Reviews of Hillel 11 Hotel
11 Hillel Street, Jerusalem, 94581, Israel
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery easy access close to everything clean very nice stuff and friendly
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewWe loved the location, the room setup, the cleanliness and the staff responsiveness. We enjoyed our stay very much, despite the record heat in Jerusalem during our stay!
The breakfast was our only disappointment. We would not have purchased Aroma breakfast through the hotel. It would help a lot for the hotel to inform the guests that the breakfast is merely a voucher to Aroma down the street so they can make informed decision about paying for it.
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewFriendly staff. HONest returned something I left behind in the room.
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in May 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewGood facility
Desk staff had very limited hours and was unavailable when needed and reluctant to help. I felt unsafe at the property with the front door open and the front desk unattended. I left the hotel because I felt unsafe. Totally dismayed as I’ve been highly satisfied with this hotel in the past.
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewBreakfast at local cafe...reasonable
Tv not working and only fixed on second (last) eveninh
Reviewed: 12 June 2025 · Stayed in April 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewCenter
The pillow there something bad smell also the sofa there's a bad smell
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewI was very impressed with how helpful Mohamed Atwan the manager was in helping me with important changes to the booking , thank you!
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewLocation and convenience of hotel .good value for money .
Was a bit noisy
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewFront staff very kind and responsive !
Very noisy on a Friday night - big families with lots of kids singing until late
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewIt didn't look like pictures at all, very old and expensive for the quality
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewLocation is perfect. Big size of the room
Nothing
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewSuper friendly staff
The size of the room
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewThe location was perfect—close to restaurants and tourist spot The staff were friendly and helpful throughout our stay.” •
“The property was nice overall, but I noticed there was no microwave, which is something I use regularly to warm up food. It would be more convenient if one were included.”
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewA good basic hotel in an excellent location. Comfortable and convenient. Staff helpful enough though not super friendly. No breakfast on premises but vouchers included in my booking for breakfast at the cafe one minute's walk away.
No problems at all. It's not super swish but at the very reasonable rates you don't expect it to be more than clean and comfortable.
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewThe staff was very friendly and helpful!
There was no elevator in Saturday, which was very inconvenient for a family with small children
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewExcellent location, really nice boutique hotel and super helpful front desk staff
Nothing to be honest
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewEverything
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewLocation, location, location. It is tough to beat. Guests should know that this is a no frills experience more akin to a guesthouse or a hostel than a full-service hotel. If you need a clean place to crash and not much else, this is perfect.