Staff was not the best

Location

Stayed in April 2025

No for people with disabilities

Can be better on everything, and not por people with disabilities

Stayed in April 2025

Extremely rude receptionist; became helpful after an hour!

Price and location

Stayed in March 2025

wifi

We were moved to Eyal hotel, very nice

Stayed in February 2024

Rooms a bit tired. Looked a lot nicer on line. Expensive for what you got but then we were there during a busy Jewish holiday. Very noisy in the hallway at night until 2 am some nights

Great location Staff very helpful and kind

Stayed in October 2023

The batroom is very small... the firdge is super noisy.. i turned off!

Great location.. and good price!..

Stayed in September 2023

Breakfast was a 5 minute walk away in another building. Unfortunately, although a manual key was provided for the Sabbath, where electronic keys are not permitted, no key was provided for the front door which was secured by an electronic keypad.

Staff were friendly, great location. Clean modern rooms with good amenities. Housekeeping daily with fresh towels. The breakfast was quite impressive, and although not in the building, there was quite a spread of all types of foods.

Stayed in August 2023

Staff at Reception not often available, even when checking out

Stayed in August 2023

Noisy rooms

Location

Stayed in August 2023

The room was ok, the bathroom was in the room, not separated. No breakfast served

Quite close to the old city, placed in a noce area with cool restaurants

Stayed in July 2023

The safe in the room is non functional. Also the rainfall shower head was more like garden hose shower head. The refrigerator was noisier than the noise from the bars. The chambermaid’s kid plays soccer in the hallway during the day while she’s cleaning so that can be annoying if you need to rest during the day.

I stayed in a double room with a private bathroom for three nights. Location was very convenient. A couple of minutes walk to Jaffa Street where the light rail is located. Ten minutes walk to old Jerusalem. The a/c was good and cable tv showed French open…yay. I had room facing street and on the evening of sabbath, it was very quiet. Then Sunday night there was some soccer game, maybe finals of the champions league…I dunno but it was a tad loud. I read from other reviews that there’s a club next door. It’s not a club but more like a couple of bars and one with outdoor seating. The noise wasn’t that bad and I was on the lowest floor on the side closest to bars. Room was relatively clean, though linen had a few stains.

Stayed in June 2023

Extremely noisy Extremely small room

Great location

Stayed in June 2023

The room was probably their smallest room and had very little space. But I got used to it in the end and it had a cute balcony so all was good in the end. They have different size rooms many much bigger. But it was all good in the end I got used to the small room it was fine

Initially, it was a problem getting in as I was not sent the entry code. But staff were very good and they offered me a breakfast to make up for the massive inconvenience and they cleaned the room well after and the staff were nice and actually it turned out really fine in the end and I will for sure stay there again. It is also a very good location and overall all was good staying there.

Stayed in June 2023

Bathroom floor not real clean

Good location Helpful staff Upgraded room

Stayed in June 2023

There was a plumbing leak in the bathroom around the toilet. I think we might have stayed in the same room last November, and the plumbing leak was there then too.

Clean and comfortable room. Decor was fine, there was coffee tea and creamer. The linen and towels were spotless. The lights were operable from the bedside. All the appliances worked and the room was quiet. Fantastic shower.

Stayed in June 2023

I reported to the staff that the AC is not working. He said he will send someone to fix it. But it never happened. I stayed there for a whole week withoutu AC

location near jaffa st and ben yehuda

Stayed in June 2023

Finishings in the room we’re not too well done. Rooms facing Jaffa street can be very noisy at night because of the neighboring bars. On Saturday night the music can be quite loud and stretch late into the night. chair on the varanda was covered in dust.

Staff was friendly. Location was great. Room adequate size for solo traveler. Daily cleaning service.

Stayed in June 2023

easy walk to the old city. very good breakfast offered at the ‘sister’ hotel located 2-3 min walk away

Stayed in May 2023

the staff was not warm at all and the cleaning people were talking very loudly in the hallways early in the morning.

it was in a great location.

Stayed in June 2023

There was a nice and friendly receptionist Nasser Muhammad

Stayed in May 2023

Room was pretty small with only one chair. Basic bathroom with some bugs and problems with shower. Cleaning service only in early morning so when we slept in past noon we didn't get the room cleaned. Balcony is narrow and opens onto courtyard shared by restaurant/bar that was loud at night. Hotel desk was not always staffed so it was difficult to receive a FedEx delivery. Beware everything shuts down here Thursday evenings and remains closed Fridays and Saturdays.

Great location. Easy train from airport to lite rail station Central Jerusalem then 4 stops to hotel. Walking distance to dozens of shops and restaurants. Great value in an area where other hotels are much more expensive.

Stayed in May 2023

Small room but adequately equipped. Comfortable bed and decent rain head shower. Easy to walk to the Old City and its surrounding attractions. Good choice of restaurants and coffee shops nearby. Light Rail stop a few minutes walk away to connect to Central Station and the Airport.

Stayed in May 2023

the location is great, close to train, close to Gate Jaffa.

Stayed in May 2023

Shampoo and body gel was sometimes missing, cotton swab was never replaced

The friendly staff and the cleaning were good. Great location. close to the Tram and all kinds of restaurants and stores. only 25 min walk or public transportation to the Western Wall, I will book for the next year too Good for the money

Stayed in May 2023