Reviews of Prima Palace Hotel
2A Pines Street, Jerusalem, 91013, Israel
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Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBreakfast was amazing!!!
Dear Shloime Thank you for posting your review. We are happy to hear that you have enjoyed your stay with us. It was our pleasure to host you and we hope to host you again in the future Avi-general manger Prima Palace hotel
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLocation is amaaazing! 3 minute walk to geulah, same to Rechov Yaffo. Great menu for breakfast!
Dear Malka Thank you very much for taking time to post your review We're happy to hear that you have enjoyed your stay with us. It was our pleasure to host you and we hope to host you again in the future.. All the best Avi-general manger Prima Palace hotel
Dear Malka Thank you very much for taking time to post your review We're happy to hear that you have enjoyed your stay with us. It was our pleasure to host you and we hope to host you again in the future.. All the best Avi-general mange… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in May 2025
Verified reviewOur stay at the Prima Palace Hotel in Jerusalem and had a wonderful experience! The upgraded room with a balcony on the first floor was a great choice - it was comfortable and clean. The staff were friendly and made our stay even more enjoyable. The Shabbat food and breakfast were delicious, with a big variety of options. Plus, the location is fantastic - within walking distance to the Kotel. Highly recommend
Dear Masri Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future. Best regards Avi-general Manager Prima Palace hotel
Dear Masri Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future. Best regards Avi-general Manager Prima Palace hot… Show more
Reviewed: 12 June 2025 · Stayed in May 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewI had an incredible stay at this hotel! From the moment I arrived, the experience was top-notch. The rooms were exceptionally clean, and every detail felt thoughtfully maintained. Breakfast each morning was fresh, delicious, and offered a great variety. A special thank you to the manager, Avi, who went above and beyond to make sure everything was perfect. He was incredibly helpful and accommodating throughout our stay, which truly made a difference. Highly recommend this place—can’t wait to come back!
Hello Issy Thank you very much for your feedback and warm words. It was a pleasure and honor to host you and I am very happy to hear that you have enjoyed your stay with us. we are truly looking forward to welcoming you back at the Prima Palace hotel. Best regards Avi-general manger Prima Palace hotel
Hello Issy Thank you very much for your feedback and warm words. It was a pleasure and honor to host you and I am very happy to hear that you have enjoyed your stay with us. we are truly looking forward to welcoming you back at the Prima Pa… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReallt enjoyed everything vy convenient
Dear Malka Thank you very much for your feedback and kind words. We are happy to hear that you have had a good stay with us. We were happy to host you and we hope to host you again in the future. Avi-general manger Prima Palace hotel
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewIsraeli breakfast is awesome!!! The staff were so attentive and helpful to all our requests. The location was perfect to access the bus and light rail services. Would definitely stay here again.
No issues whatsoever.
Dear Oded Thank you very much for the compliments and kind words. I am happy to hear that you have enjoyed your stay with us. it was a pleasure and honor to host you. On behalf of all our staff members , we thank you and hope to host you again Avi - General Manager Prima Palace hotel
Dear Oded Thank you very much for the compliments and kind words. I am happy to hear that you have enjoyed your stay with us. it was a pleasure and honor to host you. On behalf of all our staff members , we thank you and hope to host you… Show more
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewI was there a few times they have good kosher food I had a breakfast one of a kind
Dear Mr. Brach Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future. Best, Avi Boudrehem General Manager
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewMy arrival was wonderful thanks to the kindmess and attentive service of Elsa. I arrived at 5 am and she made me feel very welcome. The room is lovely everything new. The bed is the most comfortable bed I have been in for a long time. The showers are incredible, new, power shower on top and hand held as well. Nice bath products and chocolates! The lobby is cozy and inviting. The breakfast fresh and plentiful, great salads eggs and other hot choices. I am very picky about eggs, and theirs were perfectly cooked. GREAT coffee. Wonderful looking cakes which were difficult to resist. I WOULD like to make a particular mention of the manager, Avi, who gave considerable attention to an issue I had. He showed care consideration and patience and really listened, which is only to be found in a true professional. Thank you very much Avi. Also thanks to Dina at the desk, another lovely man whose name I can't spell well, Ahmron(sorry) as well as Jolly in housekeeping. RECOMMEND!!!!
Street traffic a little can be heard but this is a big city so very difficult to avoid
Fear Julie Thank you for taking time to post your review. This is highly appreciated. I am happy to hear that you have had a wonderful stay with us. I will make sure to convey you compliments to all of our staff members. We will be happy to host you at the Prima Palace , for your next visit to Jerusalem Sincerely yours Avi- General Manager Prima Palace hotel
Fear Julie Thank you for taking time to post your review. This is highly appreciated. I am happy to hear that you have had a wonderful stay with us. I will make sure to convey you compliments to all of our staff members. We will be happ… Show more
Reviewed: 4 April 2025 · Stayed in April 2025
Verified reviewFriendly staff Good breakfast
Dear Abraham Thank you very much for your feedback. we are happy to hear that you have enjoyed your stay with us. We hope to have the honor of hosting you again in the future. Thank you Avi Boudrehem-General Manager
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewI booked this hotel for my partners, and the experience was truly superb. The owner went above and beyond—upgraded their room, was extremely patient and kind, and even left thoughtful birthday notes in the room. You can tell the staff genuinely care about their guests. The breakfast was fresh, tasty, and offered a nice variety. The location is excellent—just a short walk to Machane Yehuda Shuk and the city center, making it easy to explore the area on foot.
Dear Arielon22 Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future. Best, Avi Boudrehem General Manager
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewDear Meir Thank you for you feedback. We are happy to hear that you have enjoyed your stay at the Prima Palace hotel. we look forward to having you as our guest again in the future Avi Boudrehem-General Manager
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewexcellent
there was no air conditioning it was unusually hot weather
Dear Abraham Thank you for taking time to post your review. We are glad to hear that you have enjoyed an excellent stay with us. Our apologies for the air-conditioning issue. This was an unexpected heat wave and the hotel system was still on heat. We hope to see you as our guest again in the future . Avi Boudrehem,General Manager The Prima Palace hotel
Dear Abraham Thank you for taking time to post your review. We are glad to hear that you have enjoyed an excellent stay with us. Our apologies for the air-conditioning issue. This was an unexpected heat wave and the hotel system was still … Show more
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 February 2025 · Stayed in January 2025
Verified review