Reviews of C Hotel Neve Ilan

The location is good and has a nice view. We got rooms next to each other. Nice activities for children.

Not clean, not well maintained. Intense smell in the corridor. Bathroom has no spaces to hang the towels. In a room for 3 adults it wasn’t equipped enough. Only two of each thing like mugs etc. not enough toilet paper. Switch in the bath to change between the tap and the shower head was broken. The staff was apathetic and slow. The area around the children water slide was stinking like trash. Not enough access to drinks - we were just a bit late for the check in because of traffic and there were no drinks available anymore.

Location and that its big hotel

Everything was wonderful! The staff were very friendly and welcoming, spacious rooms, good food. The hotel is very family-friendly, with plenty of facilities for children as well as relaxing spaces to just lie down and rest. The pool is in the country club nearby.

Very nice and pleasent lobby. Staff very helpfull.

I am allergic to milk and gluten. When the chef heard that I was looking for food that I can eat, he personally came over and arranged a plate with different options for me, that wasnt out on the bar.

I was at the hotel for a conference and took a room the night beforehand for one night. I took an upgraded room “spa” with a large jacuzzi. Lovely room with a large bed which was very comfy. Maintenance man (Amir) was very nice and helpful. There were chocolates and bottled water on the house in the room. Nice spread for breakfast.

There were a few technical issues with the room. A staff member mentioned that the room I was in often had technical issues (when I later mentioned this comment I was asked who said that (to scold that employee probably) instead of taking the complaint seriously!! I had to call maintenance a few times. First for the tv channel signals then to fix the jacuzzi that even after the “repair” was more like a bath than a jacuzzi (not a strong bubble effect).The faucet is behind the bath so hard to reach for turning off and on/ temperature .. Also the refrigerator was loud (probably wouldn’t bother most people). In addition the shower didn’t seal well so water flooded the bathroom floor after a shower.. There was a box of fancy (4) wine-glasses in the room but no wine! When I called reception for wine they said I could get drinks only at the bar downstairs. Later I was told by another staff member that this wasn’t the case and could have room service? I’m still not sure. I was told I could have late checkout but the desk wasn’t notified and thus my room was open when I came to pickup my things at a later time (I want available to answer the phone when they called from the hotel at regular checkout time..) At the end of my stay I tried to tell the reception team about the above complaints but felt like I was brushed off. Too bad. If I felt that they took my complaints seriously and apologized, maybe offered some compensation I would have been much happier and wouldn’t be writing in this tone!!

The location was great, and the outdoor space was beautiful and large.

Great food and location

We needed some.extra.food on the.long shabbat afternoon.

The mpst comfortable bed i had ever exepericed in hotel, The stuff was so polite and nice, The hotel chef is a great man, and was so nice, the food was tasty

The pool its a little far but its ok

amazing staff amazing place

Cosy atmosphere, staff takes notice of everything we asked, great food and deserts, water slide great for young kid. The garden very relaxing.

Could supply towels before we noticed we dont have any, similar for toilet paper. Kid play area a bit lacking , can get boring for kid after two hours. Room safe almost worked, fridge was a bit unstable for storing large bottles.

Day 1 ok day 2 excellent

Its day hotel was empty and breakfast was minimal

Fine