Reviews of Boutique El-Rom
El-Rom, El-Rom, 1246600

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 July 2025 · Stayed in April 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewThe room was spacious and very clean. The food was excellent. The service and attitude were excellent. We really enjoyed ourselves.
Thanks so much for your lovely feedback Yehoram. We’re happy we receive your excellent feedback with the cleanliness, food and service, as we are always very keen to exceed our customer's expectations We look forward to seeing you again soon. Yours Boutique El-Rom team and management
Thanks so much for your lovely feedback Yehoram. We’re happy we receive your excellent feedback with the cleanliness, food and service, as we are always very keen to exceed our customer's expectations We look forward to seeing you agai… Show more
Reviewed: 6 May 2025 · Stayed in March 2025
Verified reviewThe atmosphere, the staff, the location, the guest room.
The price is high even though it is without breakfast.
Thank you Yefet for choosing Boutique hotel El-Rom for your recent stay. Were very pleased to hear you’ve enjoyed your stay. We at El-Rom always strive to give the best price offer to ensure guests satisfaction. We hope to see you again on your next stay with us soon Yours, Boutique hotel El Rom team and management
Thank you Yefet for choosing Boutique hotel El-Rom for your recent stay. Were very pleased to hear you’ve enjoyed your stay. We at El-Rom always strive to give the best price offer to ensure guests satisfaction. We hope to see you again on… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewClean, comfortable and new (“Klil” rooms). One comment: Breakfast starts at 8:00 is a bit late if you planning to hike.
Thank you so much Aviv for your great feedback, we are pleased to hear that your stay was enjoyable and pleasant. We value your comment and looking forward to hosting you again during your next trip to the area. Yours Boutique El-Rom team and management.
Thank you so much Aviv for your great feedback, we are pleased to hear that your stay was enjoyable and pleasant. We value your comment and looking forward to hosting you again during your next trip to the area. Yours Boutique El-Rom team a… Show more
Reviewed: 10 March 2025 · Stayed in February 2025
Verified reviewReviewed: 10 March 2025 · Stayed in February 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewGreat location for exploring the Golan Heights. Perfect for a family stay. Kids loved the bunk beds in the room. It was nice to have the common areas with a kids gymboree, and coffee/tea options.
Thank you so much Ilana for your wonderful feedback! We’re so glad to hear you and your family enjoyed your stay, especially that the kids loved the bunk beds — always a hit! We’re happy the common areas, the gymboree, and the coffee and tea options added to your experience. We’d be delighted to host you again on your next Golan adventure! Yours, Boutique El-Rom team and management
Thank you so much Ilana for your wonderful feedback! We’re so glad to hear you and your family enjoyed your stay, especially that the kids loved the bunk beds — always a hit! We’re happy the common areas, the gymboree, and the coffee and te… Show more
Reviewed: 8 February 2025 · Stayed in February 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewNice atmosphere. Good location. Nice staff. Breakfast was good.
There were some screws on the floor (quite problematic with a toddler). I booked a room with breakfast included and it didn’t come through and I had to pay extra. On check out, they said I didn’t pay for the breakfast even though I paid without complaint. Just gave me an unpleasant feeling.
Dear Lotem, Thank you for staying recently at Boutique El-Rom We appreciated your note and very good feedback regarding the nice atmosphere, unique and special location, the staff attitude and service and our good breakfast. We have taken your important note regarding the screws and took immediate action to prevent this issue. Please accept our apology regarding the unpleasant feeling due to a technical misunderstanding with the breakfast charge. At Boutique El-Rom we are very keen to fulfill all guests expectation and more over We look forward to your next stay with us , trusting you'll have a great experience Yours, Boutique El-Rom management team
Dear Lotem, Thank you for staying recently at Boutique El-Rom We appreciated your note and very good feedback regarding the nice atmosphere, unique and special location, the staff attitude and service and our good breakfast. We have taken… Show more
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 October 2023 · Stayed in October 2023
Verified reviewReviewed: 6 October 2023 · Stayed in October 2023
Verified reviewReviewed: 4 October 2023 · Stayed in September 2023
Verified reviewReviewed: 2 October 2023 · Stayed in October 2023
Verified reviewEverything, beautiful rooms, play rooms for kids and tv areas, good breakfast.
Thank you so much Nechama for choosing us and your lovely feedback! We’re so happy to hear you enjoyed the beautiful rooms, the play areas and TV spaces for the kids, and of course — the good breakfast. We’d love to welcome you back again soon! Yours, Boutique El-Rom team and management
Thank you so much Nechama for choosing us and your lovely feedback! We’re so happy to hear you enjoyed the beautiful rooms, the play areas and TV spaces for the kids, and of course — the good breakfast. We’d love to welcome you back again … Show more
Reviewed: 27 September 2023 · Stayed in September 2023
Verified reviewReviewed: 26 September 2023 · Stayed in September 2023
Verified reviewReviewed: 25 September 2023 · Stayed in September 2023
Verified reviewGreat location in the golan heights, lovely weather in this time of the year, the place is clean and the hosts are very nice.
You can hear a lot of noise from the neighbors, and from the corridor.
Thank you so much Elad for your wonderful feedback! We’re so happy to hear you enjoyed the great location, the lovely weather, the cleanliness of the place, and found us to be very nice hosts. We apologize for the noise from the neighbors and the corridor. We understand how important a peaceful stay is, and we're taking your comments seriously to improve the experience for all our guests. We’d be delighted to host you again on your next Golan adventure! Yours, Boutique El-Rom team and management
Thank you so much Elad for your wonderful feedback! We’re so happy to hear you enjoyed the great location, the lovely weather, the cleanliness of the place, and found us to be very nice hosts. We apologize for the noise from the neighbors … Show more
Reviewed: 23 September 2023 · Stayed in September 2023
Verified reviewReviewed: 15 September 2023 · Stayed in September 2023
Verified reviewReviewed: 13 September 2023 · Stayed in August 2023
Verified reviewReviewed: 10 September 2023 · Stayed in September 2023
Verified reviewA beautiful place, basic, VERY CLEAN. We ordered spontaneously for the same day and after a short time we already got a call from the staff who wanted to make sure they prepare everything we need. Our toddler enjoyed the play area very much and the breakfast was really good. It’s perfect for families who want to travel around.
The rooms aren’t soundproof and you can hear everything going on outside the door so we had a little noise from other families at night.
Thank you so much Liron for your wonderful feedback! We’re so happy to hear you found our place beautiful and extremely clean especially as a spontaneous same-day booking – we always aim to be prepared for our guests. We're delighted that our team’s call ensured you had everything you needed, that your toddler enjoyed the play area, and that you found the breakfast really good. It’s great to know you see us as perfect for families wanting to travel around! We sincerely apologize for the noise. We understand how important a peaceful night's sleep is for families, and we are taking your comments to heart as we continuously work to improve our guest experience. We'd love to host you and your family again soon for another Golan adventure! Yours, Boutique El-Rom team and management
Thank you so much Liron for your wonderful feedback! We’re so happy to hear you found our place beautiful and extremely clean especially as a spontaneous same-day booking – we always aim to be prepared for our guests. We're delighted … Show more
Reviewed: 2 September 2023 · Stayed in September 2023
Verified review