Breakfast, room size and comfort, lobby, upmarket more adult hotel.

Stayed in August 2025

There is not one thing I didn’t like of the hotel. It is just the perfect spot to stay in Jerusalem

Everything ! The hotel is just amazing !

Stayed in May 2025

Pool needs longer hours open.

Room and facilities fantastic. Staff wonderful and helpful.

Stayed in April 2025

I liked everything

The location is brilliant. The area is beautiful, lovely flowers planted all around the area. the Jerusalem Theatre is opposite the hotel and we enjoyed a great performance – hilarious play in Hebrew but with English subtitles one of the funniest shows I have ever seen. The room and bathroom were very luxurious . Very large bottles of Clarins products in bathroom. Massive breakfast. . very attentive staff, we arrived very early and our room was ready. Had a swim followed by avery relaxing massage in the spa – one of the best I’ve ever had Have stayed here before and enjoyed the high standards. .we only stayed three nights but the Hotel is Great for a longer stay. Felt the area was 100% safe Would rate it above 10. Or

Stayed in April 2025

everything was at a high level, nothing to say

A lot has been invested in the hotel, from the buildings to the rooms - great design, quality materials, real luxury

Stayed in March 2025

There were a couple instances in which the cleaning staff needed some more attention to detail

Great location, very comfortable bed, helpful staff. The pool was lovely and the breakfast was fantastic.

Stayed in March 2025

The swimming pool was not accessible to hotel guests after 5pm. The hotel publication as having a swimming pool is misleading. Inaccessible swimming pool is like no swimming pool . It was not very clear to me while booking, that the parking is a paid parking and not included in the room rate. Glass door to WC.

Location. Breakfast.

Stayed in January 2025

The towls wow !!!! Where do you by them ??? Clean Relaxing Very helpful what ever we ask was done on the spot

Stayed in February 2025

the check in !! the room at 4:15 pm were not ready and shabbat entered at 4:30 pm the man at the check was totally out ..didn't give us any informations when were the rooms ready , which rooms were ours.....

all the meals including breafast ( exceptionnel ) were very good the location and the era near the theater of Jerusalem with a very good vibe , near the center was a beatiful balade !!

Stayed in January 2025

The room wasn’t clean. Hairs on the floor , dirt was not clean from one day to the other

Room, bath, shower, breakfast

Stayed in December 2024

Bar was closed

The staff were excellent. Friendly and helpful. Highly recommend . Will definitely return

Stayed in November 2024

We fully understand that the hotel is in a run , dinner should be a lot more selection in the hot dishes.

The room is updated and clean , very nice room and good location

Stayed in October 2024

Nothing. Not one thing.

Beautiful, tastefully designed and decorated inside and out. Incredible location, incredible staff and service - they take hospitality very seriously

Stayed in November 2024

The hotel room The staff Facilities

Stayed in November 2024

early check in was promised, when we arrived they said it was not possible

large room,nice pool, good breakfast

Stayed in October 2024

nothing

great food selection and great staff respond

Stayed in September 2024

Cleanliness, staff, breakfast, room

Stayed in September 2024

We were not told at 3pm check-in that the pool closed at 5pm. This was very disappointing for me since I was looking forward to use the pool. The staff should notify the guests when they check in at 3pm that they only have 2 hours to swim. Also the cushion on our outdoor couch was missing and I had to ask 3 times to get it. I paid extra to get the room with the outdoor area, which was nice, but you can't sit on the this couch without the cushion. Overall, the service is not the same standard as the physical quality of the hotel itself. Just to note, I am an American and my expectations are above the norm for Israelis.

The pluses: The rooms are very beautiful and all the little details have been thought through. The coffee/tea maker is awesome and so is the bathroom. Hotel is decorated very nicely, especially for Israeli standards. You could confuse it with a 5 star American hotel until you get to the service part.

Stayed in August 2024

Not a central location

New and clean

Stayed in February 2024

N/a. No steam room.

I hope this hotel prospers. They are very new and not very visible yet on social media. They were excellent in professionalism, patience, kindness and honored the Jewish Ny very well. I recommend this hotel to travelers heading to Israel. All the best, Sincerely, Emily

Stayed in September 2023

Management still getting it sorted

All new boutique

Stayed in August 2023

The breakfast was a bit poor compared to the level of luxury of the hotel

We had an excellent experience during our stay at the Theatron Hotel. It was our first time in this area of Jerusalem and we were pleasantly surprised that it was a perfect location. The hotel focused on all the small details. We took the junior suite (ask for room 418) which was decorated to a very high standard, spacious and luxurious. The breakfast was a bit poor compared to the level of luxury of the hotel, but apart from that everything was at the highest level: An amazing spa experience with a gym and a yoga room and an indoor pool, all designed and styled. We will definitely come back and highly recommend it.

Stayed in August 2023

the selection thee presentation

basic. poor

Stayed in December 2024

I would like to share my impressions of my stay at the hotel. The receptionist was inattentive, instead of the required price she tried to add 100 shekels more to our bill, only after I pointed it out did she correct the situation. Ayah also informed us about the possibility of using the spa while we were waiting for our room. After we went down to the spa, we saw an empty reception desk, Natalie came 10 minutes later and rudely said that we could not use the spa services without a room, we returned to the reception, and Ayah said that she should accept us. Why should we, guests of a 5* hotel, go and find out basic things? This is not hospitable and takes away our vacation time! The room was not equipped upon arrival, dirty glasses, floor and no robes (we asked the workers, and they still have not brought them). The staff are rude and unfriendly, very disappointed with our choice. We informed the reception staff about all our unpleasant moments during our vacation in the form of a message, but no one offered to correct the situation or apologize. Think before you make a reservation at this hotel.

Design hotel and spa. Hotel looks amazing

Stayed in December 2024