified and support oriented staff. Clean and very comfortable. I would highly recommend this hotel. Thank you very much. Noa

Stayed in April 2023

LOCATION is amazing. You are close to everything by a short walk...very short. You cannot beat the value either of the size of the apartment and location when traveling with a family. You have to know that its not a total hotel...its a bit more like an apartment but there is hotel ammenities like fresh towels everyday and they make your beds. But the amount of space you get is wayyyy better then a hotel if you are traveling with a larger family.

Stayed in April 2023