Reviews of Olive Tree Hotel
23 St. George Street, Jerusalem, 97200, Israel
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Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewLocation, dining room area was nice
Rooms are dingy and outdated. The carpet is dirty. We had clean sheets and towels and plenty of personal toiletries.
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewLocation
No parking even for fee No hangers No quality pillows Separate beds pretending to be one Torn drapes Heavily overpriced
,Dear Asher Thank you for your feedback. We’re sorry to hear that your experience wasn’t as expected. We apologize for the hangers, pillows and curtain issues you encountered, we will be addressing this with our team to ensure a more seamless and attentive experience for our guest. We hope to welcome you back soon for an even better experience. Best Regards,
,Dear Asher Thank you for your feedback. We’re sorry to hear that your experience wasn’t as expected. We apologize for the hangers, pillows and curtain issues you encountered, we will be addressing this with our team to ensure a more seamle… Show more
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewReviewed: 25 September 2024 · Stayed in September 2024
Verified reviewReviewed: 2 September 2024 · Stayed in August 2024
Verified reviewReviewed: 28 April 2024 · Stayed in April 2024
Verified reviewReviewed: 17 April 2024 · Stayed in April 2024
Verified reviewReviewed: 30 September 2023 · Stayed in September 2023
Verified review20 min walk to old city. Easy to drive to other locations.
All good, wss expect
Dear Cesar, Thank you for staying at the Olive tree Hotel and for writing this excellent review. We're delighted to read you enjoyed your stay with us and hope you'll come back and also recommend us to your family and friends. We wish you an excellent day ! The Management
Dear Cesar, Thank you for staying at the Olive tree Hotel and for writing this excellent review. We're delighted to read you enjoyed your stay with us and hope you'll come back and also recommend us to your family and friends. We… Show more
Reviewed: 27 September 2023 · Stayed in September 2023
Verified reviewOverpriced hotel! They gave us 1 room for 4 people and we didnt have enough beds for the fourth of us. Sleeping there was very uncomfortable. I dont recommend this hotel at all. The rooms were next to the street, you could hear noise all night long. The rooms and bathrooms were very small
Dear Sophia, First of all we would like to apologize for the inconvenience, there was a problem with the ordering platform when your ordered, our max capacity is a deluxe room is 2 adults and 2 children or 3 adults. After checking with the reception they said you checked in and out twice, and the second time the clerk said she proposed to you a bigger room and you have declined because you wanted to be right next to the other rooms. We hope that otherwise you had a good experience in Jerusalem, and hope to host you again and rectify your experience. Best regards, The Management
Dear Sophia, First of all we would like to apologize for the inconvenience, there was a problem with the ordering platform when your ordered, our max capacity is a deluxe room is 2 adults and 2 children or 3 adults. After checking with t… Show more
Reviewed: 26 September 2023 · Stayed in September 2023
Verified reviewReviewed: 17 September 2023 · Stayed in September 2023
Verified reviewConfortable room
Terrible breakfast and very poor service Don’t count with the parking on site
Dear Leon, Thank you for staying with us and also for taking the time to write this review. We're sorry to read that you're stay didn't meet your expectations. We get very great reviews on our food and especially our breakfast, as for the parking lot it is free of charge (not like many of other hotels in Israel) but as limited space and so first come first serve. wishing you a great day ! The Management
Dear Leon, Thank you for staying with us and also for taking the time to write this review. We're sorry to read that you're stay didn't meet your expectations. We get very great reviews on our food and especially our breakfast… Show more
Reviewed: 13 August 2023 · Stayed in August 2023
Verified reviewA/C would turn off when I left the room. After I long day of walking/site seeing to come back to a hot room was very disappointing. Also, the A/C would turn itself off in the middle of the night. Bed and bedding not comfortable. When I inquired to extend for one more night stay they said the price would be the same. When I came to extend the room the price increased by about $45 USD. I opted to leave and find another hotel that took was cheaper and more comfortable.
Dear Kenneth, Thank you for staying with us and also for taking the time to write us this review. Our AC system works only manually, your room's AC was probably shut down by one of the housekeeping staff when they cleaned up the room when unoccupied as they would do for any electric devices that were left on when no one is in the room. Since we're experiencing a serious heat wave, it most certainly took a bit of time to work properly when you came back, as for the AC turning off in the middle of the night, we wished you had notified us when it happened so we could have repaired it. As for the room price, they often change like the price of a plane ticket, and if you inquired on a certain day and ask to extend only a day or two later the price might have in fact changed. We're sorry that you didn't stay longer. Best regards, The management
Dear Kenneth, Thank you for staying with us and also for taking the time to write us this review. Our AC system works only manually, your room's AC was probably shut down by one of the housekeeping staff when they cleaned up the room … Show more
Reviewed: 24 July 2023 · Stayed in July 2023
Verified reviewReviewed: 23 July 2023 · Stayed in May 2023
Verified reviewReviewed: 17 July 2023 · Stayed in July 2023
Verified reviewWe liked Olive Tree Hotel very much, we love this place.
