Reviews of The Inbal Jerusalem 5 stars
Jabotinsky Street 3, Jerusalem, 92145, Israel
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewRooks were absolutely beautiful and as expected. Service was beyond amazing cannot thank the staff enough.
Breakfast is very busy do not go towards closing it will be packed.
Dear Samuel, Thank you for sharing your experience at The Inbal Jerusalem. We are delighted to hear that you found our rooms beautiful and our service exceptional. We appreciate your kind words about our staff. Your note regarding breakfast is greatly appreciated and will certainly be considered. We look forward to welcoming you back in the future. Best regards, Customer Relations Department
Dear Samuel, Thank you for sharing your experience at The Inbal Jerusalem. We are delighted to hear that you found our rooms beautiful and our service exceptional. We appreciate your kind words about our staff. Your note regarding breakfas… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewDear Claire, Thank you for your excellent rating. We are thrilled to hear that you enjoyed your stay at The Inbal Jerusalem. We look forward to welcoming you back in the future. Best Regards, Customer Relations
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewfacilities; food ; pool
rooms were tight; staff unable to answer question’s without going to supervisor on every single occasion that i had a question. i also felt that the Muslim staff hates the Jewish guests.
Dear Jeffrey, Thank you for taking the time to share your experience at The Inbal Jerusalem. We are delighted to hear that you enjoyed our facilities, food and pool. However, we regret that you had a less than satisfactory experience with our rooms and staff. We strive to provide excellent service and take all feedback seriously. With regard to your concerns about our staff, The Inbal Jerusalem is committed to providing warm hospitality to all our guests, regardless of their origin or religion. We hope to have the opportunity to welcome you back in the future. Sincerely, The Guest Relations Department
Dear Jeffrey, Thank you for taking the time to share your experience at The Inbal Jerusalem. We are delighted to hear that you enjoyed our facilities, food and pool. However, we regret that you had a less than satisfactory experience with… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewBreakfast was excellent and service was amazing
Dear Tova, Thank you for your positive feedback. We're delighted to learn that you found our breakfast excellent and our service amazing. We strive to provide a memorable experience for all our guests and it's wonderful to hear we achieved this during your stay. We look forward to welcoming you back to The Inbal Jerusalem in the future. Best regards, Guest Relations Department
Dear Tova, Thank you for your positive feedback. We're delighted to learn that you found our breakfast excellent and our service amazing. We strive to provide a memorable experience for all our guests and it's wonderful to hear we achieved… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewVery modern, clean and high end hotel. Very accommodating staff who were always checking to make sure everything was good
The location was a 25 min walk to the Kotel
Dear Hecht, Thank you for taking the time to review The Inbal Jerusalem. We're delighted to hear that you found our hotel modern, clean, and high-end, and that our staff met your expectations. We strive to provide excellent service and are glad to know we achieved this during your stay. We hope to have the opportunity to welcome you back in the future. Kind regards, Guest Relations Department
Dear Hecht, Thank you for taking the time to review The Inbal Jerusalem. We're delighted to hear that you found our hotel modern, clean, and high-end, and that our staff met your expectations. We strive to provide excellent service and are… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewBreakfast was absolutely amazing! HUGE selection (even on Shabbat) and the staff was super accommodating for every special request. Fresh squeezed juice and omlettes made to order were among our highlights!
Honestly, our stay was incredible. Can't wait to go back!
Dear Nili, Thank you for your positive review. We are delighted to hear that our breakfast and the service provided by our staff were among the highlights of your stay at The Inbal Jerusalem. We appreciate your feedback and look forward to welcoming you back in the future. Best Regards, Guest Relations Department
Dear Nili, Thank you for your positive review. We are delighted to hear that our breakfast and the service provided by our staff were among the highlights of your stay at The Inbal Jerusalem. We appreciate your feedback and look forward to… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewfacilities; food; pool
every time that i went to the concierge or check in clerk to ask a question, they had to go to another person to help me. it was almost comical. nobody was able yo handle anything alone. also i think many if the staff simply resent the guests
Dear Jeffrey, Thank you for providing us with your valuable feedback. We're glad to hear that our facilities, food, and pool met your expectations. However, we apologise if our customer service did not meet the high standards we strive for. We assure you that our guests' comfort and satisfaction are of utmost importance to us. We appreciate your observations and we will use them to improve our service. We look forward to the opportunity to welcome you back to The Inbal Jerusalem. Best wishes, Olga Guest Relations Department
Dear Jeffrey, Thank you for providing us with your valuable feedback. We're glad to hear that our facilities, food, and pool met your expectations. However, we apologise if our customer service did not meet the high standards we strive for… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewlocation, facilities, pool, food
staff
Dear Jeffrey, Thank you for sharing your experience at The Inbal Jerusalem. We are glad to hear you enjoyed our location, facilities, pool, and food. However, we are sorry to hear about your experience with our staff. We strive to provide excellent service, and we regret if we fell short. We value your feedback and will take it into consideration. Looking forward to the opportunity of welcoming you back in the future. Best regards, Guest Relations Department
Dear Jeffrey, Thank you for sharing your experience at The Inbal Jerusalem. We are glad to hear you enjoyed our location, facilities, pool, and food. However, we are sorry to hear about your experience with our staff. We strive to provide… Show more
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified review