Reviews of Ibis Styles Jerusalem City Center - An AccorHotels Brand
4 Ben Yehuda Street, Jerusalem, 9462202, Israel
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Reviewed: 18 August 2025 · Stayed in June 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewWow, 10 out of 10! I originally chose this hotel just as a place to sleep, but I received service better than in many premium-class hotels. The staff were extremely friendly and checked us in quickly. The room was very clean — by European standards, not just local ones. It had everything we needed, with thoughtful details throughout. Breakfast deserves its own mention: a huge selection of everything you could wish for, beautifully presented, tidy, and clean. The waiter even made me coffee. The location is perfect — right in the heart of the city. Overall, an outstanding experience — and in Israel, it’s truly rare to find this level of quality.
Reviewed: 26 June 2025 · Stayed in May 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewLocation of hotel, cleanliness, every single staff member were polite, helpful, friendly and always interested if everything was fine orbif I needed anything. I want to give an enormous thanks to front desk staff member (Nissim C.) Hopefully, I got his name right. He was amazing providing directions and on my last day of my stay he helped book my taxi reservation to the airport as it was Shabbat/Saturday and all public transportation was not in service and he was polite to assist me in booking my taxi. Great thanks and greatly appreciate you Nissim C. Hopefully, I'll go back to Israel next year 2026 and definitely I will stay here again. Jorge Prado
Dear Jorge , Thank you for your review, we are glad you enjoyed your stay with us. It was truly a pleasure having you as our guest and we are delighted by your glowing review. We are thankful for taking the time to write your comments, especially the ones pertaining to our professional team. We strive every day to make our guest feel home and comfortable. It certainly feel a sense of accomplishment when this is achieved I will pass your regards to Nissim so the entire team can take these beautiful words as an encouragement so serve better and to make the best efforts and beyond to achieve our guests' satisfaction. We certainly hope to have the privilege to serve you again in the near future. Sincerely, Wassim Mushasha Guest Relations Manager
Dear Jorge , Thank you for your review, we are glad you enjoyed your stay with us. It was truly a pleasure having you as our guest and we are delighted by your glowing review. We are thankful for taking the time to write your comments, es… Show more
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewFriendly staff, great location and variety of breakfast options.
Dear Chang, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wassim Mushasha Customer Relations Manager
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewThe staff are incredibly friendly, the rooms are nice, and the location is very convenient
Dear Mickle, It was truly a pleasure having you as our guest and we are delighted by your glowing review. We are thankful for taking the time to write your comments, especially the ones pertaining to our professional team. We certainly hope to have the privilege to serve you again in the near future. Wassim Mushasha Customer Relations Manager
Dear Mickle, It was truly a pleasure having you as our guest and we are delighted by your glowing review. We are thankful for taking the time to write your comments, especially the ones pertaining to our professional team. We certainly hope… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewThe location is perfect- at the center of Jerusalem, walking distance to many attractions, coffee shops and restaurants
The only thing that I think requires improvement is locating the kettle next to a power outlet, not having to improvise. Would be great to have a desk in the room and maybe a proper coffee machine.
Dear Emanuel, We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Customer Relations Manager
Dear Emanuel, We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedbac… Show more
Reviewed: 17 May 2025 · Stayed in April 2025
Verified reviewReviewed: 14 May 2025 · Stayed in April 2025
Verified reviewbreakfast was great. Bathroom is great — big and clean and comfortable. Bed is very comfotrable
The room doesn’t have a desk — I had ti eat my takeaway supper sitting on the bed.
Dear ANNA, We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Customer Relations Manager
Dear ANNA, We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback w… Show more
Reviewed: 8 May 2025 · Stayed in April 2025
Verified reviewLocation was amazing
Dear RONALD, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wassim Mushasha Customer Relations Manager
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewGreat location for walking, friendly and helpful staff, good breakfast, water machine on lobby floor
None
Dear MinXi, It was truly a pleasure having you as our guest and we are delighted by your glowing review. We are thankful for taking the time to write your comments, especially the ones pertaining to our professional team. We certainly hope to have the privilege to serve you again in the near future. Wassim Mushasha Customer Relations Manager
Dear MinXi, It was truly a pleasure having you as our guest and we are delighted by your glowing review. We are thankful for taking the time to write your comments, especially the ones pertaining to our professional team. We certainly hope … Show more
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewGreat location and great value for money
Nothing
Dear YOURI, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Wassim Mushasha Customer Relations Manager
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewAmazing breakfast with wide range of food. Great location. Helpful staff. I can recommend it. We would like to come back
Dear MARIANNA, We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Customer Relations Manager
Dear MARIANNA, We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedba… Show more
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewFloor 7 isn’t a city view, the only thing I saw is the building across the street. Don’t ask extra for at least my room 706. It is a ripoff!!!!!
Dear JOE, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Wassim Mushasha Customer Relations Manager
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in April 2025
Verified reviewThe location is great. The room was of decent size. Breakfast wasn't too bad.
The carpet is worn and overall you can see the hotel is a bi dated. The view from the room is uninspiring. The prices are high, even though it seems there aren't many tourists now.
Dear ANDRE, Thank you for taking the time to tell us about your experience at the ibis Styles Jerusalem City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassim Mushasha Customer Relations Manager
Dear ANDRE, Thank you for taking the time to tell us about your experience at the ibis Styles Jerusalem City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibi… Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewThe hotel is located in a excellent location - right by the center , but still very quiet. the room was very specious - including a great shower . the staff was very welcoming and nice and the breakfast was amazing! I would surely back with my family
Everything was great
Dear Ossi, We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Customer Relations Manager
Dear Ossi, We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback w… Show more
Reviewed: 17 March 2025 · Stayed in December 2024
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 11 March 2025 · Stayed in February 2025
Verified reviewVery convenient location, spacious room and the staff was so accommodating and went above and beyond to make us feel comfortable and taken care of.
Dear Fern, It was truly a pleasure having you as our guest and we are delighted by your glowing review. We are thankful for taking the time to write your comments, especially the ones pertaining to our professional team. We certainly hope to have the privilege to serve you again in the near future. Wassim Mushasha Customer Relations Manager
Dear Fern, It was truly a pleasure having you as our guest and we are delighted by your glowing review. We are thankful for taking the time to write your comments, especially the ones pertaining to our professional team. We certainly hope t… Show more
Reviewed: 3 March 2025 · Stayed in February 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified reviewShower
No a/c, room too hot
Dear Bolt, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Wassim Mushasha Customer Relations Manager