Room was small Room was not ready on time and they had to give us another room Can add another cook on omlets positions during breakfast

Comfortable and clean room Gym is nice Breakfast is very good in Israeli standards

Stayed in August 2025

We asked several times to get water in reception, they told us the water was gonna be at 10:30, we had to wait in the lobby to get picked up until 11:30’and no water was served. The employees couldn’t care less for the guests.

The room was big and exactly as shown in the pictures, it was clean and it was nice that they left fruit and a box of chocolate for free.

Stayed in August 2025

The mini fridge at the room was disconnected and it took me a day to figure it out. Also, there was no hair dryer at the bathroom.

The rooms were clean and smell good, the pool was clean, the service at the breakfast was great. They serve flavored water at the reception which is nice.

Stayed in June 2025

We had to pay for the parking

Quite, clean, nice breakfast

Stayed in June 2025

Shower was not very clean

Location, great facilities

Stayed in June 2025

We were unable to regulate the temperature in the room even after a tech attempted to fix the thermostat.

Spacious room, breakfast and access to the executive lounge

Stayed in February 2025

Very wonderful staff and helpful. They gave me a free upgrade too. Amazing buffet for meals, breakfast and Shabbat dinner. Boris was very helpful.

Stayed in February 2025

Shaking faucet in the sink, connecting door with I didn’t need at all with zero acoustic blocking . Could practically hear everything in the next room including small talk . Nice breakfast but had to stand inline for a simple omelette or coffee .

Central location, practically 100 m from my destination , clean and tidy with a beautiful view .

Stayed in January 2025

Bathroom so small almost impossible to use. Cleaning stuff are not attentive and every day left different amenities in the bedroom. We kept having to call for an extra towel, etc. Although hotel is relatively close to Central train station, it is too far to walk with any kind of luggage so it is rather inconvenient. Plus because it’s next-door to the convention center. There is a constant barrage of traffic coming in and out, which adds a lot of money and delays to taxis. There is no public transportation right at the hotel. Bus and train are close, but a 10 minute walk. Not good for anybody older or with disabilities. Many taxis don’t like to come up to the hotel because they have to take a ticket to go through the parking lot.

Quiet room

Stayed in December 2024

The showers in the spa/swimming pool lockers need refurbising, There is quite a distance to walk from pool to bathrooms and it was chilly in a wet suit and unfortunately we were not told that we could have requested robes. It would have been nice if they had been already hanging in the closet of our room or if there had been a sign in the spa "Robes on request" Parking cost 70 shekels for the time of our stay, that was a disappointment.

The room was much larger than we expected so that was a pleasant and comfortable surpise! We enjoyed the espresso coffees that were supplied, though I brought my own milk . The view was lovely from the 20th floor! The bathroom had a night light feature which we thought very clever. The pool is awesome! Big, relaxing, indoor, with amazing hours (early and late) for those who swim for exercise and pleasure. They even had seperate hours for men and women , though more for men which I thought a bit unfair. The location is very good, we had dinner across the street in Cinema City , could have seen a movie too (maybe next time) Lovely , calm atmosphere, helpful and friendly staff.

Stayed in November 2024

Elevators were really slow and crowded especially during the Shabbat and chag

Amazing city view from balcony High level facilities: gym, swimming pool , sauna Staff were very helpful

Stayed in October 2024

The room was small, the bathroom is very small and the floor in the bath is gliding- very dangerous, the bad is very high, the parking is not only for the guests, the walls were dirty

The room was clean, it had a balcony, the place is nice, there is a parking

Stayed in July 2024

The showers at the SPA/Pool area need to be renewed, they’re old and half broken

Clean hotel, new and modern, the location is a 15 mins walk from the central market or 10 mins by bus. Food at breakfast is good, very nice pool! Staff is very kind and the room is big!

Stayed in August 2024

The pool could have been managed better. It felt chaotic. No place to put my stuff in, girl in the counter kept disappearing. The coffee machine was confusing. Bordering on cryptic. I shouldn't have to perform exorcism just to get an espresso!

Hotel was clean, and in a good location. It was the best thing about the place. The food was excellent. The staff were kind and attentive. The room was large and beautiful. I loved the bath and the bed. I do recommend this hotel.

Stayed in May 2024

The room was not so cleaned

Stayed in June 2024

They need to clean better

The staff were very nice and helpful

Stayed in June 2024

Breakfast was good but almost same menu every day.

good breakfast, small but well equipped fitness gym, good location for my business. large room. good amenities.

Stayed in June 2024

Check in was delayed. We only got the room at 10:45 pm. When asking for late check out as compensation we were first refused and got it only after insisting.

Right next to International Convention Center

Stayed in June 2024

Wonderful hotel

Stayed in June 2024

No adverse comments

Our stay was very enjoyable

Stayed in April 2024

Location, friendly helpful staff

Stayed in March 2024

Expensive. I reserved breakfast and they had to verify with my email. Dinner was absurdly expensive because of the holiday so I skipped it. And it was too late to order cold food. One of the saunas was not working and the signs showed the pool closed, but it was open. No shuttle.

Great views and clean hotel. Friendly reception.

Stayed in September 2023

Top rate value for money Jerusalem hotel.

Stayed in September 2023

Pillows and mattress can be much better Shower not clean

Location Nice stuff

Stayed in October 2023