Reviews of The Ritz-Carlton, Herzliya 5 stars
4 Hashunit Street, Herzelia , 46555, Israel

Loading
Guests also reviewed these properties:
Arçais, France
Morro de São Paulo, Brazil
Honolulu, United States
Zamość, Poland
Rognes, France
Thakhek, Laos
Lisbon, Portugal
Minsk, Belarus
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewFriendly, helpful staff! Excellent accommodations!
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewEverything
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewLoved !
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewBedroom, reception when we first arrived, breakfast on Friday (not Saturday which was different), pool, spa
Saturday breakfast was a huge disappointment. The queen bed was not so comfortable
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 June 2025 · Stayed in April 2025
Verified reviewFriendliness and efficiency of staff. Cleanliness of hotel. Comfort of room (a suite). Location. Facilities including the parking and the swimming pool. Good food in restaurants.
Not much.
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewWe came to celebrate my husband’s birthday and had a wonderful stay! The staff was warm and welcoming, and we were surprised with a cake, balloons, and a lovely gift in the room. The room was spacious, clean, and full of thoughtful touches. The spa massage was perfect, breakfast was tasty, and we really appreciated the late check-out. We’d love to come back!
Everything was incredible
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewNice rooms and bathrooms. Generally clean and comfortable . The lounge furniture could be upgraded
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewA beautiful hotel with excellent amenities, great and friendly service and a fantastic location. The well appointed rooms have wonderful views.
Nothing
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewThe room to which we had been upgraded. Very poor heating. Dodgy phone and bedside lights faulty.
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewReviewed: 25 January 2025 · Stayed in January 2025
Verified reviewReviewed: 14 January 2025 · Stayed in January 2025
Verified reviewReviewed: 3 January 2025 · Stayed in January 2025
Verified reviewthe view, the size of the room and the breakfast
leaving
Reviewed: 5 December 2024 · Stayed in December 2024
Verified reviewReviewed: 14 November 2024 · Stayed in November 2024
Verified reviewExcellent
Reviewed: 10 November 2024 · Stayed in November 2024
Verified reviewThe location is very pleasant, the bed is very comfortable, and the spa is also very enjoyable. The breakfast is of good quality, plentiful, and varied.
Throughout our 48-hour stay, there was a persistent smell of garbage in the hallway, with trash bags piling up in a corner and never being removed. The cleanliness of the room was also an issue: a large coffee stain on the carpet was left uncleaned despite being reported, the electric stove was greasy, and the bedside phone did not work. To make matters worse, strong cooking odors from the restaurants below filled our room early in the morning, making it hard to rest. The service on the terrace was particularly disappointing; we waited 45 minutes for attention, only to be greeted by a disheveled, sweaty server who asked for even more time to take our order. Additionally, the housekeeping staff lacked basic courtesy and professionalism, which is unexpected for a hotel of this category. Overall, this experience did not meet the standards we have come to expect, and we left feeling quite let down. We hope that the hotel takes steps to address these issues for future guests, but unfortunately, this may be our last stay here