I felt safe there. It was on a side road. I did not like that the war started and cut my visit short. The main road was very noisy which I saw in other reviews, but at 11 PM all of the stores closed and it was quiet and I could get a good rest. It was not as noisy as staying in Astoria Queens where the city never sleeps.

The property is on a side road off of the main road with a parking area directly next door. The parking area cost 60 ILS a day. It is less than a mile to the Gate of Herod and slightly further to the Damascus Gate. We were able to easily explore the Old City and shops to visit. The rooms have a refrigerator, clean, nice mirror closet, clean towels and Dead Sea Soaps. We were there when “raging lion” war started on June 13. The owner Musharraf advised us to travel to Jordan and take the Amman Queen Ali airport to our destination. We did as he told and made it back to the US.

Stayed in June 2025

That I had to leave

The people, the staff, the manager Mustafa, the room view with balcony, the attentive staff always smiling always ready to help with a hello and a big smile, the small things make a great vacation totally amazing, I’ve gave it a ten out of ten but that doesn’t even do it justice, what a hotel experience

Stayed in May 2025

Great location 👌 greate staff

Stayed in May 2025

The location is very great

Stayed in April 2025

Nothing.

The hotel is really good. Standards are kept to a high level. It’s clean, great size rooms, fresh linen and toiletries Everyday. What makes this truly exceptional, is the location and the staff. Every single staff member is amazing. So helpful, so kind and made us and our children feel at home.

Stayed in April 2025

Everything is perfect. Not a single thing you can complain of

Stayed in March 2025

Everything. Not a single thing you can complain of

Stayed in March 2025

Staff´s very receptive

excelente

Stayed in February 2025

Staff members was owsem

Stayed in February 2025

Restaurant closed for dinner, we had to eat out. Only paper cups in the room. Breakfast a little disappointing.

Extremely friendly staff, location

Stayed in January 2025

The only thing is the mini heater is broken,but the place can manage the cold even without a heater.using a blanket is enough. the day we stay there, the people in the room next to ours are a little bit noisy,i hope they have soundproof rooms later on 😅 But not all the time..

I love the place.its clean and relaxing.the room is comfortable and really nice to sleep.the staff is really accommodating and nice.lots of stores around the area near the damascus Gate going to the old city It's really recommendable😊

Stayed in December 2024

To Wait for lift 🛗

Hope to visit for next time .

Stayed in December 2024

I recently had the pleasure of staying at New Capitol, and I can honestly say it was an unforgettable experience! From the moment I walked in, I was greeted with warm hospitality and a seamless check-in process. The staff went above and beyond to ensure my stay was perfect, always friendly, professional, and willing to help with any request. The room was absolutely stunning—spacious, immaculately clean, and beautifully decorated. The bed was incredibly comfortable, and I woke up feeling well-rested every morning. The amenities provided were top-notch, from the high-quality toiletries to the coffee station, which was a lovely touch. The hotel’s location was also ideal. The on-site restaurant served delicious meals, and the breakfast buffet was a standout, with an impressive selection of fresh and tasty options. One of the highlights of my stay was the outstanding service. Every member of the team genuinely seemed to care about making my experience exceptional. It’s rare to encounter such attention to detail, and I truly appreciated it. I highly recommend this hotel to anyone looking for a luxurious, relaxing, and memorable stay. I can’t wait to return!

Stayed in November 2024

Wooowww comfortable and clean good room.keep it up.

Stayed in August 2024

Amazing staff. Extremely helpful, generous, and welcoming. Very comfortable rooms at a good price.

Stayed in August 2024

Location was perfect with a lot of shops around, 5mins walking distance to the to Damascus gate.

Stayed in June 2024

On two occasions my access card didn't work and I had to get a new one.

This is a perfect location if you want to walk to the Old City or do some street shopping in East Jerusalem. The staff was very hospitable. The lobby is nice and the breakfast has many options.

Stayed in May 2024

The room was generally clean, but dated.

The New Capitol Hotel in Jerusalem has a great location for exploring the old city. The building is recessed from the street ensuring quiet surroundings. The rooms are a bit dated but the stand-out was the helpful and extremely friendly staff. There is a paid parking-lot right next door, which means arriving by car is very convenient.

Stayed in June 2024

Nothing

Clean close to old city staff Amazing

Stayed in May 2024

The hotel has a great and safe location for those seeking to be in Palestinian East Jerusalem. Very friendly and helpful staff. The rooms have good size and some with balconies looking at Salahuddin street.

Stayed in April 2024

The best part of this hotel was very friendly staffs! Whenever we needed something, they helped us really well.

Stayed in March 2024

The location is perfect in the city centre,, there is many restaurants and shops around the hotel,, very calm and quite , room is clean ,, bed is very comfy ,, room is warm and hot water all time ,, reception people are kind . For a one night accommodation I was very pleasure to be there ..

Stayed in January 2024

Everything was nice. I would surely choose it again next time

Stayed in November 2023

Great Location , beautiful surrounding atmosphere and great staff. The staff was friendly and helpful Everything about the hotel was exceptional. It was clean , Food was good and room itself was well equipped and comfortable. I was very pleased with my stay

Stayed in September 2023