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  5. Reviews of Lago Suites Hotel

Reviews of Lago Suites Hotel

12 HaTa'asiya Street 3, Jerusalem, 9339329, Israel

#128 of 129 hotels in Jerusalem

Guests' Choice

Review score

Based on 35 hotel reviews

4.9

Score breakdown

  • Cleanliness

    5.4

  • Comfort

    5.5

  • Location

    5.1

  • Facilities

    5.4

  • Staff

    6.3

  • Value for money

    5.1

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 17 September 2023

    5.0
    spooky Location.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    The location is spooky. You can hear outside voices and noise inside of the room.

    Stayed in September 2023

  • Reviewed: 29 May 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    We shared the room with a lot of cockroaches and Moskitos. The room and it's equipment weren't clean and there were killed Moskitos on the bedsheets, which made us think that the sheet wasn't new either. The room was noisy too. The place was quite difficult to find due its location in some kind of backyard and between construction sites. The place wasn't valued the high price we paid.

    Free private parking, kind staff und interesting interior.

    Stayed in May 2023

  • Reviewed: 26 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    position -in Industrial areea

    Stayed in March 2023

  • Reviewed: 1 November 2022

    5.0
    The owner was after the third night of partying very apologetic and wanted to offer me compensation which I refused. The
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    There were three loud parties held right next door in three of the five nights I stayed there. I was kept awake until 3am the first night. The other two nights were not so loud but the noise came into the lodgings at 2 or 3 am and continued for some time until on the second of those nights I complained. No instructions were given about the shower. By fiddling around the first time I turned on the lights and I think in retrospect this is what activates the hot water. After putting up with the coloured lights in the shower for a couple of nights I figured out how to turn off the lights but then had cold showers for the following two days.

    The staff were helpful. I didn’t mention this to the owner but the ducting for the aircon seemed to go through the next door toilet with consequent smells.

    Stayed in November 2022

  • Reviewed: 5 January 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Rokom was dirty

    Owner

    Stayed in January 2025

  • Reviewed: 4 June 2024

    1.0
    The worst hotel I booked. I would rather sleep in my car
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty, bad smell, no soap, no fresh air in the room, noisy, bad location, unpleasant staff , no services available…

    Nothing

    Stayed in June 2024

  • Reviewed: 11 February 2024

    1.0
    You could say: "I wouldn't recommend going there."
    • Business trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    "My experience at [Hotel Name] was quite disappointing. The room wasn't clean, there was a lot of noise, frequent door disturbances, and a general lack of organization. There is no organized parking Cars also blocked me in the morning when I was rushing to work I hope these issues are addressed promptly for the sake of future guests."

    Nothing.

    Stayed in February 2024

  • Reviewed: 31 December 2023

    1.0
    I don’t recommended this place to anybody
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nothing

    Stayed in December 2023

  • Reviewed: 24 November 2023

    7.0
    Decent place if you want to stay in Southern J'lem.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Industrial location and appearance. Was hard to find.

    Clean room, helpful staff.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    1.0
    Fairly bad They left chewing Gums on the sheets!
    • Business trip
    • Solo traveller
    • King Suite with Spa Bath
    • Stayed 1 night

    The Place is located in the most awful location The Images on the site do not align with reality of the room and in general never again ~!

    price!

    Stayed in October 2023

  • Reviewed: 2 October 2023

    1.0
    Very poor
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The Hotel is a warehouse converted almost certainly illegally, as it has no semblance of a hotel. A shed wirh almost slum surroundings and almost impossible to find amoungst a rubbish dump.

    The free parking.

    Stayed in October 2023

  • Reviewed: 29 June 2023

    1.0
    A terrible experience. Dirty floors, mirrors, linen is tatty. Smells badly of smoke.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night

    The dirt and smell was unbearable. So we left after about an hour. Parking outside but access is bad. Mirror dirty, floors not clean at all. Linen tatty. No fridge. No water. No coffee corner. Asked for part refund but have been ignored.

