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Reviews of Olive Tree Hotel

23 St. George Street, Jerusalem, 97200, Israel

#111 of 129 hotels in Jerusalem

Guests' Choice

Review score

Based on 61 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    7.7

  • Facilities

    7.0

  • Staff

    7.5

  • Value for money

    6.9

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 13 May 2025

    6.0
    The location is good, and the staff is kind, but everything needs to be updated.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are dingy and outdated. The carpet is dirty. We had clean sheets and towels and plenty of personal toiletries.

    Location, dining room area was nice

    Stayed in May 2025

  • Reviewed: 17 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 9 nights
    • Submitted via mobile

    We liked Olive Tree Hotel very much, we love this place.

    Stayed in July 2023

  • Reviewed: 9 June 2023

    6.0
    Over all, it was fine and the staff were friendly and helpful.
    • Leisure trip
    • Couple
    • Superior Double Room with Terrace
    • Stayed 8 nights
    • Submitted via mobile

    Need a batter light in the bathroom and the provision of a shaving point

    Very good variety and quality of food but there were no teaspoons on the table

    Stayed in June 2023

  • Reviewed: 9 June 2023

    6.0
    Pleasant
    • Business trip
    • Group
    • Superior Double/Twin Room
    • Stayed 1 night

    This hotel was good, but not great. The front desk staff were nice enough, but the staff in the restaurant weren't either very helpful or polite. With breakfast being offered over a 4 hour period every time we went for breakfast we felt like we were getting in the way and were a huge inconvenience. Not a huge deal, just not the best.

    Stayed in May 2023

  • Reviewed: 22 May 2023

    7.0
    In the main, it was a good experience.
    • Leisure trip
    • Couple
    • Superior Double Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    The location - according to the website, it was near the city centre, but it was too far to walk.

    The breakfast was great.

    Stayed in May 2023

  • Reviewed: 22 May 2023

    7.0
    Hotel with a good location but rooms are small
    • Leisure trip
    • Family with young children
    • Superior Double/Twin Room
    • Stayed 2 nights

    The beds were single beds and narrow and not the normal size you would expect in a hotel.THey are OK for smaller people but most europeans (larger Americans a real squeeze) would have problems.Stayed 2 nights and then moved to another hotel

    Location is very good and not far from Old City but generally caters for large tourist groups. The breakfast selection is exceptional and varied for all dietary requirements. Hotel is rather old and rooms are small.They need renovation

    Stayed in April 2023

  • Reviewed: 8 February 2023

    7.0
    enjoyed the stay overall
    • Leisure trip
    • Group
    • Superior Double Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Wanted to watch a sports event with some from our group and even though no other guests were using the bar area we were not allowed to watch the game there even though we had the necessary wire to connect to the TV to display the game.

    The property was nice, but the rooms were a bit dated. One member of our group was upgraded to a much nicer renovated room when they complained. If they are in the process of renovating all the rooms like this then I think the future is bright for this hotel. The lobby area was comfy as well and the food was above average.

    Stayed in January 2023

  • Reviewed: 1 January 2023

    8.0
    Comfortable stay in a good location.
    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We had dinner included. But there was no display or information given about the set menu. Or no questions asked when we sat down. We received large plates of mixed cooked meat of varying cooked-length i.e. medium rare steak and well done chicken. So if it was not to your liking or too much, then it would be a waste.

    We were able to check-in early. Buffet breakfast. Friendly staff who could speak English. Location of hotel. Good access to local and frequent bus services.

    Stayed in December 2022

  • Reviewed: 23 December 2022

    7.0
    very good location and friendly staff
    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    rooms could be a bit cleaner breakfast was the same throughout the stay sometimes no staff at reception to ask

    the location was good. friendly staff

    Stayed in December 2022

  • Reviewed: 23 October 2022

    8.0
    This is a centrally located hotel that has
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights

    The beds were not comfortable. We were exhausted at end of each day because of being so busy seeing the sights. We would have appreciated a more comfortable bed. We could not dislodge the sheet to pull all the way up, it was made so tightly.

