Reviews of Prima Royale Hotel
3 Mendale Street, Jerusalem, 92147, Israel
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe location of the hotel is perfect, it is less than a ten minute walk to the Old City. Being in West Jerusalem, you won't have to worry about where to eat since you have access to all the local vendors and eateries surrounding the hotel. Also Jaffa Street is only a few blocks from the hotel where you can find essentially anything you need from utility products to wonderful local foods and to experience the city atmosphere.
No complaints—nothing could have been better.
Thank you so much for your warm recommendation! We're delighted that you enjoyed our hotel's fantastic location. Our central spot in West Jerusalem indeed offers easy access to the Old City and a wide variety of local eateries and shops. We look forward to welcoming you back soon to provide you with another wonderful experience. Nadya Abed, Guest Relations Manager
Thank you so much for your warm recommendation! We're delighted that you enjoyed our hotel's fantastic location. Our central spot in West Jerusalem indeed offers easy access to the Old City and a wide variety of local eateries and shops. We… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewI appreciated the staff phone call to my room soon after my arrival informing me if I need anything to dial 0 and will bring assistance or additional items such as a towel to the room. Housekeeping brought us upon arrival in the room a box of chocolate that we enjoyed.
Dear Anonymous, Thank you for your wonderful feedback! I'm delighted to know that you enjoyed your stay at Prima Royale. Our team is dedicated to providing personalized and exceptional service, and I'm glad the call to your room was helpful. It's great to hear that the chocolates in your room were to your liking. We look forward to welcoming you back soon for another fantastic experience. Best regards, Eliran Sinai, Assistant General Manager
Dear Anonymous, Thank you for your wonderful feedback! I'm delighted to know that you enjoyed your stay at Prima Royale. Our team is dedicated to providing personalized and exceptional service, and I'm glad the call to your room w… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGreat room, clean, comfy, spacious. Good shower.
Thank you very much, Ter2709, for your wonderful feedback! We're delighted to know you enjoyed our spacious and clean room, as well as the comfortable shower. At Prima Royale, we take pride in offering high-standard hospitality experiences, and we're glad we met your expectations. Our team is always here to ensure your stay is perfect, and we appreciate your high ratings in all categories. We look forward to welcoming you back soon for another unforgettable experience. Eliran Sinai, Assistant General Manager
Thank you very much, Ter2709, for your wonderful feedback! We're delighted to know you enjoyed our spacious and clean room, as well as the comfortable shower. At Prima Royale, we take pride in offering high-standard hospitality experien… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewthe location was very convenient, and the price was good
breakfast that served every morning wasn't fresh
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewRooms were nice sized, very clean and comfortable. Location was excellent, breakfast was very nice. We enjoyed the rooftop for sitting under the stars at night and the free parking in the center of Jerusalem was a bonus.
Thank you so much for your positive feedback! I'm delighted to know that you enjoyed your stay at Prima Royale Hotel. It's wonderful to hear that the comfortable and clean rooms, excellent location, and great price added to your pleasure. Our rooftop is indeed a special spot to relax under the stars, and I'm glad you enjoyed it. Additionally, I'm pleased that the free parking in the center of Jerusalem was a bonus for you. We look forward to welcoming you back soon for another delightful experience.
Thank you so much for your positive feedback! I'm delighted to know that you enjoyed your stay at Prima Royale Hotel. It's wonderful to hear that the comfortable and clean rooms, excellent location, and great price added to your pleasure. O… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewI had not purchased breakfast, but they generously gave it to me. They could not have been more helpful with Luggage or any needs that I may have during my stay.
Although it was a hot summer day, they had the air conditioner on too high for when I walked in, and I never could warm up that room. There also are no plugs in the bathroom.
Thank you for your kind words about our hotel. I'm delighted you found our staff helpful and appreciated the cleanliness. It's wonderful to know our team could assist with your needs, including offering breakfast. I apologize for the air conditioning being too high and the lack of plugs in the bathroom. We'll look into these issues to enhance our guests' experience. We'd love to welcome you back on your next visit. Thank you for choosing us!
