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Reviews of Kaplan Hotel

1 Hahavazelet St', Jerusalem, 94224, Israel

#80 of 129 hotels in Jerusalem

Guests' Choice

Review score

Based on 165 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.9

  • Location

    9.5

  • Facilities

    7.6

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 22 June 2025

    8.0
    Comfortable and very pleasant
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 17 nights
    • Submitted via mobile

    Hotel owners are great. Helpful and pleasant. Well stocked kitchen and option to washer and dryer.

    Stayed in June 2025

  • Reviewed: 14 May 2025

    9.0
    Lidia
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    I am the Spanish girl, Lidia, who visited Jerusalem for Holy Week to see everything related to Christianity (Holy Sepulchre, Place of Ascension in the Mount of Olives, Pater Noster Church, Christ's Prison, Stations of the Cross, etc) and also the Jewish neighborhood with things like the Ark of Covenant, King David's Tower, Kotel, etc. The owner was a very kind Jewish man who treated me very well knowing that I am a Christian. It was a pleasure to share experiences with lovely Jews who helped me in different circumstances in Jerusalem!! About the hotel, I got a good room with a little fridge, comfortable bed and a big bathroom. It was also clean. I will repeat in the future for sure and I send greetings to the owner of the hotel!! Thanks for everything, Lidia

    Stayed in April 2025

  • Reviewed: 22 April 2025

    7.0
    Great location and balcony, but very small room and noisy construction across street (April 2025)
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 3 nights

    Be aware that there’s no elevator, so you need to be fit enough to carry your luggage up the stairs. Most importantly: there's a large construction site directly across the street right now: April 2025. We would have appreciated a heads-up about this. If you're unlucky, construction noise can start as early as 7:00 AM. Three buildings are being heavily renovated, and as long as that work continues, I’d recommend avoiding rooms on that side of the hotel.

    The room was clean, but as mentioned in other reviews, really very small. The bed was a French-style double bed, so quite tight for two people. We were lucky to have booked the room with a balcony — that really helped make the stay more enjoyable. Just keep in mind there's hardly any space to open two suitcases at once, either you move them under the bed. The bathroom has the basics, but there isn’t much room for toiletries. There is a small fridge in the room, but no water kettle. However, there is a shared kitchen on the first floor that guests can use, which is a nice touch. The host truly went out of their way to make our stay pleasant and make us happy.

    Stayed in April 2025

  • Reviewed: 20 April 2025

    9.0
    i had a good time in kaplan
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    perfect location

    Stayed in April 2025

  • Reviewed: 19 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    The size of the room is a bit small.

    The place is just next to shops, restaurants and markets. Also near the tram stations. The Old city can be reached by walking or taking the tram. The host was available even when I arrived late at night.

    Stayed in April 2025

  • Reviewed: 5 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights

    Nothing

    I was pleased with how quickly we could check in and get our key.

    Stayed in April 2025

  • Reviewed: 28 March 2025

    9.0
    The host, Elle ( Elijah) was very friendly and accommodating.
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was a bit small for a couple but perfect for one person. Loads of stairs but good exercise when hauling up luggage!

    The location is perfect near the Old City & shops.

    Stayed in March 2025

  • Reviewed: 11 January 2025

    9.0
    Appreciate it good attention
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything is close

    Good area

    Stayed in January 2025

  • Reviewed: 14 November 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Linens were not available for the size of bed.

    Stayed in November 2024

  • Reviewed: 21 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Basic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No bedside table and no tableware

    The proprietor went out of his way to make us feel welcome and comfortable even though we arrived late in the evening.. We were able to leave our bags in the office after checkout. The room was immaculate and the building as charming as the owner. It's two minute walk from the light rail and numerous eateries. The Old City is a 10minute walk.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    We loved talking to our host and hearing about his life back in the day. We connected on a deeper level as fellow jews.

    Stayed in August 2024

  • Reviewed: 17 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Behagelig service God value for money.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    8.0
    Loved it!
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 2 nights

    There were renovations in the opposite building so sleeping late on a Sunday was out of the question :-/

    The location is great, close to everything.

    Stayed in August 2024

  • Reviewed: 28 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Free coffee/tea appreciated.

    Stayed in May 2024

  • Reviewed: 3 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is a downside to the central location. It can be rather noisy until late hours.

    very clean, good value for money, central location.

    Stayed in October 2023

  • Reviewed: 18 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Sink water was always hot, but shower was difficult to control

    Really nice family who extends total hospitality Unexcelled location

    Stayed in September 2023

  • Reviewed: 17 September 2023

    9.0
    Excellent hotel in Jerusalem
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Given my late arrival and early departure, I only got spend about 6 hours in the hotel.

    Somehow I reserved a smoking room by mistake, but the hotel quickly honored my email request to move to a non-smoking room. My flights were also cancelled, forcing me to miss a day off my trip. Again email to the hotel to make sure they kept my room worked perfectly. I also had an early morning check out so that I could do a tour and the hotel staff stored my bag for me until my return. Location was right off Jaffa Street and only 10 minutes walk to the New Gate of the old city.

    Stayed in September 2023

  • Reviewed: 17 September 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The smell of the bathroom. The noise of the refrigerator.

    The staff was very helpful. The bed was confortable. The light was very good.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Basic Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing - we had all what we needed

    Super location - everything what we want to see was very easy accessible

    Stayed in September 2023

  • Reviewed: 9 September 2023

    9.0
    My home in Jerusalem
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Stayed at single room, I thought its shower room is kind of narrow…

    Location is very good and staff is so kind!!

    Stayed in September 2023

  • Reviewed: 21 August 2023

    9.0
    Nice hotel in the heart of Jerusalem
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 1 night

    We only stayed for one night and really had all we needed, so no negative points :)

    Nice hotel in the heart of Jerusalem with easy access to sights, restaurants and shops. The room was clean, easy check-in, Nathan (the owner) was very lovely and welcoming. Since my friend was sick, Nathan extended our check-out time without hesitation. Thank you, again, Nathan for this and helping us get to the train station! I would def stay there again.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    7.0
    Ok
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom smelled and WIFI barely worked

    Host was friendly and let us check out 1 hour later. Hotel in great location

    Stayed in August 2023

  • Reviewed: 8 August 2023

    8.0
    Perfect if basic base for a night in central Jerusalem
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night

    Nothing much really not to like. Does very much what it says "on the tin" - nothing fancy but location is perfect and value for money is excellent.

    Basic and small room but clean with an en suite shower and toilet, TV, Aircon and a balcony. No food but loads of places very near including Machneh Yehuda. Close enough to hear the entertainment from Kikar Zion at the end of Ben Yehuda but good enough double glazing to almost completely block it out.

    Stayed in August 2023

  • Reviewed: 19 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Room cleaning could be better

    Position super! City center 10min walks from old city

    Stayed in July 2023

Showing 1 – 25

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