    We did not like the stay.

    Stayed in June 2023

  • Reviewed: 6 June 2023

    1.0
    Very poor
    • Leisure trip
    • People with friends
    • Standard Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    Everything was not right

    It looks nothing like a hotel and property was not ready unclean

    Stayed in June 2023

  • Reviewed: 28 April 2023

    2.0
    This property should be avoided at all costs!!!
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night

    Access to the "Hotel" requires a round-the-block" trek because the steer has a barricade half way. We had to find directions on our own because the manager on the phone was no help. The place is located down an alley behind an industrial warehouse that shares the road and parking with trucks, forklifts, and workers. Upon checking in the manager could not take the time to put down his phone to properly check us in. Empty shampoo bottles on the floor of the shower and cigarette buts in the soap dish. Located on a warehouse with no windows, just a door. old furniture with broken bits. We stayed because we had no other choice, We slept in our clothes and never unpacked. We left in the morning with noone available to check us out or record our complaints. The "HOTEL" is a scam.

    There was very little to like about this property. It is not a hotel, it is a scam. Located in an industrial warehouse with forklifts driving about. AVOID THIS PROPERTY AT ALL COSTS.

    Stayed in March 2023

  • Reviewed: 8 April 2023

    2.0
    Terrible, horrible and bad. The worst hotel I stayed.
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 2 nights

    The staff - didn't know a word of English so we could not communicate with them at all. Just once we had another customer who helped us translate. Then the front desk was always unmanned and so we could not ask for soap as there was no soap in the room. We washed our faces with shampoo. When toilet paper ran out, front desk had no one for us to ask. The rooms reserved for us were not clean so we changed our rooms to smaller ones but a little better. Basically this was a nightmare to us. At nights there were loud noises by people. Once my wife had to go out and ask them to be quiet at 1.00am.

    From the time we entered, we were disappointed by one after another issue. So basically there was nothing that we liked.

    Stayed in April 2023

  • Reviewed: 22 March 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    The rooms were not as in the pictures, the location was really hidden and hard to find. The cleaning wasn't as it was supossed to be. There were a lot of parties in the locstion and we couldn't have a normal rest. Actually, for me, was a place were the boys take the girls to "have fun". In the early morning were fightings, i heard sounds like : "don't hit him!!" I don't recommend this place for anybody!!!!

    Nothing was good

    Stayed in March 2023

  • Reviewed: 9 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 10 nights

    This is a small very comfortable hotel with several rooms, each of which has a refrigerator, microwave, electric kettle, coffee machine, TV, air conditioning, shower with Jacuzzi bath and excellent Wi-Fi. In the fenced garden there is a small swimming pool. At 5-minute walk from here is the cultural and commercial "downtown" of this district with restaurants, shops, etc. The hotel staff are very energetic, very friendly and very young people who only a couple of months ago took over the management of this hotel. And improvements are already visible in comparison with previous reviews... The hotel is very clean, linen is changed daily. Tea, sugar, coffee (ground, instant and capsules), cutlery and dishes are available free on the common table - you can eat in the room. Convenient that there is a new large food store of the famous Yohannoff chain nearby, just 200 meters from here. You can buy there fresh bakery for breakfast in the morning, and later, around noon - salads, snacks and restaurant-quality hot dishes at very reasonable prices. Buses of 5 routes stop right there, on which you can with complete comfort get to either Old City, or Jerusalem Central (for a transfer to Dead Sea) in 20-25 minutes. At 10-minute walk from here there is the stop of the few Arab buses, therefore you are not out of touch with civilization on Shabbat. Great base for a budget sightseeing tour of Jerusalem.

    Stayed in July 2022

  • Reviewed: 15 October 2023

    4.0
    Disappointing
    • People with friends
    • Suite
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 21 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 17 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 17 June 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 2 January 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 17 October 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Suite
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 24 August 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

Showing 1 – 25

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