Reviews of Herbert Samuel Royal Shangri-La Eilat
South beach, Coral (Almog) Beach, Eilat, 88000, Israel
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Reviewed: 17 August 2025 · Stayed in August 2025
Verified review4 Starts Hotel like 6 Starts. Great Hotel. Beautiful view , Great food , quiet, clean !
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe hotel has a great atmosphere and is in a quiet and beautiful location. The staff are very friendly and helpful. In general it is a relaxing and welcoming place to stay. The snack bar that is open all day is a really nice touch. I also liked that they protect the local cats which are a fixture of the hotel. The check-in and check-out times were flexible and very much appreciated.
The place needs a bit of tlc - the furniture in the room is clean but a bit old.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in April 2025
Verified reviewNice and quiet
We booked a room from Thursday to Saturday, and after spending the entire day at the beach on Friday , we returned around 18:00 only to find that our room hadn’t been cleaned, no fresh towels, no changed sheets, nothing. We were very disappointed by the lack of basic service, especially considering the length of our stay.
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in April 2025
Verified reviewWow. Amazing
Villas need attention in renovations
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewAn amazing hotel with exceptionally friendly staff! Special thanks to Aviv for making our stay comfortable and unforgettable.
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewThe staff was super nice & helpfull
Thank you very much for the support.
Reviewed: 4 December 2024 · Stayed in December 2024
Verified reviewEverything was perfect,It wasn’t my first time there so I knew what to expect.They are my number one in Israel,if not Milo’s Dead sea.
I had asked before arriving if the pool will be open and they assured me it will be.But to my surprise it was closed on the day of my birthday and only open the following day when we were checking out.Vacation spoiled,I had plans for the pool
Thank you very much for the feedback.
Reviewed: 27 November 2024 · Stayed in November 2024
Verified reviewReviewed: 27 November 2024 · Stayed in November 2024
Verified reviewReviewed: 22 November 2024 · Stayed in November 2024
Verified reviewTOP SERVICE
Nothing
Reviewed: 19 November 2024 · Stayed in November 2024
Verified reviewLarge bathroom
Pool was just for speaking feet. The pictures sell something else entirely. They're using the name of a much more exclusive Hotel and putting you in the Orchid on the top row something that is out of much lower level. The floor was cracked
Haim Shalom, I checked your reservation and you booked a standard room, I see that you were upgraded to a villa with a pool so it's hard to see how you were misled. Anyway, thanks for the feedback, we will learn and improve
Reviewed: 29 October 2024 · Stayed in October 2024
Verified reviewReviewed: 24 October 2024 · Stayed in October 2024
Verified reviewWonderful hotel , my favorite one in Eilat . This time they upgraded us with a villa with private pool , thanks to the manager Avi! Magical place , quiet , with relaxing views and surroundings , close to the best corral beach
Thank you very much for the feedback We will be happy to see you again at the hotel
Reviewed: 19 October 2024 · Stayed in October 2024
Verified reviewBest value in Eilat. Problem with the staff but they make efforts and it is not critical. It is in general problem in Israel.
Location. Renovated units of Herbert Samuel are excellent.
Thank you very much for the feedback We will be happy to see you again at the hotel
Reviewed: 8 October 2024 · Stayed in October 2024
Verified reviewReviewed: 1 October 2024 · Stayed in October 2024
Verified reviewGood
All good
good day
Reviewed: 15 September 2024 · Stayed in September 2024
Verified reviewReviewed: 11 September 2024 · Stayed in September 2024
Verified reviewFirst and formost - the view and the location were spectacular! Most beautiful sunrise ever! Also, we informed the staff (in booking app) that I am pregnant and wish to have a peacful vacation. When we arrived, Avi the manager took great care of us and gave us the most amazing room.
The dinner was not very vegetarian friendly. Maybe if we have asked the staff they would gave us a vegy meal, but in the main buffet there was no main veg cours.
תודה רבה
Reviewed: 8 June 2024 · Stayed in June 2024
Verified reviewReviewed: 19 May 2024 · Stayed in May 2024
Verified reviewThe villa is amazing, beautifully designed, quiet, feels like heaven
The private pool area wasn't clean when we checked in. It took some time to fix it. Also, the location is not right on the beach as it seems
Dear Rachel Lee , Thank you for your review. We hope to see you soon again on you next vacation. Sincerely ,
Reviewed: 24 April 2024 · Stayed in April 2024
Verified reviewReviewed: 18 April 2024 · Stayed in April 2024
Verified reviewReviewed: 14 April 2024 · Stayed in April 2024
Verified review