Reviews of New Gate Hostel

Breakfast/location/clean

Shower water could be wamer

Everything was great. Super kind people, especially manager, she was really helpful, smiling all time and she really cares about hostel. Super position - near old Jerusalem city, great price for accomodation near city, delicious and good breakfast. Bathrooms and toilets were clean and maintained, same for beds and rooms. I recommend this hostel by all my fingers, 10/10. Best choice for solo travellers on budget.

Snoring guy in our room :D, but it's not hostel's mistake. It's not really easy to find the hostel part, as it's part of Notredame Jerusalem hotel, but it's not big deal, you can always ask people around or security guys at reception.

Jumana was friendly and helpful at all times 5 star . The building was very clean and breakfast good.

Nothing

The breakfast was excellent. The location was perfect. The Manager was friendly and kind.

Four beds in a tiny room made it too crowded. The bathrooms are too far from the rooms, when we get up in the middle of the night. The Lobby floor and furniture needs lots of attention.

Good

Rooms to small for 4 people Tiolets too far No privacy

Excellent place to stay near the old town. Clean beds, spacious rooms and nice people!

Premium location really close to the entrance to the old city of Jerusalem. Really affordable and it even included breakfast. Staff were accommodating. Clean towels were provided every day. Strong Wifi signal (I had several zoom meetings with video and shared screen without issues). They recently started running the hostel and they are still working on improving the facilities. I'm sure they will soon have an amazing hostel. I extended my initial 2-night stay for an extra night because of the location and the price.

I booked a bed in a 4-bed room but got a bed in an 8-bed (4 bulk beds) room. I asked the staff and they said there were no male 4-bed rooms. There were no truly secure lockers to leave valuables in. The drawers in the room didn't have working keys either rings or anything to use a personal lock. Some guests were using the lockers outside the rooms, but they had small fragile keys that felt like anyone could open them if they really wanted. One of the two showers had a broken soap dispenser (no shampoo), so I had to make sure to bring my own soap and shampoo. The shower doors do not hold the water in, so the floors around the showers are wet. There was only one receptionist/manager for the hostel, who was very helpful, but only on site on a limited (office hours like) schedule.

-Excellent location right next to the New gate and 5mins walk to Jaffa Gate, really close to pop back to during the day when out and about. -Lovely breakfast each morning, included in the price -Quiet location, you can hear a bit of traffic but it's not too bad -Nice, welcoming, warm manager working in the office :) -Very clean rooms and toilets

- The doors don't have locks. there is security at the entrance as it's shared with the Notre Dame hotel, the security seems good but I carried all valuables around with me when leaving the room to be sure. -I arrived after hours and there were no staff on the premises and I didn't have any instructions for check-in. After 10mins of walking around and up/down the stairs with a heavy backpack, I went to the hotel reception where I could check in. For anyone arriving after hours, an email/text with some instructions would be helpful -This is a great hostel for those who want a quiet and convenient base when travelling, it is not a social hostel where you'll have social opportunities/parties. It is like a school dorm, just rooms, bathrooms and a small lounge. No bar/rooftop/24hr reception or networking.

Excellent experience all around. The location is fabulous, across the street from the New Gate into the Old City, and a 10 minute walk to the Jaffa Gate. Also a 20 minute walk to many other landmarks, such as the Montefiore Windmill or the King David hotel. Also, the light rail goes right by, so you can take it from or to the main train station or to Yad vshem . The hostel is located in the historic Notre Dame of Jerusalem Center complex, in a beautiful stone building that used to be an adult professional school. Even though it is on the light rail line, once you are within the complex, it is quiet and serene. The hostel is clean, beds are comfortable, and the breakfast, of pita, humus, several cheeses, eggs, vegetables, and meats, is wholesome and fresh. Jumana, the manager, is very attentive to the guests. For instance, I asked for an electric kettle so we could make our own coffee during the day, and within an hour we had a coffee set-up on the table of our dorm room. Thank you, Jumara, for all you do.

This hostel is a bit hard to find, unless you know that it is part of the Notre Dame of Jerusalem Center, and that the street name, Paratroopers Road, is actually Hatzanchanim. That’s the way it appears on the street signs, and on Google Maps ( at least for me). Enter the Notre Dame Center past the security guards, and turn right to go down the steps to the School Hostel.

The facilities were amazing--clean, fresh, and safe. The staff are exceptionally friendly and well organised. The location is excellent! The breakfast is delicious. This is a gem hidden in plain sight for travellers of all sorts!

None to speak of.

location, free parking and beautiful breakfast

cleanliness and the courteous, excellent service provided by Jumana!

paper towels in women’s washroom were too thin and broke a part, so hard to use