The place needs a bit of tlc - the furniture in the room is clean but a bit old.

The hotel has a great atmosphere and is in a quiet and beautiful location. The staff are very friendly and helpful. In general it is a relaxing and welcoming place to stay. The snack bar that is open all day is a really nice touch. I also liked that they protect the local cats which are a fixture of the hotel. The check-in and check-out times were flexible and very much appreciated.

Stayed in August 2025

Pool was just for speaking feet. The pictures sell something else entirely. They're using the name of a much more exclusive Hotel and putting you in the Orchid on the top row something that is out of much lower level. The floor was cracked

Large bathroom

Stayed in November 2024

Wonderful hotel , my favorite one in Eilat . This time they upgraded us with a villa with private pool , thanks to the manager Avi! Magical place , quiet , with relaxing views and surroundings , close to the best corral beach

Stayed in October 2024

Location. Renovated units of Herbert Samuel are excellent.

Best value in Eilat. Problem with the staff but they make efforts and it is not critical. It is in general problem in Israel.

Stayed in October 2024

The dinner was not very vegetarian friendly. Maybe if we have asked the staff they would gave us a vegy meal, but in the main buffet there was no main veg cours.

First and formost - the view and the location were spectacular! Most beautiful sunrise ever! Also, we informed the staff (in booking app) that I am pregnant and wish to have a peacful vacation. When we arrived, Avi the manager took great care of us and gave us the most amazing room.

Stayed in September 2024

The private pool area wasn't clean when we checked in. It took some time to fix it. Also, the location is not right on the beach as it seems

The villa is amazing, beautifully designed, quiet, feels like heaven

Stayed in May 2024

First of all, we had booked a shangri-la, but basically the only difference to the Orchid was the room and a free snack option. I guess we could have saved some money booking with orchid instead. Second, the cats that came to the terasse of the restaurant to beg for food were a bit of a nuisance.

Despite some confusion at the beginning of our stay, the staff was very helpful in trying to identify our room and in the end we also received a dinner for free as compensation. An aquarium is right in front of the hotel, so one morning with kids can be easily done close to the hotel. With the bus, you can also get easily to the dolphin beach (highly recommended). But with the bus you have to buy and charge the local card system First or have an israeli mobile number. The breakfast was excellent and dinner selection as well. Still the other guests were kind of used to load their table to the fullest and have more than half thrown away. That’s even in this facility where you would expect more respectful behaviour. The staff was mostly super nice, just one younger guy tried was pretty much talking down to us probably because we didn’t speak israeli. Overall still an amazing facility.

Stayed in June 2023

food during dinner was very mid-low level. business launch was poor.

I liked the room (Villa) very much. private pool and great view.

Stayed in May 2023

it’s not clean

great place great staff

Stayed in March 2023

the hotelroom and bathroom was a little dated

the staff was amazing. the hotel was good but the friendliness of the staff made it exceptional

Stayed in April 2023

No vegan options in the dinning room

Great customer service

Stayed in April 2023

Feel of Thailand in the heart of eilat

Stayed in March 2023

you have to wait for the hotel golf cart to take you from/back to your room and I can take up to 15 minutes of waiting.

the hotel looks great and has good food .

Stayed in February 2023

it is that you need to wait for a car to take you down the lobby so if the weather cold make sure to have coat on n and the beach a little far away from the hotel like 8 minutes walk to reach if you want to swim there , also before booking make sure to reserve a room with sea view if you prefer it much because not all have the sea view some pictures in the booking do not match the view you want on the ground .

it was nice breakfast , with nice food I like it , the location was very nice in front of the sea , but the beach need like 8 minutes to walk to reach it , it is very calm location and quite , it is on a mountain and you experience the beauty of luxury , the reception was good in changing our room to see view the next day , I liked also the dinner it was very good , the snacks also and the pool so much beautiful and joyful .

Stayed in February 2023

waiting too long to get ride to the room

good place to get away nice rooms and good view good breakfast and

Stayed in November 2022

The rooms are badly maintained, clean but: - broken sockets, - Mold in the bathroom - uncomfortable pillows - narrow blanket - uncomfortable mattress - poor wifi quality

Great site, very good maintenance of all the rooms surrounding areas. Great breakfast. The staff was very kind and helpful.

Stayed in January 2023

The room cleaning is bad and the restaurant was ok for the breakfast but the dinner was terribly bad

nice rooms with a beautiful garden surrounding

Stayed in January 2023

The food is delicious! The manager Avi is very nice and always available to solve any inconveniance you may have

Stayed in December 2022

the option of room service is missing, it would be nice to have it as the hotel is distant from the town center. No electricity sockets in the room (only one available). I think the time has come for some renovations.

I’ve been coming back over and over for 20 years and this is absolutely the best way to be in Eilat The Orchid/Shangri la hotel has excellent location and atmosphere

Stayed in December 2022

It is far from most restaurants and stores and has limited food options on site. Rooms are very basic and staff seem to not care too much.

Good breakfasts and close to dive sights.

Stayed in December 2022

on Friday evening there where no place to park my car so i parked the in front of the hotel and i received a parking ticket 🙃

Stayed in November 2022

personally, I would recommend some renovation. needless to say that in a hotel area with more than 200 rooms, there are always some to do’s.

The overall hotel is great. beautiful pools, spacious areas and nice cabin rooms or villas build on a hill. it’s a bit distant to the city but right in front of coral reef. there were some issues in the room but the staff took care of it in a timely manner. the head of customer relations and his team took great care of us and made sure we were feeling comfy.

Stayed in November 2022

no view to the sea from room and very close to more rooms

the peace in tge place

Stayed in November 2022

the bathroom

the pool the lounge, food and the staff at royal

Stayed in September 2022