Note that the pictures are from the renovated side of the hotel. Unfortunately we did not get that side. The rooms we got were fair and definitely needed renovating. Dinner was extra and was ok, but not worth the price.

Location is great. Breakfast was good.

Stayed in August 2025

The reception staff was rude. The breakfast staff was much nicer!

Amazing hotel and amazing position

Stayed in May 2025

It’s a bit pricey for what you get

The location

Stayed in May 2025

Room wasn’t serviced and Tv didn’t work. We didn’t complain about the tv as we weren’t in the room much at all and didn’t mind

Amazing location in the old city and walking distance to all the historical sights within. Breakfast was really good

Stayed in May 2025

The location was amazing and the hotel is beautiful. Our first room was in a filthy basement /downstairs area but luckily they couldn’t get the door to open. We were moved to a lovely clean part of the hotel.

Stayed in May 2025

The room was a little dusty. The bars on the window block out the spectacular view which is a great pity. It would be great if the hotel had an outdoor sitting area to enjoy the beautiful Jerusalem night air.

The location is amazing, in the Jewish Quarter of the Old City. The room was beautiful, especially the ceiling and the two comfortable chairs to sit in near the window. The lobby lounge is wonderfully furnished and very comfortable.

Stayed in May 2025

It’s not that clean, a lot of dust

Great location, breakfast is good, nice staff

Stayed in April 2025

It needs a serious refurbishment, top to bottom. Also breakfast was ok, not great.

It was amazing location, 5 minutes walk from the Kotel. Lovely building.

Stayed in March 2025

The stairs to access the hotel.

Stayed in March 2025

Pettiness. We had booked for several nights over Shabbat and were taking all meals in the hotel. We asked that - with one child whose eating is highly constrained by allergies and another who doesn't eat much - we pay for one meal only between them. Their stubborn refusal meant that 250 shekels paid for half a bowl of very expensive soup, and another 250 shekels paid for a small portion of very expensive couscous with a piece of the parent's salmon. We were then denied entry to breakfast even though we had paid for it due to an apparent administrative error. (This may have been compensated by being allowed to join for seudah shlishit, although it wasn't clear if we were anyway entitled to that or not...)

It will always be a gem of a hotel in an amazing location, a beautiful building and ornate style, with rich history and a unique ambience. Serves excellent food in a lovely courtyard. We will never stop loving this hotel.

Stayed in January 2025

Few other guests -- no tourism going on in Israel because of war.

Tasty breakfast, good location in Old City.

Stayed in November 2024

The staff could be trained a bit better

The Sephardic House truly is a hidden gem in the city walls . If you are a proper person with manners this is the place for you . The deluxe room is like a private place in a castle . When I first sat on the bed I said oh no I won’t be able to sleep because the mattress was too firm , I slept like a baby . The shower is scorching hot , the place is extremely clean . The breakfast is great the coffee was even better !!! The staff could definitely use some training but you can’t have it all . The location is unreal !! Just unreal my whole experience I would rate this place a 10 !

Stayed in November 2024

The breakfast lacked enough salds & fish

The breakfast lacked enough salads & fish

Stayed in October 2024

Beautiful setting. Great location for family celebration at the Kotel.

Stayed in April 2024

Josephine is a very good manager

Stayed in February 2024

The breakfast could be improved.

Clean. Great location. Friendly staff.

Stayed in February 2024

It’s a tired hotel. Needs a good renovation. Our shower was quite leaky and the plumbing in general wasn’t great but it’s an old building

The location was superb and we appreciated being right in the Old City for the duration of our stay.

Stayed in January 2024

Not enough tea bags in the room

Stayed in December 2023

They could have cleaned up the coffee station in our room and given big towels every day

Excellent location! Great staff And breakfast is delicious Highly recommend going there Very friendly staff

Stayed in December 2023

Staff was not very helpful. Had to carry my bags myself and there are multiple stairs to get up to the hotel. Also they would not call a taxi for me when I was leaving.

Excellent room and breakfast and location

Stayed in November 2023

You will not find a better location in the Old City than this. Located in the beautiful Jewish Quarter, everything is within easy walking distance. The breakfast was superb with a nice variety of items. Thanks to Chef for specially making me a spicy omelette every morning. Our room was lovely with a feel for the history of the city and a spectacular view. The bed was very comfortable. Many thanks to Josephine, Andre, Sahag, Amani, and so many others that made our visit pleasant during a very difficult time in Israel. I would have been happy to stay longer and hope to once again stay with the fantastic staff at the Sephardic House.

Stayed in November 2023

We arrived on the sabbath and no taxis or cars could drive us to the hotel. We had to drag our luggage over cobblestone from Jaffa gate which was quite the struggle. Then we couldn’t find the entrance. It’s up the small steps just to the side of the building. There isn’t an iron in the room, I had to take all my ironing down to an ironing room which was rather underwhelming.

The location was excellent. Minutes from the western wall, and places to eat were just a short walk away. There are two sections of the hotel. Our room was standard, still a good size and comfortable however, if you can afford it, go the upgrade. The rooms were much larger and well worth the price.

Stayed in October 2023

Nothing it was great

Location, staff, breakfast, great big room

Stayed in September 2023

The staff don’t speak much English so it was hard to make ourselves understood at times. And the price was not cheap.

Great location right in the heart of the Jewish quarter and not far from most key attractions. The hotel itself is beautifully presented - exposed limestone walls, very quiet, clean and comfortable. We stayed in a room with a view towards the Mount of Olives. The room itself was spacious, well appointed and cleaned every day. The breakfast was a feast every morning - with a selection of hot and cold foods (both western and Jewish).

Stayed in October 2023