Dear Gudmundur, Thank you so much for that very good rate and great review. We hope will have the pleasure to host you again in the future. Sincerely, The management
Reviewed: 10 July 2023 · Stayed in July 2023
Verified reviewReviewed: 9 June 2023 · Stayed in June 2023
Verified reviewVery good variety and quality of food but there were no teaspoons on the table
Need a batter light in the bathroom and the provision of a shaving point
Dear Enid, Thank you for staying with us and also for taking the time to write us this review. We're sad to read your stay wasn't as good as you expected, even if you enjoyed very much the variety and quality of our food. We will do our best to take your remarks and better ourselves wherever possible. Best regards, The management
Dear Enid, Thank you for staying with us and also for taking the time to write us this review. We're sad to read your stay wasn't as good as you expected, even if you enjoyed very much the variety and quality of our food. We will … Show more
Reviewed: 9 June 2023 · Stayed in May 2023
Verified reviewThis hotel was good, but not great. The front desk staff were nice enough, but the staff in the restaurant weren't either very helpful or polite. With breakfast being offered over a 4 hour period every time we went for breakfast we felt like we were getting in the way and were a huge inconvenience. Not a huge deal, just not the best.
Dear Mark, Thank you for staying with us and also for taking the time to write us this review. We're sorry to read your stay didn't meet your expectation. We will try our best to rectify and better ourselves wherever possible. Best regards, The management
Dear Mark, Thank you for staying with us and also for taking the time to write us this review. We're sorry to read your stay didn't meet your expectation. We will try our best to rectify and better ourselves wherever possible. B… Show more
Reviewed: 22 May 2023 · Stayed in May 2023
Verified reviewThe breakfast was great.
The location - according to the website, it was near the city centre, but it was too far to walk.
Dear Angela, Thank you for staying with us and also for taking the time to write us this review. We're happy to read that you enjoyed your stay with us, especially the breakfast. Indeed the Hotel is well located between the old city and the new city, and 5-7 min. away from downtown Jerusalem by light rail. We hope we'll have the opportunity to host you again in the future. Best regards, The Management
Dear Angela, Thank you for staying with us and also for taking the time to write us this review. We're happy to read that you enjoyed your stay with us, especially the breakfast. Indeed the Hotel is well located between the old city a… Show more
Reviewed: 22 May 2023 · Stayed in April 2023
Verified reviewLocation is very good and not far from Old City but generally caters for large tourist groups. The breakfast selection is exceptional and varied for all dietary requirements. Hotel is rather old and rooms are small.They need renovation
The beds were single beds and narrow and not the normal size you would expect in a hotel.THey are OK for smaller people but most europeans (larger Americans a real squeeze) would have problems.Stayed 2 nights and then moved to another hotel
Dear David, Thank you for staying with us, and for writing us this review. We're happy to read you enjoyed our very good location and our excellent and large variety of food. We're sorry to read that the room size wasn't what you expected. Still, we hope you will recommend us to your family and friends. Wishing you a great day! The management
Dear David, Thank you for staying with us, and for writing us this review. We're happy to read you enjoyed our very good location and our excellent and large variety of food. We're sorry to read that the room size wasn't what … Show more
Reviewed: 8 May 2023 · Stayed in May 2023
Verified reviewReviewed: 8 May 2023 · Stayed in May 2023
Verified reviewThank you very much Malcom ! We hope to have the pleasure to host you again in the future. Best Regards, The Management
Reviewed: 22 April 2023 · Stayed in April 2023
Verified reviewI like the food
staff are not really nice with the people, i was not really happy with the desk staff they don’t really help the people
Dear Guest, Thank you for staying with us and also for writing us this review. We're sorry to read that your stay wasn't as you hoped for, we will check what went wrong with the reception and try to better ourselves wherever possible. We're happy to see you liked our food, and hope we'll have the opportunity to host you again and change your mind for the better. Best regards, The Management
Dear Guest, Thank you for staying with us and also for writing us this review. We're sorry to read that your stay wasn't as you hoped for, we will check what went wrong with the reception and try to better ourselves wherever possi… Show more