Reviews of Ein Kerem Hotel
Kiryat Hadassah Ein Kerem, Jerusalem, 9112002, Israel
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewThe convenience of the location to my Mom who was in ICU as well as being by the mall
Dear Mrs. Terri Thank you very much for you valuable feedback!I I will pass on your words of grtatitude to the Team. Have a great day Ronit Sinai Guest Relation Manager
Reviewed: 6 July 2025 · Stayed in April 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewStaff especially Angy from reception
Nothing all was great
Dear Mona, Thank you for choosing Ein kerem hotel. thank you very muchfor your valuable feedbadk. we are so delighted that you enjoyed your stay with us. I will pass on your words of gratitude to the Team. your comments is highly appreciated Ronit Sinai G.R Manager
Dear Mona, Thank you for choosing Ein kerem hotel. thank you very muchfor your valuable feedbadk. we are so delighted that you enjoyed your stay with us. I will pass on your words of gratitude to the Team. your comments is highly appreciat… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewLoved the proximity to the hospital, located in a very close mall, easy access. Also loved the amazing staff, and I'd like to mention Ronit who assisted and helpped always with a smile with the outmost attention.
The facilities are a bit outdated and the hotel needs some renovations or refurbishment to bring it back to todays standards
Dear Gil, Thank you very much for your valuable feedback! we are so delighted that you enjoyed your stay with us. I will pass on your words of gratitude to the team. Thank you for your comments is highly appreciated. Kind Regards Ronit Sinai G.R Manager
Dear Gil, Thank you very much for your valuable feedback! we are so delighted that you enjoyed your stay with us. I will pass on your words of gratitude to the team. Thank you for your comments is highly appreciated. Kind Regards Ronit Sin… Show more
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewThe location was perfect for hiking in the Jerusalem Hills and for access to the Hospital. Very safe and next door to a mall with food and services. Also, free parking was great!
My price on Booking didn't include breakfast, which wasn't worth 60 NIS
Dear Ari Thank you for your positive comments. We are glad you had an excellent stay experience Ronit Sinai Guest Relation Manager
Reviewed: 17 March 2025 · Stayed in February 2025
Verified reviewReviewed: 17 March 2025 · Stayed in February 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 January 2025 · Stayed in December 2024
Verified reviewReviewed: 18 December 2024 · Stayed in December 2024
Verified reviewReviewed: 29 October 2024 · Stayed in October 2024
Verified reviewEverything, the welcoming lobby gave us a wonderful first impression that made us feel immediately at ease and excited for our stay. The room was clean & comfort. I highly recommend Ein karem hotel to anyone looking for a comfortable place to stay , excellent service & convenient location. Thank you
Dear Guest, It was a pleasure to have accommodated you in our hotel . Thank you for your lovely feedback. Ronit Sinai
Reviewed: 25 September 2024 · Stayed in September 2024
Verified reviewReviewed: 6 August 2024 · Stayed in July 2024
Verified reviewReviewed: 27 June 2024 · Stayed in June 2024
Verified reviewReviewed: 19 May 2024 · Stayed in May 2024
Verified reviewReviewed: 28 April 2024 · Stayed in March 2024
Verified reviewThe location is very close to the hospital
The sink was blocked The food was ok but not value for money The overall price is too expensive for such level of a hotel In general, this hotel is only good if you need to stay close to family member who undergo medical treatment in Hadassa hospital, and also because this is the only hotel that close to hospital
Reviewed: 2 April 2024 · Stayed in March 2024
Verified reviewPerfect breakfast, exactly what was required. Loved the salads and choices of cheeses. Coffee and tea good. Lovely staff.
Could have had a toaster.
Reviewed: 13 March 2024 · Stayed in March 2024
Verified reviewPerfect location
Nothing not to like
Reviewed: 6 March 2024 · Stayed in March 2024
Verified reviewReviewed: 22 February 2024 · Stayed in December 2023
Verified reviewReviewed: 22 February 2024 · Stayed in December 2023
Verified review