Reviews of Heleni Hotel 3 stars

Yoram's hospitality during my Shavuot visit and stay was second to none. This hotel feels like home away from home.

Nothing. I liked everything!

- The room has ants all over the place. we left a bag with food for an hour and had dozens of them on our food - There's no hot water! After turning on the boiler for 50 minutes, we had hot water for a minute or two. - The bathroom is flooded with water, and the toilet seat is barely attached and moves when you sit on it. - We received an automatic wake-up call at 5:20 in the morning without requesting it. We couldn't go back to sleep. - Other poor room conditions, tv glitching, only two small towels, etc. - The desk doesn't work on Shabbat, but they only told me the code to the hotel when i called to ask about parking. I don't know how they expected us to enter the hotel.

Did not eat in hotel. Shower broken. Bathroom smells like sewage or mildew. Heater works well but window doesnt keep out the cold. No chair in room 6.

Was clean, had all facilities, super close location to main street of Jaffa & bordered with Meir Sharim the ultra religious community, close walk to the old city. owners were not present on site when I was there however answered my every phone call & helped me out with whatever I needed. was best value for money at the time.

Lovely room. Comfortable bed, nice size run, nice simple design, good curtains, nice door to balcony. Easy to access. Quiet, private. Lovely terrace at the front for a morning coffee, to read, chat. No/not much storage space for clothes, but nice having a refrigerator to keep water cool.

The prime location, the interior design, the saftey feeling

We couldnt find someone in the reception, all was open when we arrived but there was no one in the hotel to speak with. That felt a bit starnge, there is no parking in the area

The location

I booked a room for my parents for a night. The room was different from what appears in the pictures (probably they took pictures of the nicer rooms), there was a strong smell of cigarettes, there were no towels and there was no representative of the hotel present (other guests contacted a hotel employee for them to ask for towels). They went to a concert and came back at night to find that the employee put 2 towels but they were dirty, the shower didn't close all the way, the shower head fell off the wall, the bathroom sink causes flooding if used and foam came out of the drain. In the morning there was also no representative of the hotel, later I spoke with him on the phone, he answered rudely and claimed that my parents (60+) tore the shower head from the wall themselves and that they should have left immediately after the check-in (most of the problems were discovered at night and they had tickets to a concert). Recommend to stay away!

Very cozy place

Helpful staff

Limescale in bathroom

Nothing. The building is cool, though.

The building.

Location