Reviews of Dan Jerusalem Hotel
32 Lehi Street, Jerusalem, 97856, Israel
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewSwimming pools.
Location.
Dear Guest, Thank you for choosing to stay at the Dan Jerusalm Hotel. We greatly appreciate your positive feedback. Best Regards Erez Aviv Media Manager Dan Hotels in Jerusalem
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in June 2025
Verified reviewAlmost everything was great!
Selection of wines in the restaurant could be better;)
Dear Guest, Thank you for choosing to stay at the Dan Jerusalm Hotel. We greatly appreciate your positive feedback. Best Regards Erez Aviv Media Manager Dan Hotels in Jerusalem
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewWe booked 2 rooms for only one night in Jerusalem and we arrived at 10pm, The hotel is in a great location, the parking is easy, the staff were wonderful and wormed in particular the front desk employee he try to help as best they can. The outside of the hotel is very nice and clean. Rooms service was also good 😊
We were very surprised how the hotel gain high rates and it’s one of the Dan hotels ?😏, The rooms are outdated and the cleaning needs a to be much more efficient at this level of hotel rate . In one of the rooms we found hire on the pillows and it seems that the mattress covers were not change… in the other room the bath had seen better days ….
Dear Nadav, Thank you for choosing to stay at the Dan Jerusalem Hotel. We appreciate every feedback we receive which help us to strive towards the perfect hosting experience. We hope to see you again soon. Best Regards, Erez Aviv Media Manager Dan Hotels in Jerusalem
Dear Nadav, Thank you for choosing to stay at the Dan Jerusalem Hotel. We appreciate every feedback we receive which help us to strive towards the perfect hosting experience. We hope to see you again soon. Best Regards, Erez Aviv Media Mana… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewNothing really
Not for family, crowded, staff doesn't care, pool disgusting.
Dear Guest, Thank you for choosing to stay at Dan Jerusalem. We received your feedback. Our goal is the comfort and enjoyment of our guests and we sincerely regret those occasions when this is not achieved. We look forward to hosting you and your family again and we will do our utmost to make your future vacation enjoyable. Best Regards, Erez Aviv Guest Experience Manager
Dear Guest, Thank you for choosing to stay at Dan Jerusalem. We received your feedback. Our goal is the comfort and enjoyment of our guests and we sincerely regret those occasions when this is not achieved. We look forward to hosting you an… Show more
Reviewed: 26 June 2025 · Stayed in May 2025
Verified reviewNot in the center.
Dear Guest, Thank you for choosing to stay at the Dan Jerusalem Hotel and thank you for the positive review. Best Regards, Erez Aviv Dan Jerusalm Hotels Media Manager
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewThe front desk receptionist was welcoming during a busy Shabbot time. They kept our luggage while we waited for our room to be ready. Our room had an exceptional view of the city. It was clean and comfortable. We had a suite, and it was spacious. The dinner and breakfast buffet offered more than enough with a variety of healthy, fresh-made options. It was a pleasant stay, and we were able to take a day to rest and be refreshed during our busy travels. I gladly recommend this hotel.
We specifically chose this hotel for the spa but when we arrived, it was closed for renovations. The manager explained that recently the spa and hotel are now 2 separate businesses. The hotel has no influence on the spa operations. He kindly and professionally handled our disappointment and gave us other perks to enlighten our hearts.
Dear Jane, Thank you for choosing to stay at the Dan Jerusalem Hotel. We were happy to receive your positive feedback, Hope to see you again soon. Best Regards. Erez Aviv Media Manager
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewBreakfast
Empty minibar!! Room service menu limited. No USB ports.
Dear Mclain, Thank you for choosing to stay at the Dan Jerusalem Hotel. We appreciate every feedback we receive which help us to strive towards the perfect hosting experience. We hope to see you again soon. Best Regards, Erez Aviv Media Manager Dan Hotels in Jerusalem
Dear Mclain, Thank you for choosing to stay at the Dan Jerusalem Hotel. We appreciate every feedback we receive which help us to strive towards the perfect hosting experience. We hope to see you again soon. Best Regards, Erez Aviv Media Ma… Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewThe breakfast was amazing!
Indoor pool -no kids till at least 11:00
Dear Malka, Thank you for staying at the Dan Jerusalem Hotel, It was wonderful reading your lovely review, Hope to see you again soon. Best Regards, Erez Aviv Dan Hotels in Jerusalem Media Manager
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewWe had a wonderful stay at this hotel! From the moment we arrived, we received warm and personalized service from the staff. To our delight, we were upgraded to a spacious room with a breathtaking view of the Old City, which made our stay even more special. The service was professional, the atmosphere was welcoming, and every detail was thoughtfully taken care of. A fantastic experience.
