Reviews of Ramada Jerusalem Hotel 4 stars
6 Ze'ev Vilnay Street Ruppin Bridge, Jerusalem, 91033, Israel
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewI liked the staff that was friendly specially thanks to Mohamad & Noor & the senior receptionist. The breakfast was good.
The rooms & furniture in rooms are outdated needs to be renovated besides more emphasis should be on cleanliness.
Good morning Najy, Thank you for sharing your review - we were glad to read that you enjoyed your stay, especially the service you received from our staff (I passed on your compliments with thanks), and the breakfast buffet! Regarding your second comment, I have passed on your feedback to the relevant parties in an effort to improve. Best, Juliet
Good morning Najy, Thank you for sharing your review - we were glad to read that you enjoyed your stay, especially the service you received from our staff (I passed on your compliments with thanks), and the breakfast buffet! Regarding your … Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewRoom is big with very good furniture, clean with nice view. Very nice indoor pool. Good diary restaurant at the lobby floor.
Bed not so comfortable. Reception desk team not helpful as one might expect.
Good afternoon Or, We were delighted to read that you enjoyed your stay with us - in part the comfort; the size, cleanliness, and view from the room; our Health Club; and the hotel facilities! Regarding your other comments, I passed them on to the relevant parties in an effort to improve. We hope to host you again, soon! Best, Juliet
Good afternoon Or, We were delighted to read that you enjoyed your stay with us - in part the comfort; the size, cleanliness, and view from the room; our Health Club; and the hotel facilities! Regarding your other comments, I passed them on… Show more
Reviewed: 30 July 2025 · Stayed in May 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewHi, Firstly i would truly like to thank Hatem, the manager of the food court. His service was excellent, making sure we were taken care of and had everything we needed. I also appreciate the fact that his staff also reflected a high level of excellence.
Good afternoon Reuven, Thank you for taking the time to review your stay - we were delighted to read that you enjoyed the time you spent with us, in part because of the service you received from our staff (I have passed on your compliments to the relevant parties with thanks!)! We look forward to welcoming you again, soon (and possibly even receiving a higher rating!). Best, Juliet
Good afternoon Reuven, Thank you for taking the time to review your stay - we were delighted to read that you enjoyed the time you spent with us, in part because of the service you received from our staff (I have passed on your compliments … Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewAmazing staff. 2 pools. Good rooms. Restaurant on premises
We had no idea outdoor pool closed early
Good afternoon Esther, Thank you for taking the time to review your stay - we were delighted to read that you enjoyed the service you received from our staff, the rooms, and our restaurant! Re: your second comment, I passed it on to the relevant parties in an effort to improve, but generally the outdoor pool is open all day until 6PM currently (and the indoor pool is available for your enjoyment for several more hours). We look forward to welcoming you amongst our guests again. Best, Juliet
Good afternoon Esther, Thank you for taking the time to review your stay - we were delighted to read that you enjoyed the service you received from our staff, the rooms, and our restaurant! Re: your second comment, I passed it on to the rel… Show more
Reviewed: 18 July 2025 · Stayed in May 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe location is generally fine.
The hotel feels outdated and poorly maintained, with everything looking worn-out and shabby. Parking is unavailable since staff take up the spaces. Maintenance and staff attention were generally lacking, though a few staff members were exceptionally kind and capable, albeit in the minority. Having stayed at other hotels in Jerusalem recently, it's clear you can find much better value for your money elsewhere.
Good morning DavidMH, We were glad to hear that you enjoyed the location, as well as the service you received from our staff. We were sorry to read that part of your stay did not reach your expectations - I have passed on your comments to the relevant parties in an effort to improve. Best, Juliet
Good morning DavidMH, We were glad to hear that you enjoyed the location, as well as the service you received from our staff. We were sorry to read that part of your stay did not reach your expectations - I have passed on your comments to … Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewV nice
Everything
Good morning Robert, Thank you for taking the time to rate and review - we were so glad to read that you enjoyed your stay. We hope to host you again (and possibly receiving a higher rating!). Best, Juliet
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewClean. Great service
Shalom Alon, Thank you for rating your stay - we were delighted to read that you enjoyed, especially the cleanliness and the service you received from our team! We look forward to hosting you again, soon. Best, Juliet
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in July 2025
Verified reviewSwimming pool and well run and the reception was very efficient and helpful.
Shalom Michael, We were delighted to read that you enjoyed your stay with us, in particular the Health Club and the service you received from our staff! We look forwarding to welcoming you again, soon! Best, Juliet
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewBreakfast good Room - good
There were directions in the hotel to indicate where the pool or gym were situated The outdoor pool was closed due to the war?
Good afternoon Selwyn, We were glad to hear that you enjoyed your stay, in part because of the breakfast buffet and the Health Club. Our outdoor pool was closed by order of the Homefront Command during the dates you stayed (as a result of the war), but iI passed on your comment in any case to the relevant department in an effort to improve. Best, Juliet
Good afternoon Selwyn, We were glad to hear that you enjoyed your stay, in part because of the breakfast buffet and the Health Club. Our outdoor pool was closed by order of the Homefront Command during the dates you stayed (as a result of t… Show more
Reviewed: 26 June 2025 · Stayed in May 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in May 2025
Verified reviewReviewed: 13 June 2025 · Stayed in May 2025
Verified reviewReviewed: 10 June 2025 · Stayed in May 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewThe staff are very friendly and willing to help anytime, breakfast experience would not be as great without the excellent staff especially Hatem the manager, thank you so much for your kindness and warm welcome🙏🙏
Hind shalom, Thank you for sharing your review - we were so happy to read that you enjoyed your stay, especially the service you received from our dining room staff (I have passed on the compliments with thanks!). We look forward to hosting you again (and possibly even receiving a higher rating!). Best, Juliet
Hind shalom, Thank you for sharing your review - we were so happy to read that you enjoyed your stay, especially the service you received from our dining room staff (I have passed on the compliments with thanks!). We look forward to hosting… Show more
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewnothing thAT THE SHEETS WAS SMELIING
EVRYTHING
Good afternoon Mend, We were sorry to read that your stay did not meet your expectations - we hope that when you contacted a manager that your concerns were addressed. Best, Juliet