Reviews of Kaplan Hotel

Hotel owners are great. Helpful and pleasant. Well stocked kitchen and option to washer and dryer.

I am the Spanish girl, Lidia, who visited Jerusalem for Holy Week to see everything related to Christianity (Holy Sepulchre, Place of Ascension in the Mount of Olives, Pater Noster Church, Christ's Prison, Stations of the Cross, etc) and also the Jewish neighborhood with things like the Ark of Covenant, King David's Tower, Kotel, etc. The owner was a very kind Jewish man who treated me very well knowing that I am a Christian. It was a pleasure to share experiences with lovely Jews who helped me in different circumstances in Jerusalem!! About the hotel, I got a good room with a little fridge, comfortable bed and a big bathroom. It was also clean. I will repeat in the future for sure and I send greetings to the owner of the hotel!! Thanks for everything, Lidia

Kaplan Hotel is 100% worth every penny. The staff are super helpful and respectful, and the check-in was really smooth and easy. The room was clean, cozy, and had everything I needed for a comfortable stay. The vibe of the place is super chill and welcoming—perfect for relaxing after a day out exploring. The location is amazing—just a 15-minute walk to the Old City and close to tons of shops, restaurants, and public transport. You can get pretty much anywhere in the city without any hassle. The price is very reasonable for what you get, especially considering how central it is. The room cleaning service was excellent—everything was always spotless when I came back. Overall, a great stay and I'd totally recommend it to anyone visiting Jerusalem!

The room was clean, but as mentioned in other reviews, really very small. The bed was a French-style double bed, so quite tight for two people. We were lucky to have booked the room with a balcony — that really helped make the stay more enjoyable. Just keep in mind there's hardly any space to open two suitcases at once, either you move them under the bed. The bathroom has the basics, but there isn’t much room for toiletries. There is a small fridge in the room, but no water kettle. However, there is a shared kitchen on the first floor that guests can use, which is a nice touch. The host truly went out of their way to make our stay pleasant and make us happy.

Be aware that there’s no elevator, so you need to be fit enough to carry your luggage up the stairs. Most importantly: there's a large construction site directly across the street right now: April 2025. We would have appreciated a heads-up about this. If you're unlucky, construction noise can start as early as 7:00 AM. Three buildings are being heavily renovated, and as long as that work continues, I’d recommend avoiding rooms on that side of the hotel.

perfect location

The place is just next to shops, restaurants and markets. Also near the tram stations. The Old city can be reached by walking or taking the tram. The host was available even when I arrived late at night.

The size of the room is a bit small.

I was pleased with how quickly we could check in and get our key.

Nothing

Wonderful owners

Would have liked a bigger bed

The location is perfect near the Old City & shops.

The room was a bit small for a couple but perfect for one person. Loads of stairs but good exercise when hauling up luggage!

Bros Natan and Eli are amazing. Kind and generous.

Stairs.

Good area

Everything is close

Linens were not available for the size of bed.

The proprietor went out of his way to make us feel welcome and comfortable even though we arrived late in the evening.. We were able to leave our bags in the office after checkout. The room was immaculate and the building as charming as the owner. It's two minute walk from the light rail and numerous eateries. The Old City is a 10minute walk.

No bedside table and no tableware

We loved talking to our host and hearing about his life back in the day. We connected on a deeper level as fellow jews.