Reviews of El Yam

Honestly not up to scratch, dilapidated. No access to a restaurant, bar or any facilities at all. No coffee machine in room or cutlery or crockery. Honestly the worst place I have ever stayed in. I’ve stayed in many AirBnb and unless you stay there after a function because you are SEVERLY hungover- don’t stay here!

Maybe location to beach?

Staff were not helpful or friendly. Could not get ice. WiFi only available at office - not even a reception. You only get a kettle in your room with no hangers and no cutlery - not even a coffee mug. I asked to store my luggage for a late checkout and that too was a problem. Access to pool is a problem as function guests get preference. I was not even offered toilet paper and the room was NEVER cleaned. RUN FOR THE HILLS!

Mainly the location and price. The location is wonderful, Very close to the beach, 2 minutes of chill walk. And the price made it very affordable.

The facilities were filthy, mainly the bathroom and bathtub. But the worst thing are the events that happen every night and were very loud.

We love the location.....Poleg is a quiet neighborhood. And the beach is a 5 minute walk away.

The bathroom sink was NOT clean on the edges of the sink. I had to clean it and that was very disappointing. In the morning, instead of initiating getting milk for the coffee machine, the employee in charge of that waited until we tried to make coffee. Milk should have been brought first thing in the morning.

Friendly stuff

Administration

We stayed one night to crash after a wedding. For this purpose the property was OK. Clean, basic, nice stuff.

There was remodeling started but not finished. Doors without frames, no opening window in the bathroom, just a piece of plastic stuck to a wall, crumbling corners. Didn’t look good but maybe it is still work in progress…

Comfortable bed

The staff were taking an hour to figure out my booking. At no point did they inform me of what was going on. They asked me to pay more but I obviously refused that. Eventually they cleaned a room, gave me the keys but the door didn't lock, so I put the night table in front of the door. Also only check in after 21:30 though shabbat ended hours ago. At 00:30 they woke me up by hammering on my door, I don't know why.

The rooms were really dirty and at 2 am there was a explosion off water that flooded the whole room we had to wait till 4 am that someone came to change us rooms Really wasn’t worth the money at all and want to get a refund. The service was unacceptable and so was the rooms We only could change rooms at 4 even the whole room was flooded It was really bad

Friendly staff, the place looks amazing at night with all the lights.

Bathroom: Moldy spots in between tiles, lime scale anywhere in the shower, stained towels, multiple random plugs in the bathroom that were missing the appliance such as the mirror. No toilet brush. Room: Old underwear was hanging at fuse box. Stained decorative pillows which hadn't been washed in years, burn hole in mattress and bed sheets so thin you could see through them, We paid extra for a room WITH patio but the door to the patio was locked. Staff said this was due to safety reasons but all the other rooms could open it. So why did we have to pay extra for this feature when you cannot use it? Overall: the place could be really beautiful but the lack of proper maintenance and cleaning skills starts to show in any place possible. For this reason, I also wrote it is beautiful at night because then you don't see the wear and tear. Furthermore, the pool is only knee hight.

Very xlose to the aea

Rooms dirty, bed is from 80s with metal things in the mattress, dirty towels, no coffee in the reception - they said it has finished and they are busy to reload the machine . Very poor furniture and room inside.