Location and that its big hotel

Stayed in May 2025

Very nice and pleasent lobby. Staff very helpfull.

Stayed in August 2025

There were a few technical issues with the room. A staff member mentioned that the room I was in often had technical issues (when I later mentioned this comment I was asked who said that (to scold that employee probably) instead of taking the complaint seriously!! I had to call maintenance a few times. First for the tv channel signals then to fix the jacuzzi that even after the “repair” was more like a bath than a jacuzzi (not a strong bubble effect).The faucet is behind the bath so hard to reach for turning off and on/ temperature .. Also the refrigerator was loud (probably wouldn’t bother most people). In addition the shower didn’t seal well so water flooded the bathroom floor after a shower.. There was a box of fancy (4) wine-glasses in the room but no wine! When I called reception for wine they said I could get drinks only at the bar downstairs. Later I was told by another staff member that this wasn’t the case and could have room service? I’m still not sure. I was told I could have late checkout but the desk wasn’t notified and thus my room was open when I came to pickup my things at a later time (I want available to answer the phone when they called from the hotel at regular checkout time..) At the end of my stay I tried to tell the reception team about the above complaints but felt like I was brushed off. Too bad. If I felt that they took my complaints seriously and apologized, maybe offered some compensation I would have been much happier and wouldn’t be writing in this tone!!

I was at the hotel for a conference and took a room the night beforehand for one night. I took an upgraded room “spa” with a large jacuzzi. Lovely room with a large bed which was very comfy. Maintenance man (Amir) was very nice and helpful. There were chocolates and bottled water on the house in the room. Nice spread for breakfast.

Stayed in July 2025

We needed some.extra.food on the.long shabbat afternoon.

Great food and location

Stayed in June 2025

The pool its a little far but its ok

The mpst comfortable bed i had ever exepericed in hotel, The stuff was so polite and nice, The hotel chef is a great man, and was so nice, the food was tasty

Stayed in June 2025

Could supply towels before we noticed we dont have any, similar for toilet paper. Kid play area a bit lacking , can get boring for kid after two hours. Room safe almost worked, fridge was a bit unstable for storing large bottles.

Cosy atmosphere, staff takes notice of everything we asked, great food and deserts, water slide great for young kid. The garden very relaxing.

Stayed in June 2025

Its day hotel was empty and breakfast was minimal

Day 1 ok day 2 excellent

Stayed in May 2025

Fine

Stayed in March 2025

Room was ok but the flush in the toilet kept going and made noise all the time

Stayed in March 2025

There was an issue with the hot tub, and we got in very late and it wasn't worth calling maintenance. In the morning the staff was apologetic and wanted to refund the difference between the room with a hot tub and the regular room, but was unable to do so because the booking was done on booking.com. I reached out to booking.com multiple times since then and have no received any response to this issue, only a vague response that I contact the property. The hotel was not an issue- they were wonderful and committed to creating a great experience for their guests. I wish the website felt similar.

The staff is very friendly. The chef/manager called a few hours before checkin to welcome us and invite us to come for dinner (our reservation did not include dinner). They are clearly committed to providing high quality service to their guests.

Stayed in February 2025

After one night the room cleaned but the jacuzzi not.

Great location, big room, jacuzzi was nice.

Stayed in November 2024

As always, quiet, pastoral and friendly

Stayed in October 2024

Sadly, during our visit the country was in the midst of a horrible war and a huge number of men and boys were serving on the front lines. That impacted somewhat on the maintenance personnel available and we had a few issues, but to their credit the staff acted immediately to do their best to remedy them. Hopefully they will renovate the hotel soon and it will be a terrific gem.

First of all, the location high in the Judean hills with a magnificent view in every direction of the forests all around you and across the flat agricultural plains to the Mediterranean Sea towards the horizon. It is hard to believe this was all barren, rocky hillsides brought back to gorgeous nature in my lifetime. The food must get a huge mention. Israel is a foodie-paradise. This resort is part of that. Incredible food of all descriptions, with proper chefs and magnificent presentation. If you want to diet, you will need huge willpower. I cannot think how long you'd have to stay there before having the same thing twice. Its not often the Executive Chef comes to the table to check we are enjoying the food. The clean fresh air is invigorating and there are countless places to sit in sun or shade, in the open or discrete little corners. It is hard to believe that it is only a short bus ride away from the capital city, Jerusalem. Despite that, it's a world away. The staff (both Jews and Arab) were fabulous. Very helpful and accommodating. Always a friendly greeting from them. You cannot help but feel at ease and comfortable the moment you walk in the door. And perhaps an odd comment, the other guests were also so friendly. But this must be a reflection of the kind of people the resort attracts. There were all ages including some really cute children. The atmosphere was unlike anywhere else I have been.

Stayed in October 2024

The cleaning carts are making more noise than they should, oil them... The small fridge needs fixing, it does not cold enough.

Great location remote from the city with lot of hidden places to enjoy spending some time. Super generous buffet, well done.

Stayed in August 2024

Swimming pool in the countryclub is outdated

Great activities for kids. Amazing view. Food was good as well. Clean and comfortable rooms

Stayed in July 2024

The bathroom cups were dirty. It was kind of disgusting actually.

Breakfast was superb!

Stayed in July 2024

Cold at night and no extra blankets!

Beautiful views. Nice bathroom. Comfortable bed.

Stayed in February 2024

paid for 7 nights , but had to check out after 6 as was takin unconscious by ambulance to hospital..... requested refund for one day,,, waiting answer

Stayed in October 2023

bit noisy

excellent food late checkout nature around hotel

Stayed in September 2023

Kid friendly, great dinner and breakfast, nice kibbutz feel

Stayed in August 2023

That hotel is good to relax of the crowded cities. There is swimming pool close to the hotel. The breakfast there is a lot of different dishes, from salads to cooked food.

Stayed in July 2023

It's a bit expensive for what you're getting. Breakfast isn't as good as 4 and 5 star hotels.

The beds and pillows are comfortable.

Stayed in August 2023

I think the hotel suited itself to the needs of the guests and the overall objective. In this case we are talking about a group weekend..

The food was of a high standard and the staff were'attentive to everyone

Stayed in June 2023

A little bit noisy in the corridors.

Excellent meals - wide choice and the chefs were very helpful.

Stayed in April 2023