8.5

Reviews of Prima Vera

23 Hillel Street, Jerusalem, 94581, Israel

  • Steve

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Location s superb. limited parking was at a reasonable price at the hotel. Rooms were delightful and have been done over recently ( 12th floor where we stayed) Staff was friendly and accomodating. We were treated to candy and chocolate in the room which was unexpected and a delight to our young grandchildren

    Rooms are a bit cozy, (but good value for money.)

    Property response:

    Thank you for your feedback. We're glad to hear you found our hotel clean and our staff helpful. We look forward to welcoming you back for Samer Dajani, Reception Manager

    Prima Vera
    28 August 2025
  • 7.0 Good
    Aliaksandr

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Beverley

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Friendly staff who went above and beyond. Perfect location close to everything Delicious breakfast!

    Nothing

    Property response:

    Thank you Beverley for sharing your positive experience. I'm delighted to know that our location provided convenient access for your needs, the staff were helpful and that you enjoyed our delicious breakfast. We look forward to welcoming you again on your next visit to Israel! Suzanna Hagopian, Reservations Manager

    Thank you Beverley for sharing your positive experience. I'm delighted to know that our location provided convenient access for your needs, the staff were helpful and that you enjoyed our delicious breakfast. We look forward to welcomin… Show more

    Prima Vera
    26 August 2025
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  • Eli

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Superb location in central Jerusalem. The breakfast was generous and varied. The manager decided not to charge us for breakfast, that was a nice surprise and was typical of the way the staff went out of their way to make us feel welcome.

    Although we were upgraded at no extra cost to a deluxe room, and the bathroom was a good size, the bedroom was just about adequate to fit the furniture. But everything was comfortable.

    Property response:

    Thank you Eli for your wonderful feedback. We are glad you enjoyed your stay and the service that the hotel provided to you. We look forward to welcoming you back soon. Suzanna Hagopian Reservations manager

    Prima Vera
    28 August 2025
  • Ketevan

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Holli

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Staff Location

    Cleanliness Maintenance of the property

    Property response:

    Dear Holli, Thank you for your lovely feedback. We will address the maintenance and the housekeeping department inorder to improve our service. Suzanna Hagopian Reservations Manager

    Prima Vera
    28 August 2025
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  • Leona

    Reviewed: 8 August 2025 · Stayed in July 2025

    Verified review

    Clean but small room. Great location and amazing breakfast!!!

    Bathroom could be cleaner…but ok

    Property response:

    Thank you Leona for your lovely feedback! Suzanna Hagopian Reservations manager

    Prima Vera
    28 August 2025
  • רות

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • Adele

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
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  • Walkin

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
  • Goldstone

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    Well situated in interesting area Warm welcome on arrival Lovely room, great breakfast Friendly and obliging staff

    Property response:

    Thank you Goldstone for your honest feedback. I'm glad you enjoyed our location, the service of the staff, the lovely room and the great breakfast. We hope to host you once more in the near future. Suzanna Hagopian Reservations Manager

    Prima Vera
    4 August 2025
  • אורנאי

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
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  • Ran

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Avrham

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
  • Yehuda

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review
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  • Julie

    Reviewed: 10 July 2025 · Stayed in April 2025

    Verified review
  • Anonymous

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review

    location is very convenient, and staff was very friendly

    no option for a good quality breakfast or at least a good cup of coffee with milk option and possibly fresh Danishes

    Property response:

    Thank you so much for your enthusiastic feedback! looking forward to welcoming you back soon. Suzanna Hagopian Reservations Manager

    Prima Vera
    14 July 2025
  • Michael

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review

    Unclear if it was Booking's or the hotel's lie - I was sure parking cost is included, but in reality it was not! Moreover it is on "free lot" basis, means no free lot - no parking, that is not declared as well. Hate when a hotel starts from lie or hiding. The hotel looks some renewed, but partly, though bed and bathroom are good. Breakfast would be some more diverse.

    Old stuff odours, need more renewing

    Property response:

    Thank you Michael for your honest feedback. I apologize for the inconvenience you faced regarding the parking lot, but it is mentioned in booking site that it is available at an extra charge. I will ensure our management team is made aware of the suggestions you have made. We hope to have the opportunity to welcome you back under improved circumstances. Suzanna Hagopian Reservations Manager

    Thank you Michael for your honest feedback. I apologize for the inconvenience you faced regarding the parking lot, but it is mentioned in booking site that it is available at an extra charge. I will ensure our management team is made aware … Show more

    Prima Vera
    14 July 2025
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  • Sergei

    Reviewed: 6 July 2025 · Stayed in May 2025

    Verified review
  • Shai

    Reviewed: 30 June 2025 · Stayed in May 2025

    Verified review
  • Yisrael

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    Great staff, helped in every way they could and were always attentive. Nice cute place for a good price and in a great location

    Property response:

    Thank you very much Yisrael for your wonderful feedback! We're delighted to know that you had a positive and enjoyable experience at our hotel/ We look forward to welcoming you back to Prima Vera Hotel soon. Suzanna Hagopian Reservations Manager

    Thank you very much Yisrael for your wonderful feedback! We're delighted to know that you had a positive and enjoyable experience at our hotel/ We look forward to welcoming you back to Prima Vera Hotel soon. Suzanna Hagopian Reserva… Show more

    Prima Vera
    14 July 2025
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  • Vitor

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review
    Property response:

    Thank you Vitor for your recommendation. We look forward for welcoming you soon. Suzanna Hagopian Reservations Manager

    Prima Vera
    14 July 2025
  • Zohar

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review
  • Victoria

    Reviewed: 12 June 2025 · Stayed in May 2025

    Verified review
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  • Alyson

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review

    Staff were great; bed was comfy; nice touch to receive gourmet chocolate in the room at check in. Location is fabulous

    Shower head was hand held only - the above shower head didn't seem to be connected,

    Property response:

    Thank you Alyson for your delightful feedback. It is so rewarding to know you enjoyed your stay and appreciated our welcoming staff, the gourmet chocolate in the room and ideal location. We look forward to your next visit. Suzanna Hagopian Reservations Manager Prima Vera Hotel

    Thank you Alyson for your delightful feedback. It is so rewarding to know you enjoyed your stay and appreciated our welcoming staff, the gourmet chocolate in the room and ideal location. We look forward to your next visit. Suzanna Hagopian … Show more

    Prima Vera
    17 June 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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