Although it was a small balcony it could have taken small chairs to sit out at night

Location was brilliant Good selection at breakfast

Stayed in August 2025

Dark Corridors Shame the Balconies aren’t big enough for table and chairs - just a little bigger than a Juliette balcony

Nice room and bathroom - Comfy bed and has a small fridge in the room Great Breakfast and caters fur Gluten Free dietary requirements Central to City

Stayed in August 2025

Locationǰ

Stayed in July 2025

Excellent service, location, parking, clean and comfortable rooms, great shower, fantastic breakfast included.

Stayed in August 2025

Street noice and shelter in car park and we were floor 4 and had to use only stairs

Perfect

Stayed in July 2025

The location, facilities, breakfast and staff were all super 👌

Stayed in July 2025

Nothing

Position is perfect

Stayed in July 2025

A little gap between two beds

A smart hotel

Stayed in June 2025

Everything was perfect.

The hotel manager, Jameel was excellent. He made our stay absolutely wonderful. All the hotel staff we encountered were 1st class. Rooms were exactly as advertised which was really refreshing. Rooms were serviced daily by great housekeeping staff.A fantastic hotel ideally situated in downtown Jerusalem. Their breakfasts were superb and well presented. What a wonderful experience. Thank you Eyal Smart Hotels for taking such good care of us.

Stayed in June 2025

Parking problem Near by parking places are very expensive

Location

Stayed in June 2025

Room need maintenance (small left reading light is not working and also shower ventilation is not working). Hotel parking is very small and not sufficient for all guest so we had to park 1 night outside the hotel (120 ILS for 24 hours).

Great beakfest and diverse, nice room, Smart TV, free parking, good wifi, efficient reception

Stayed in June 2025

Anything in particular

The breakfast was better than expected. I would rate it as a 5 star hotel. Great choice and quality.

Stayed in May 2025

Staff at front desk are not friendly so expect nothing. Our room had a bunch of ants other than that is ok .

Great Location, breakfast was abundant.

Stayed in May 2025

nothing, short time in Jerusalem

breakfast, it's inside town. walking distance to entire everything in the holiday land

Stayed in May 2025

Staff in general appeared indifferent. Not really a negative, as no one was rude in any way; just a sense they had a robotic job to do and focused on doing it.

Superb location in mid - West Jerusalem. Walking distance to the Old City, Mahane Yehuda Markets, and multiple bars and restaurants. Room was comfortable and functional. The buffet breakfast is outstanding. Even though the cost of the room was relatively high, due in part to the Pesach holiday season, it was still worth it for the pleasure of being there.

Stayed in April 2025

Very good breakfast. Excellent location

Stayed in May 2025

Location was exceptional, walking distance from all the main locations, breakfast was great, staff was nice and there is a underground parking based on vacancy

Stayed in April 2025

Location of room, was next to noisy construction outside, room was hot in the afternoon.

Beds very comfortable. They brought up extra towels when needed. Breakfast was outstanding as was our Friday dinner and lunch.

Stayed in April 2025

Nem volt olyan! Everything was fine!

Közel volt mindenhez! It was close to everything!

Stayed in April 2025

Housekeeping did not replenish shampoos, etc. and make beds professionally.

Near everything. Small and cute place. Great breakfast!

Stayed in April 2025

the previous time there was a stand for eggs preparation at breakfast. but this is a minor issue. we took the bigger room with a small balcony, but due to construction works near the hotel, maybe it is better to take the regular quit room with internal window. Depends how early you expect to wake up.

Not our first time. Perfect location. Parking on place (we had space when arrived). The room was comfortable.

Stayed in April 2025

Was PERFECT FOR OUR NEEDS.

I regret don't take this hotel from the beginning at my stay in Jerusalem, the place is just perfect for tourists that need to have everything close, train stop, restaurants and stores. And have parking!! We definitely recommend this place. Ah, and yummy buffet style Breakfast !@

Stayed in April 2025

The bathroom in our room could do with an update. It was clean, but well used.

The location was exactly what we wanted. The rooms were nice, and cleaned daily. The breakfast situation was good, although it was a little confusing when we had to walk to the other hotel for it, but we got to see more of the city that way, so it wasn’t a bad thing!

Stayed in March 2025

Very happy with staff and room. Was noisy at night due to construction outside

Stayed in April 2025