Reviews of קסם על הים- דירות נופש עם ג'קוזי פרטי ונוף פרטי לים
5 Nitza Ave., Apt 02, Netanya, 4226234, Israel
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Reviewed: 13 May 2023 · Stayed in May 2023
Verified reviewI did not receive the code to access the room, tried to send them message, email, and even call them - no reply at all. I went in from of the apartment and lucky me there was a lady who kept saying it was not there, after insisting she contacted someone else (maybe owner), and guess what? Yes it was there. But according to them the room that I booked with sea view and terrace was not available, so they gave a smaller room with no terrace, parcial sea view... totally disappointing.
Hey sir, we want to say sorry about your situation with us. We always want to give to our customers a good service. And this point you need to understand that me had a lot of mess in our systems( we have many inputs of booking) and our system(in the internet) cant synced the apartments so it was one of time and specially with you. If you want for the next reservation a big discount or refund for this reservation please contact me. And again i want to apologize for the situation... Best regards
Hey sir, we want to say sorry about your situation with us. We always want to give to our customers a good service. And this point you need to understand that me had a lot of mess in our systems( we have many inputs of booking) and our sys… Show more