    The food was wonderful...just like we remembered it. There was a large variety and excellent courteous wait staff.

    Stayed in October 2022

  • Reviewed: 20 October 2022

    7.0
    Interesting waiters gave me foil paper when I asked as I had to Daven before breakfast
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    What ever I didn’t like I spoke and addressed it with reception staff

    Reception were outstanding and understanding especially the females staff

    Stayed in October 2022

  • Reviewed: 11 September 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double/Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room is not big and there is not enough space to enlarge the luggage. The dinner in the hotel is expensive and not delicious.

    Friendly staff, free drinking water in a corner of the bar.

    Stayed in June 2022

  • Reviewed: 8 April 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior with terrace
    • Stayed 3 nights

    The lighting in bathroom was very dim. No 10 x mirror like the other room we had.

    The Terrace I selected was way bigger than I thought. The food was incredible.

    Stayed in April 2025

  • Reviewed: 31 December 2024

    1.0
    Will not return to this hotel
    • Leisure trip
    • Family with young children
    • Superior
    • Stayed 1 night
    • Submitted via mobile

    No parking even for fee No hangers No quality pillows Separate beds pretending to be one Torn drapes Heavily overpriced

    Location

    Stayed in December 2024

  • Reviewed: 30 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    All good, wss expect

    20 min walk to old city. Easy to drive to other locations.

    Stayed in September 2023

  • Reviewed: 27 September 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Premium Superior
    • Stayed 4 nights

    Overpriced hotel! They gave us 1 room for 4 people and we didnt have enough beds for the fourth of us. Sleeping there was very uncomfortable. I dont recommend this hotel at all. The rooms were next to the street, you could hear noise all night long. The rooms and bathrooms were very small

    Stayed in September 2023

  • Reviewed: 17 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Premium Deluxe
    • Stayed 1 night
    • Submitted via mobile

    Terrible breakfast and very poor service Don’t count with the parking on site

    Confortable room

    Stayed in September 2023

  • Reviewed: 13 August 2023

    4.0
    I won't stay their again
    • Leisure trip
    • Solo traveller
    • Premium Superior
    • Stayed 4 nights

    A/C would turn off when I left the room. After I long day of walking/site seeing to come back to a hot room was very disappointing. Also, the A/C would turn itself off in the middle of the night. Bed and bedding not comfortable. When I inquired to extend for one more night stay they said the price would be the same. When I came to extend the room the price increased by about $45 USD. I opted to leave and find another hotel that took was cheaper and more comfortable.

    Stayed in August 2023

  • Reviewed: 22 April 2023

    4.0
    they need to help more the people
    • Leisure trip
    • Group
    • Superior Double Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    staff are not really nice with the people, i was not really happy with the desk staff they don’t really help the people

    I like the food

    Stayed in April 2023

  • Reviewed: 19 April 2023

    9.0
    exactly what we were looking for
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    location staff was nice & accommodating- checked us in early!😀

    Stayed in April 2023

  • Reviewed: 22 February 2023

    9.0
    Excellent and friendly staff, good facilities and 20min walk to the old city
    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The double bed was two singles pushed together abs kept coming apart

    Food was great abs lovely room

    Stayed in February 2023

  • Reviewed: 10 January 2023

    4.0
    Somewhere between Booking.com and the front desk - someone managed to book four people into a 3 bed room for 275€ a nigh
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It's a long story not worth retelling but we wouldn't stay here again as a family.

    Grand ground-floor facilities and a great breakfast

    Stayed in January 2023

  • Reviewed: 2 January 2023

    1.0
    terrible stay
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    The room looks like it should cost 20us per night the bed moves when you turn in the bed, the furniture from the 1960s staff rude terrible experience I cannot believe this type of hotel even exist still

    nothing

    Stayed in December 2022

  • Reviewed: 30 December 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Superior Double Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    air condition terrible

    the hall and the entrance

    Stayed in December 2022

Showing 1 – 25

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