It is not really the problem of the staff and the hotel, but the pool was an unbearable place to be in. So many ‘arsim’ with their loud annoying music, that each group has to put on their own music and it becomes a loud place and very uncomfortable. I saw one of the staff members tried to tell them to turn off the music, because it was too loud and depressing music, and he even went and put some nice pop from the hotel speakers, but after only 5 minutes the ‘arsim’ yelled at him that they can’t hear his music (a lie of course) and turned back their disgusting music… and the poor staff member couldn’t do much because they were quite drunk and aggressive and he didn’t want to cause any trouble (respect to the staff member, he should get a rise in his salary) Anyway, mind the type of people that come to this hotel, they are not very pleasant. And the food was ok, but I guess it is fine for the price

The staff are very polite, professional, and nice! I think it was one of the best services I have ever had, they were so professional and patient even when they have to deal with some annoying people And the location is 10/10, close to the beach, shops, restaurants and the Ice-Mall! The concept if the rooms is very cool and comfortable.

Stayed in May 2025

No parking, checkin process ineffective with 22 people stuck infront of the check in counter foe 40, 50 minutes.

The staff is amazing. Polite, lots of patience for any type of customers

Stayed in May 2024

Hot water was not stable, the bathroom had ants & not enough parking space available. the staff need to give better service. the room is small

Breakfast was decent and rich, variety of cheese, vegetable, salads drink & coffee. The refurbished room looks great. Can gather around the garden with friends - very nice athmosphere

Stayed in February 2024

Cleaning must be better

Very nice hotel and pool vibe like a real village, lobby is outstanding and very stylish

Stayed in April 2023

the swimming pool the water not hot

the food

Stayed in January 2023

Parking parking and again-parking. Very few parking spots and very not organized. Rooms are small. Not much space other than the bed.

Good value. Fairly priced. Location is comfortable near the IceMall. Nice breakfast.

Stayed in November 2022

we ordered a queen bed but we got saperated beds for the first night and they move us just for the second night after we asked and the told us that in the first night they are fullybooked and they cant move us even if we did ordered it before

the location was great very nice breakfast

Stayed in September 2022

No so recommend.

Stayed in June 2025

I stayed there for one night. The only thing about this hotel is its location. Staff is not professional at all. Breakfast was so basic. The price paid did not meet the expectations. Does not recommend for those who look for a vaccation to remmemebr.

Stayed in March 2025

The omelets at breakfast

The food and the lobby the synagogue

Stayed in February 2025

No have normal windows

It's on center city

Stayed in November 2024

TV could have been larger, but not so bad. The bathtub is a little too high, but also not so bad

Excellent service. Everyone was very pleasant and helpful. I only had the breakfast - a fabulous gigantic variety of salads, cakes, cooked food, eggs any way you like. juices, chocolate milk, a variety of breads, etc. plenty of plenty. All in all, fantastic hotel,, highly recommended.

Stayed in February 2024

The staff was very polite n welcoming

Stayed in August 2023

I didn’t like that you don’t have the parking it was so hard for us especially we have a little child. And we saw in the way that people putting their cars not in the side of the road. The room also not clean at all. I will not be there in shabath because you don’t have enough food. I thought expensive hotel was good but i was wrong.

I like the location because it is near to everything except in the beach it is a little bit far.

Stayed in August 2023

We paid for one deluxe room, but this was the same as the standard. The rooms were not close together. The rooms were not ready on arrival, There was no bar, nowhere to buy snacks or drinks in the evening.

The rooms were clean and comfortable. The breakfast was excellent. The location was good and you could walk to the beach, marina and attractions.

Stayed in June 2023

Everything was wonderful, the staff was amazing !!!!

Stayed in July 2023

The rooms are full of insects The service is bad

Not good and very bad

Stayed in July 2023

The room is not clean

Stayed in July 2023

The room is not clean

Stayed in July 2023

The room is not clean and smelly in the room

Close to the city center

Stayed in July 2023

We came at a time where it happened to be purim and there was a sailing competition for kids. So it was pretty noisy during our few days of stay. We were mostly out but meal times were noisy and crowded. Good thing though it tends to quiet down during sleeping hours and most of the noise were concentrated on the pool area and lobby. It's populated mostly with families with several children. But when the holidays and competition was over before shabbat, it quieted down and the pool was closed for maintenance. We were told about one of our breakfast meals being held at their sister hotel in front of them during one of our stays but not the dinner which was a block away. Had to ask around and look for the other sister hotel besides the aforementioned one. Although the other hotels had also wonderful meals, not knowing where to go and being pointed at the wrong direction by some of the staff of the sister hotels was a tad annoying. As much as we did like the place so much that we extended our stay and rebooked, the different room where we ended up staying during our last night didn't have toilettries.

It's very near a mall and about 10-15mins walk from the beach and the beach shops. Food was awesome! Breakfast and dinner was great. So much choices that caters to adults and kids alike. Opportunity to eat at their sister hotels. It's like hotel hopping. Place looks homey. Simple cozy rooms. Casual atmosphere.

Stayed in March 2023

small room

people, dining room, clean room

Stayed in May 2023

The cleaning could be a bit better

Location, breakfast, facilities, staff

Stayed in May 2023

Location

Stayed in March 2023