Reviews of Jerusalem Hotel
East Jerusalem, Antar bin Shadad Street , 4, Jerusalem, 91191, Israel
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Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe staff is very nice and care
Ground floor, not bright room but a cool at the same time which is positive
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewAn extraordinary hotel with heritage rooms, letting you dive deep in history. Coupled to an excellent restaurant and just a few 100 metres from the Damascus gate into Old Jerusalem...makes of this hotel a fabulous opportunity to soak in the rich diversity of Jerusalem while staying in full comfort. The manager/owner is a very engaged and inspiring person who will share his rich insights into the community, its traditions and culture.
Nothing. I score the hotel 11/10.
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewThe staff and owners are really nice The hotel itself is clean, beautiful, comfortable and close to everything in jerusalem
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewBeautiful family-owned property with wonderfully decorated rooms. Amenities were plenty. On site Garden Restaurant has exceptional food and drinks (you won’t want to go elsewhere). Location is minutes from the Damascus Gate— an excellent location to explore the Old City. More than that, the owners and staff are the kindest people you will ever meet. They kept us safe and comfortable during the initial days of the Iran-Israel war. Definitely worth returning to.
Nothing.
It was a pleasure welcoming you and your family at our hotel. We are happy to hear that you enjoyed your stay. Hope we see you guys again.
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewWe loved it so much we extended our stay for one night!!
We are happy to hear that you enjoyed your stay, it was a pleasure having you and we hope to see you again.
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewExcellent location right north of the Damascus house. Free parking included! The house is a beautiful old place but it has all the modern amenities. Run by a nice family. The breakfast was also good and the restaurant served one of the best meals (traditional food) we had in Israel. Highly recommended.
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewThis place was absolutely the best. The owners and their daughter in law were the nicest people. The food was EXCELLENT!! We had dinner there twice while in Jerusalem. The breakfast was perfect. We had 2 tours that left early in the morning causing us to miss breakfast. We let the host know the night before and they prepared a to go bag of breakfast for us to take with us. We will stay here every time we are in Jerusalem.
We are happy to hear that you enjoyed your stay and had a good experience, thank you for your kind words, it was a pleasure having you all, and we hope we see you again
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewThe rooms were impeccable, the service was excellent, the lobby area quickly became my fav place to hang out in east jerusalem, everyone felt like one big family. And it’s a 5 minute walk from the old city and the bus stop. Can’t recommend this place enough. Will be staying here again next time I’m in town
We are happy to hear that you enjoyed your stay, it was a pleasure having you and we hope we see you again.
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewYou are always welcome. We try our best to stay afloat especially in the world of technology so that people can find us easily. Our location is very convenient for travelers. We are only 3 minutes walk from Damascus gate providing guests with a haven away from the bustling narrow streets of the Old city while providing close proximity to public transportation and many of the historic and religious sites in the city. We would like to say that google maps does not find us easily if you are driving. we recommend people to use WAZE instead
You are always welcome. We try our best to stay afloat especially in the world of technology so that people can find us easily. Our location is very convenient for travelers. We are only 3 minutes walk from Damascus gate providing guests wi… Show more
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewBeautiful, authentic, family-run hotel. Raed and Pauline and their team made me feel so welcome. Delicious Palestinian recipes, lovely comfortable rooms. Great location to Damascus Gate for the old city, and the Garden Tomb, and St George’s Cathedral.
Nothing.
Thank you Harry for a much appreciated review. We already miss you and would like to wish you all the best. Until we meet again
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewLocation, breakfast, talk with the owner
Nothing
Many many thanks for a much appreciated review. It was our pleasure to host you and we are glad you found our little place comfortable and hospitable. All the best and we hope to see you again soon.
Reviewed: 18 May 2025 · Stayed in March 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewThe hotel staff is very helpful. The restaurant in the hotel was reasonably priced with excellent meals. While the room I had was not very big, it was comfortable. I would definitely go back there the next time I tour Jerusalem.
Thank you dear Brad for your much appreciated review. We thank you for your support and for your kindness and your courtesy. It was a pleasure to host you in our little historic place and we look forward to seeing you again hopefully soon
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewAbsolutely EVERYTHING went SUPER WELL. Location, room and breakfast were excellent. Aya, the young woman, manager at the restaurant is a GEM, she made breakfast time a fantastic experience beyond the food. The owner of the hotel was very personable, kind, wonderful! He responded immediately to our requests and questions. We felt very cared for. It was a pleasure to stay at Jerusalem Hotel.
Dear Viviana, it was such a pleasure to host you in our little place. Many thanks for your kind words and support. Aya sends her regards as well. We do hope to see you again in the near future. All the best from all of us
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewWe loved the old-world charm, the Palestinian cultural touches, the great breakfast and the restaurant. We decided we could easily eat there every night, and we just might do that on a future visit! The staff was very helpful and kind at all times. This is definitely a place we would stay again. We chose it due to the character and the location near the Garden Tomb and the Old City, but it has even more than that going for it. If you're looking for a comfortable hotel with a decent price and good local food with welcoming staff, this is a great choice.
The inner hallways/seating areas and stairwell were a little bit cluttered, but that didn't detract so much from our overall opinion.
Thank you Tricia for your kind and much appreciated review. Your kind words are heartfelt and we are glad you enjoyed your stay with us. In a historic place like ours things kind of accumulate with little place to go. This often provide the space with coziness and more items to inspect as well as more stories to tell. Thank you again and all the best
Thank you Tricia for your kind and much appreciated review. Your kind words are heartfelt and we are glad you enjoyed your stay with us. In a historic place like ours things kind of accumulate with little place to go. This often provide the… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewThe rooms were beautiful and the hotel was close to the Old City. Reception were very helpful. There are great options available in the restaurant and lots to watch on the TV at nighttime.
Nothing
Many thanks for your supportive review. We greatly appreciate it. It was a real pleasure to host you in our little place and we are looking forward to hosting you again. Good luck to you and all the best
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewLocation is very close to Old City of Jerusalem, Food is great and room is very clean and comfortable.
Reviewed: 13 April 2025 · Stayed in March 2025
Verified reviewBreakfast a bit bland. Almost the same every day.
Thank you for your review and for your constructive comment. We do have a basic breakfast everyday, but our cook is present to provide your favorite breakfast. It is not easy to prepare so many things when there are not so many guests, hence we depend on our cooks to fulfill guests needs. You are most welcome and we do look forward for your upcoming visit
Thank you for your review and for your constructive comment. We do have a basic breakfast everyday, but our cook is present to provide your favorite breakfast. It is not easy to prepare so many things when there are not so many guests, henc… Show more
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewBreakfast had the basic stuff but not more than this. Location is very good; a few hundreds meters north of Nablus Gate; near the Garden Tomb. Room was large and large bathroom.
More vegetables and fruits in the morning.
Thank you Yuval for your kind review and recommendation. We will make sure we introduce more fruits and vegetables and we would like to emphasize the readiness of our cook and morning staff to prepare anything they can to make our guests stay and preferences are met
Thank you Yuval for your kind review and recommendation. We will make sure we introduce more fruits and vegetables and we would like to emphasize the readiness of our cook and morning staff to prepare anything they can to make our guests st… Show more
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewThe building is historic, wonderful. Just the lobby and you are transported to the past. Location awesome, the host is incredible Knowledgeable and keen to assist. Stuff is great.
Nothing. The installations are not 5 stars but all is spotless clean. This is one of those hotel where you can truly feel at home. Breakfast is adequate.
Many thanks Paula for a much appreciated review. We are already eagerly looking forward for your next visit. All the best and special thanks for your indulgence.