Location.

Swimming pools.

Stayed in August 2025

We specifically chose this hotel for the spa but when we arrived, it was closed for renovations. The manager explained that recently the spa and hotel are now 2 separate businesses. The hotel has no influence on the spa operations. He kindly and professionally handled our disappointment and gave us other perks to enlighten our hearts.

The front desk receptionist was welcoming during a busy Shabbot time. They kept our luggage while we waited for our room to be ready. Our room had an exceptional view of the city. It was clean and comfortable. We had a suite, and it was spacious. The dinner and breakfast buffet offered more than enough with a variety of healthy, fresh-made options. It was a pleasant stay, and we were able to take a day to rest and be refreshed during our busy travels. I gladly recommend this hotel.

Stayed in June 2025

Very minor - there were no shelves in the room fridge and no freezer.

Synagogue on premises, kosher food, heated pool, Turkish bath - great! Spacious rooms, quiet, a lot of toiletries, comfortable beds, clean linen and abundance of towels.

Stayed in December 2024

Breakfast and reception workers, room service, excellent

Stayed in December 2024

Sheets are not pure cotton and that really bothered me. Was not cold and crisp against the skin. Also I don’t like all these little bottles of shampoo etc. prefer how other hotels are doing it with having big bottles on the wall. Much greener. There was also no place to hang used bath towels so you are forced to leave them on the floor which means they are washed every day. I mean who really needs that in all honesty! Housekeeping could also tidy a little bit more. They made the beds but could have straightened shoes on the floor. That extra little touch would have been nice.

Spacious feeling about the whole Hotel. Reasonably well kept up. Excellent breakfast. Really lovely staff and was clean.

Stayed in December 2024

The staff

everything

Stayed in October 2024

breakfast was fair, not more than that

location was perfect, rooms were good

Stayed in August 2024

This is my third visit to the hotel, the previous two times it was excellent in all aspects, but today there was a lot of noise, people gathered everywhere, children playing loudly, even in the early morning hours, no rest, a lot of guests.

It’s a great place to stay in jerusalem, close to everything that you need to do or to visit. The food is plentiful and the workers are the best.

Stayed in August 2024

Nothing

Staff, foods , piano player was excellent!!! In the bar at night. Very talented excellent entertainment.

Stayed in August 2023

Everything Ok

My Hotel in Jerusalem

Stayed in April 2023

nothing

all 😊

Stayed in June 2023

Location is good

Stayed in May 2023

carpet at entrance always dirty. staff at the door and front desk not really helpful nor friendly. very sweet housekeeper

location

Stayed in April 2023

המקלחת לא נגישה

Stayed in January 2023

The housekeeping door slammed all day long across form our room, terrible management to let this continue. The hotel needs a silencer for that slamming door or foam when it closes after workers being in the room and leaving it. The front desk men would not let us have any grace at all to stay, not even 15 min, that was wrong. The room was too warm a few times. The attitude of front desk staff of a few must change, not friendly enough for hotel front line workers. The workers were too loud while working and the guests heard them too often loudly. They need a workers how to professional course.

There were no fresh omelets or fresh eggs by a cook as day before. On the second day and it was NOT shabbath. MY husband was told an omelet would come from upstairs but it never came and we left. The coffee staff was rude and debilitating, a man talked down to me to move at the coffee station and he was staff, very out of line. The greeter was nice and most staff there were good but that one guy had hostility issues it seems. booo! It seemed to be lacking true genuine friendly service. It was as if the workers did not want to be there some of them, no smiles etc.

Stayed in December 2022

near by interesting place & hilly environment need to go out for tour pick up

huge hotel with meeting facility

Stayed in September 2022

Restaurants and the food choices after breakfast were not many. There was no reply from the guest services despite multiple attempts to contact them. They never pick up the phone☹️.

The front desk staff were very friendly, especially, Anas Ish, Amit and Elad. Overall good experience though a little expensive for the facilities provided.. Breakfast spread was very good.

Stayed in September 2022

Selection of wines in the restaurant could be better;)

Almost everything was great!

Stayed in June 2025

We were very surprised how the hotel gain high rates and it’s one of the Dan hotels ?😏, The rooms are outdated and the cleaning needs a to be much more efficient at this level of hotel rate . In one of the rooms we found hire on the pillows and it seems that the mattress covers were not change… in the other room the bath had seen better days ….

We booked 2 rooms for only one night in Jerusalem and we arrived at 10pm, The hotel is in a great location, the parking is easy, the staff were wonderful and wormed in particular the front desk employee he try to help as best they can. The outside of the hotel is very nice and clean. Rooms service was also good 😊

Stayed in July 2025

Not for family, crowded, staff doesn't care, pool disgusting.

Nothing really

Stayed in June 2025

Empty minibar!! Room service menu limited. No USB ports.

Breakfast

Stayed in May 2025

Indoor pool -no kids till at least 11:00

The breakfast was amazing!

Stayed in April 2025

I went with my boyfriend for a weekend. The hotel was loud and there were only families. Executive rooms share balconies which means, no privacy with other rooms. We couldn’t even regulate the temperature in the room as it was controlled by the hotel.

Staff was nice and kind. I loved the gym.

Stayed in February 2025

Everything was fine and beautiful

Stayed in July 2024