Reviews of Herods Vitalis Spa Hotel Eilat a Premium collection by Fattal Hotels

The Vitalis is a small area set apart from the main Palace hotel. It’s a lovely, clean hotel with a gorgeous view of the premise - the huge pools, the beaches, and the Jordanian mountains. The massage/peeling appointments we made (myself and my husband) were top notch and absolutely divine. Andre was professional and knew exactly how to release tight muscles

It was a little hard finding things around the hotel (spa, pool restaurant staff, etc) but hotel staff Neta had texted me before arriving to be available for any questions or issues I might have, and she really stepped up when I needed help. Lovely!

It a perfect team and holel

This is not the first time we have been to this hotel, and it is always a good place to relax, the staff is friendly and professional, the room is always clean and tidy, there is a wonderful spa center, great food, there is access to the sea, a wonderful administrator in the lobby, we really like it here!

Parking place!

The place was clean. The bed was comfortable. The location is prime. Staff was amazing and super nice. I do really recommend to stay there and the pool was yabba dabba doo.

The fact that I can’t live there

The breakfast was good with great atmosphere. the staff were very nice.

The veg meals at the restaurant (Saturday night) were weak. the meat meals were very good but the veg were very disappointing.

Atmosphere generally good. Really disappointed with shower curtain on my body and not able to really shower along with having to struggle to get out of the bath/shower without slipping. Dangerous. Needs updating. Overall very good experience. A bit pricy.

Spa location view breakfast

Everything perfectly

The property is excellent, quiet, good food, and very peaceful. The staff is courteous. We love Liat, who runs the hotel.

One particular waiter rushed people out of the dining room before Van hours were up.

The food was great and the service was excellent

The facilities in the public area and the room should be renovated. It looks very old and people deserve better than that for their money

how is it possible to claim to be a 5 star hotel when the premises and the room in particular are dilapidated (I knew this same room in the same condition 30 years ago!!!) the staff is still as unfriendly and unpleasant as soon as you ask for something it seems to me that in a 5 star hotel at 2750 NIS per night you have the right to a room worthy of the name ... change of towels and preparation of the room for the night, total absence of service (even a bottle of water in the evening was difficult to obtain, ... otherwise you had to pay in cash directly for room service ... never seen in my life ...) ..... and the je n'y retournerai plus et ferai une publicite catastrophique ...c'est une honte list could be long ..... in short how is it how is it possible to claim to be a 5 star hotel when the premises and the room in particular are dilapidated (I knew this same room in the same condition 30 years ago!!!) the staff always so unfriendly and unpleasant as soon as you ask for something it seems to me that in a 5 star hotel at 2750 NIS per night you have the right to a room worthy of the name ... change of towels and preparation of the room for the night, total absence of service (even a bottle of water in the evening was difficult to obtain, ... otherwise you had to pay in cash directly for room service ... never seen in my life ...) ..... and the list could be long ..... in short how is it possible to pay such a price for such a catastrophic service I will not go back there and will make a catastrophic advertisement ... it's a shame for comparison and for an equivalent price I just came from this hotel in Tokyo HOSHINOYA Tokyop possible to pay such a price for such a catastrophic service

how is it possible to claim to be a 5 star hotel when the premises and the room in particular are dilapidated (I knew this same room in the same condition 30 years ago!!!) the staff is still as unfriendly and unpleasant as soon as you ask for something it seems to me that in a 5 star hotel at 2750 NIS per night you have the right to a room worthy of the name ... change of towels and preparation of the room for the night, total absence of service (even a bottle of water in the evening was difficult to obtain, ... otherwise you had to pay in cash directly for room service ... never seen in my life ...) ..... and the je n'y retournerai plus et ferai une publicite catastrophique ...c'est une honte list could be long ..... in short how is it how is it possible to claim to be a 5 star hotel when the premises and the room in particular are dilapidated (I knew this same room in the same condition 30 years ago!!!) the staff always so unfriendly and unpleasant as soon as you ask for something it seems to me that in a 5 star hotel at 2750 NIS per night you have the right to a room worthy of the name ... change of towels and preparation of the room for the night, total absence of service (even a bottle of water in the evening was difficult to obtain, ... otherwise you had to pay in cash directly for room service ... never seen in my life ...) ..... and the list could be long ..... in short how is it possible to pay such a price for such a catastrophic service I will not go back there and will make a catastrophic advertisement ... it's a shame for comparison and for an equivalent price I just came from this hotel in Tokyo HOSHINOYA Tokyop possible to pay

Everything

Noise from the other hotel