Dear Guest, Thank you for choosing Dan Jerusalem. We appreciate that you took time to send us your positive feedback. We hope to see you again on your next vacation. Best Regards, Erez Aviv Guest Experience Manager Dan Jerusalem Hotels
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewStaff was nice and kind. I loved the gym.
I went with my boyfriend for a weekend. The hotel was loud and there were only families. Executive rooms share balconies which means, no privacy with other rooms. We couldn’t even regulate the temperature in the room as it was controlled by the hotel.
Dear Guest, Thank you for choosing to stay at Dan Jerusalem. We received your feedback. Our goal is the comfort and enjoyment of our guests and we sincerely regret those occasions when this is not achieved. We hope we will have another chance to meet your expectations in the future, Best Regards, Erez Aviv Guest Experience Manager Dan Jerusalem Hotels
Dear Guest, Thank you for choosing to stay at Dan Jerusalem. We received your feedback. Our goal is the comfort and enjoyment of our guests and we sincerely regret those occasions when this is not achieved. We hope we will have another chan… Show more
Reviewed: 26 January 2025 · Stayed in December 2024
Verified reviewReviewed: 1 January 2025 · Stayed in December 2024
Verified reviewSynagogue on premises, kosher food, heated pool, Turkish bath - great! Spacious rooms, quiet, a lot of toiletries, comfortable beds, clean linen and abundance of towels.
Very minor - there were no shelves in the room fridge and no freezer.
Dear Ovadya, Thank you for choosing the Dan Jerusalem hotel, and thank you for sharing your lovely feedback. We are pleased to hear that you enjoyed your stay with us, and have taken your comments to our attention. The entire staff here will be more than happy to welcome you again! Best regards, Kinneret
Dear Ovadya, Thank you for choosing the Dan Jerusalem hotel, and thank you for sharing your lovely feedback. We are pleased to hear that you enjoyed your stay with us, and have taken your comments to our attention. The entire staff here wil… Show more
Reviewed: 17 December 2024 · Stayed in December 2024
Verified reviewBreakfast and reception workers, room service, excellent
Dear yuliia First of all, I would love to Thank you for choosing the Dan Jerusalem Hotel and we appreciate your time for write feedback to us . We appreciate all the feedbacks that we are receiving from our guests as it helps us learn and improve. The hotel's management and staff invest a lot of resources to give you and our guests a good service, quality and strive to satisfy our guests, while matching the high standards of the chain. im happy to see that we met your level of expectations, I was happy to see in your booking that we upgraded your room . we will be more than happy to see you again in our hotel guest relations department
Dear yuliia First of all, I would love to Thank you for choosing the Dan Jerusalem Hotel and we appreciate your time for write feedback to us . We appreciate all the feedbacks that we are receiving from our guests as it helps us learn and … Show more
Reviewed: 16 December 2024 · Stayed in November 2024
Verified reviewReviewed: 16 December 2024 · Stayed in December 2024
Verified reviewReviewed: 2 December 2024 · Stayed in December 2024
Verified reviewSpacious feeling about the whole Hotel. Reasonably well kept up. Excellent breakfast. Really lovely staff and was clean.
Sheets are not pure cotton and that really bothered me. Was not cold and crisp against the skin. Also I don’t like all these little bottles of shampoo etc. prefer how other hotels are doing it with having big bottles on the wall. Much greener. There was also no place to hang used bath towels so you are forced to leave them on the floor which means they are washed every day. I mean who really needs that in all honesty! Housekeeping could also tidy a little bit more. They made the beds but could have straightened shoes on the floor. That extra little touch would have been nice.
Dear Suzanne, thank you for choosing the Dan Hotel Jerusalem, thank you for the maximum rating, however, I have taken note of your comments and they will be forwarded to the relevant departments, we look forward to seeing you again among our guests to your complete satisfaction. Kind regards, Kinneret - Guest Relations Manager
Dear Suzanne, thank you for choosing the Dan Hotel Jerusalem, thank you for the maximum rating, however, I have taken note of your comments and they will be forwarded to the relevant departments, we look forward to seeing you again among ou… Show more
Reviewed: 19 October 2024 · Stayed in October 2024
Verified revieweverything
The staff
Dear Lital, Thank you for choosing Dan Jerusalem Hotel and for sharing your lovely feedback. We are pleased to hear that you enjoyed your stay with us, and have taken your comments to our attention. We all hope to see you again. Warm regards Kinneret Guest Relations Manager
Dear Lital, Thank you for choosing Dan Jerusalem Hotel and for sharing your lovely feedback. We are pleased to hear that you enjoyed your stay with us, and have taken your comments to our attention. We all hope to see you again. Warm regar… Show more
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewReviewed: 29 August 2024 · Stayed in August 2024
Verified review