Thank you for your kind words about our hotel. I'm delighted you found our staff helpful and appreciated the cleanliness. It's wonderful to know our team could assist with your needs, including offering breakfast. I apologize for the air co… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewLocation, well worth the price recommended
Thank you for your positive feedback! I'm delighted to know that you found our location to be worth the price. We at Prima take pride in our convenient locations, allowing guests to enjoy everything the area has to offer. We would be thrilled to welcome you back soon and provide you with another great experience.
Thank you for your positive feedback! I'm delighted to know that you found our location to be worth the price. We at Prima take pride in our convenient locations, allowing guests to enjoy everything the area has to offer. We would be thril… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewNo parking for us Breakfast was so so
Thank you for your feedback. I'm sorry to learn that you had difficulty finding parking at our hotel. We are working on additional solutions to enhance this experience for our guests. Regarding breakfast, we strive to offer a wide and quality selection, and we would love to hear any suggestions for improvement. We hope you'll give us another opportunity in the future to show you the improvements. We look forward to welcoming you again.
Thank you for your feedback. I'm sorry to learn that you had difficulty finding parking at our hotel. We are working on additional solutions to enhance this experience for our guests. Regarding breakfast, we strive to offer a wide and quali… Show more
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in May 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewWe had a wonderful stay. We were upgraded to a gorgeous suite on the 7th floor which was amazing and beyond our expectations,. Location is very quiet, but right down the street is loads of public transportation and many things are in easy walking distance. Especially to Emek Rafaim street and Azza street that have lots of cool restaurants and pubs! A very special thanks for the terrific upgrade. We will certainly be back !
Everything was really great!
Thank you so much for your kind words and for sharing your experience! We're delighted you enjoyed the suite upgrade and appreciated the peaceful yet central location near Emek Refaim and Azza streets. It’s wonderful to know the upgrade made your stay extra special — I’ll be sure to pass along your appreciation to the team. We look forward to welcoming you back to Prima Royale for another exceptional stay in Jerusalem! Eliran Sinai, Assistant General Manager
Thank you so much for your kind words and for sharing your experience! We're delighted you enjoyed the suite upgrade and appreciated the peaceful yet central location near Emek Refaim and Azza streets. It’s wonderful to know the upgrade ma… Show more
Reviewed: 12 June 2025 · Stayed in May 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewThank you for your kind words! I'm delighted to hear that you very much enjoyed your stay at our hotel. We strive to provide an excellent experience for our guests and it’s wonderful to know we met your expectations. We look forward to welcoming you back for another enjoyable stay. Nadya, Guest Relations Manager
Thank you for your kind words! I'm delighted to hear that you very much enjoyed your stay at our hotel. We strive to provide an excellent experience for our guests and it’s wonderful to know we met your expectations. We look forward to welc… Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewA lovely hotel in a relatively quiet location. Friendly staff. Excellent breakfast. Lovely clean room with fridge. Beautiful roof terrace. This is our second visit and definitely will not be our last. Thank you to all the staff who made our stay so pleasant.
Nothing.
Thank you so much for your lovely recommendation! I'm thrilled to hear that you enjoyed our quiet location, friendly staff, excellent breakfast, and clean rooms with fridges. The beautiful roof terrace is indeed a special highlight. We are delighted to welcome you back for the second time and even more pleased to hear that it won't be your last. Thank you for choosing Prima Royale Hotel, and we look forward to welcoming you again soon! Nadya Abed, Guest Relations Manager
Thank you so much for your lovely recommendation! I'm thrilled to hear that you enjoyed our quiet location, friendly staff, excellent breakfast, and clean rooms with fridges. The beautiful roof terrace is indeed a special highlight. We are … Show more
Reviewed: 26 May 2025 · Stayed in April 2025
Verified reviewGood, comfortable rooms, friendly staff but mainly an amazing breakfast menu.
Thank you for your feedback! I'm delighted to hear that you enjoyed the cleanliness of our hotel, the comfortable rooms, and the friendliness of our staff. It's wonderful that our breakfast buffet stood out as a highlight of your stay. We look forward to welcoming you back for another excellent experience at Prima Royale Hotel.
Thank you for your feedback! I'm delighted to hear that you enjoyed the cleanliness of our hotel, the comfortable rooms, and the friendliness of our staff. It's wonderful that our breakfast buffet stood out as a highlight of your stay. We l… Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified review