Room was clean but dusty.

Location

Stayed in August 2025

I think rooms need newer upgrade, smart TV would have been helpful not necessary.

Amazing experience overall. Everything was great. Mary was really helpful and made it possible that we check in sooner. Amazing staff and everything was great.

Stayed in August 2025

The hotel is old

Great location. The staff is fantastic!, great breakfast

Stayed in August 2025

I want to thank Ms Mary for her kindness and beautiful deal with us during the stay. She is amazing person ! And also Mr Rami

Stayed in July 2025

We got to the hotel at 8.30pm. Albeit that coffee was set out, it would have been nice to have a small pastry with a capachino

The staff were very helpful, especially Mary on front desk

Stayed in July 2025

A bit outdated

Clean, great hospitality , they care about us and that we will have a goid stay

Stayed in June 2025

Some small technical issues here and there, it‘s not a new hotel after all.

Friendly staff, great location next to JLM train station.

Stayed in May 2025

The location should be communicated much better by the hotel. GPS sends you to Jaffa Street, but that is not where the entrance and the parking are.

Nice staff.

Stayed in May 2025

There was no working bar inside. So, the best I got - a bottle of beer at reception :)

The hotel is close to the tran and bus stations, which was important for me. Special thanks to Maria at reception, who has been very kind and professional.

Stayed in May 2025

The room could have been cleaner and the facilities and breakfast are fairly basic but excellent for the price.

Very friendly and helpful staff, excellent value for money. The family room had a separate sleeping space for our children and cot was provided for the baby. Location was great for getting around Jerusalem.

Stayed in April 2025

the parking area is limited but everything went well with a little wait :)

the staff were very nice and accommodating. Special mention to Mary in the reception who was always helpful and always very approachable. the location was just what we needed.

Stayed in April 2025

We got upgraded

Stayed in May 2025

Bedroom in Junior suite without a window.

Great location close to the public transport and old town. Very nice and helpful hotel staff. Good and tasty breakfast.

Stayed in April 2025

Not enough parking. makes you wander around. Luckily, we came for the weekend. found parking in the streets nearby. The room was above the main entrance to the central bus station. again. Luckily, we came for the weekend, so it was closed and quiet. :-)

nice staff !. good breakfast.

Stayed in February 2025

AC can not be changed (general AC not local) And the lights were very weak in the rooms. If that were the only problems of the place, you can understand that it's a great place

The stuff of the hotel are very friendly and professional. Helped us with everything with a smile.

Stayed in April 2025

Good location, nice staff, clean and tidy room. The manager Maria was very helpful.

Stayed in April 2025

We enjoyed our staying, thank you for your care and comforting hospitality. Enything we needed we had in a moment. We wanted to thank Maria for her kindness and support, we were glad to stay here! Hope we will get back soon!

Stayed in March 2025

Reception staff were pretty good.

Stayed in March 2025

I arrived by car; finding the hotel was very difficult. Although Goggle maps took me to the correct location, there was no prominent signage for the hotel, so I thought I was in the wrong place. Generally, driving in Jerusalem is very difficult; Google maps gives many wrong directions. Parking was very difficult. The hotel has limited spaces and I didn't call ahead to reserve. I strongly recommend to arrive by train or bus, not by car.

The room was spacious, with an outer sitting area and a separate bedroom. Checkin was very smooth. The hotel is very conveniently located exactly beside the central bus station.

Stayed in March 2025

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Nice comfortable hotel. Great person working front desk named Mary

Stayed in March 2025

Spacious and clean. Really nice and super near the train station and ICC. Really nice and helpful staff.

Stayed in March 2025

I should have been told that putting the card key near my phone wipes it clean After more than four or five trips back to the lobby, to get a new card because I couldn't get into my room, my son told me not to put the card near my phone.

Room was good but a suggestion put the heating on in the winter before the people occupy the room. It was freezing and took at least an hour to warm up Breakfast was good. Location was excellent. The lady receptionist was so friendly and went out of her way to be helpful.

Stayed in March 2025

The receptionist,, Mary, was very king and helped me to arrange a ride for the airport

Stayed in February 2025

Location

Stayed in February 2025